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Overview of Quality Suites Lake Buena Vista

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Suite, Two Queens and One Sofabed, Non Smoking

4.4/5 guest room rating
  • 514 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Efficiency, Suite, Multiple Beds, Non Smoking

4/5 guest room rating
  • Sleeps 6
  • 2 Double Beds and 1 Single Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

3.8/5 guest room rating
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Suite, Multiple Beds, Non Smoking

5/5 guest room rating
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

Efficiency, Suite, Multiple Beds, Accessible, Non Smoking

3.8/5 guest room rating
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

4.3/5 guest room rating
  • 462 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 384 out of 989 reviews
5 - Excellent 39%
Rating 4 - Good. 372 out of 989 reviews
4 - Good 38%
Rating 3 - Okay. 135 out of 989 reviews
3 - Okay 14%
Rating 2 - Poor. 62 out of 989 reviews
2 - Poor 6%
Rating 1 - Terrible. 36 out of 989 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
The suite was really spacious with a living room and kitchen, lots of room to accommodate 6 people easily. the continental breakfast was also with good quality and variety of choices. Location was very convenient with lots of restaurants nearby. This has been 7th time we booked hotels in Lake Buena Vista area. The only thing was building quite outdated, especially the carpet in the hallway. But overall this hotel offered very friendly environment and reasonable pricing and quality service.
Stayed 8 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome! Very kind and helpful.
Stayed 7 nights in Apr 2021

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We arrived and were sent away since the room wasn’t ready. We waited till 11pm for them to give us a room. Once we got in we were so tired we went to sleep. The next day when we tried to shower the water wouldn’t drain. So we called the front desk and they stayed someone would come look. We waited one hour for someone to come look at it no one came so we left . They called me at 10 PM saying that they couldn’t fix the problem, so we had to switch to another room. On top of that they state free breakfast, on the website, and they didn’t have any both days we stayed.
Stayed 2 nights in Apr 2021

2/5 Poor

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful but there didnt seem to be enough of them for how busy it was. The room was filthy and not properly cleaned. The pull out bed sheet was stained with makup and black shoe prints. The spare pillows and blankets for the pull out bed were also very dirty. All the surface areas were sticky/ dirty and bathroom floors had hair everywhere. Half of the entry doors card scanners on our side of the building did not function. Overall disappointing experience.
Stayed 2 nights in Apr 2021

2/5 Poor

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room was not cleaned well Many things were never cleaned from previous guests stay; refrigerator, sofa bed still had dirty sheets on it, left us with only three towels for 8 travelers. Wont stay in this place again
Stayed 2 nights in Apr 2021

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