Ratings based on 3,382 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Schweiz

Gutes Hotel um rasch in die Themenparks zu gelange

Posted 20-Nov-2016
Das Hotelzimmer war gut und sauber, hat aber keine zusätzlichen Annehmlichkeiten.
5out of 5
by A verified traveller from US

Posted 14-Nov-2016
hotel staff was excellent!! Can't wait to stay there again!!!
4out of 5
by A verified traveller from Brasília, DF

Temático e com padrão de qualidade Disney®

Posted 03-Nov-2016
Hotel com a instalação temática de animações. Local muito bom e com o alto-astral do estilo Disney. as instalações são impecáveis. Os atendentes tem um carisma contagiante. Os serviços de transportes da Disney que são oferecidos gratuitamente para os hóspedes é algo que traz um diferencial muito bom no dia dia. Sugiro organizar a programação em Orlando para os dias dos parques da Disney ficar hospedado dentro do seus resorts.
5out of 5
by A verified traveller from Wisconsin

Amazing service and facilities

Posted 02-Nov-2016
Pros: Everything is so efficient there are NO lines at front desk, stores and restaurant. Impecable grounds, Disney decoration,
Cons: Food pricing. We found no transport provided within the resort, but we saw many white small carts (golf and airport style) parked and unavailable.
Very short lines at the front desk, and incredibly efficient and kind house-keeping. We rented two suites that felt like a condo, with first class accessories and bathrooms. Matress are great, air conditioning & heat function were impeccable and adjustable. Free Wi-Fi throughout the buildings, cafeteria, pools and yards. Laundry available near the pool areas. The gardens and swimming pools are full of static Disney characters, small and gigantic. It felt like a park itself. The "restaurant" is the typical self-serve Disney system, with a multitude of hot and cold meals. Gallon milk, wine bottles and beer (6-packs) are available too. The food portions are fair-sized and of VERY good quality. But of course, the food pricing is outrageous ($4 for a small water bottle, etc). We did good with a little food shopping in town and stored it at the mini-fridge in our rooms. Multiple shuttle buses travel all day and evenings between the resort and all Disney parks. It took about 15 min ride to the front entrance of the Magic Kingdom, so it beats driving your own car and having to park it miles away. Food pricing aside, it was worth the money.
4out of 5
by A verified traveller from Murfreesboro, United States of America

Fun Hotel!

Posted 31-Oct-2016
Location: Close to amusement parks and restaurants
Really enjoyed this hotel, the huge Disney characters and the general feel of the hotel were fun!
5out of 5
by A verified traveller from US

Great Stay

Posted 29-Oct-2016
Pros: Loved the fact that the room was a suite with two bathrooms. Mousekeeping Services were efficient, hotel staff was friendly and helpful. Our "Cars" Suite was located close to the Cozy Cone Pool.
Cons: Had to call Mousekeeping for extra blankets and pillows - would have been nice if there was an extra stash in the room and didn't have to wait to have them delivered.
Location: Great location. East to hop on Disney transportation or to drive own transportation to desired locations. So much to see and do nearby.
4out of 5
by A verified traveller from Jacksonville


Posted 27-Oct-2016
Location: Same as other Disney value hotels. Food is outrageously expensive there with minimal taste.
The hotel is your standard Disney mock up, but the decorations are more elaborate and the kids enjoyed it more than Disney sports. Expedia had us down for the Ariel hotel room but when we got there they gave us the Cars upgraded room. Wish they had told me that when I got there because it is a long haul to the rooms. Had to call them and beg for the Ariel room back since I have girls. We got our standard king bed back. That put a bad taste in our mouth. No towels at the pool- ghetto!
5out of 5
by A verified traveller from US

I'll be coming back

Posted 24-Oct-2016
Pros: Everything
Cons: The walk from the room to lobby
I've been to a lot of the Disney resorts and this one so far is my favorite the workers were all nice. It was my daughters birthday and they gave her a pin and every worker we walked past said happy birthday. The layout is amazing with all the things to take pictures and the pool was fun for the little one. Only 2 problems I had were that the arcade stole a lot of our credits and games did not work. And the other was we stayed in the little mermaid room, the walk from there to the cafe and buses was pretty long so we had to keep driving the car back and forth every time we needed a drink or food
4out of 5
by A verified traveller from 日本


Posted 26-Sep-2016
Pros: 遅くまでショップやフードコート、プールが利用できる。
遅くまでショップやフードコート、プールが利用でき、ディズニー感満載で家族連れにはとてもよいホテル 土地が広大なので、1階でフロントに近い場所であれば便利だが、遠いと移動だけで大変そう。
5out of 5
by A verified traveller from Atlantic City

One of a kind

Posted 22-Sep-2016
Since my kids were little we been coming to Disney and have stayed at out side hotels and quite a few inside of the Walt Disney World resorts. We come every year not only to the parks but sometimes just to relax at one of their resorts since now that our kids are grown is only me and my husband I have to say the location is great the rooms are so spacious and beautiful also quiet also very clean with maids service quick The pool is fabulous with music underneath to make it differs from any other resor the pool chairs are comfortable they have employees every where picking up trash if there is any But most of all the customer service is top notch is unlike any other resort we been to The reception where they check you in is outstanding in customer service specially a young man by the name of Mike who checked us in He really made us feel welcome and we will see him again here at Art of Animation Also thanks to Mr Jesus Zapala who was so kind to us This will be our second home when we visit Orlando😘