Ratings based on 6,003 Verified Reviews

3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Good price in a good location

Posted 23-Mar-2017
My family stayed 4 nights here..check in was easy and great. Location is about 20 mins walk from disneyland. Lots of stores and places around it. Great hot tub and pool!
4out of 5
Recommended
for Couples
by A verified traveller from Sydney

Excellent budget hotel in Anaheim

Posted 20-Mar-2017
Clean room, good location (only 15 minutes away from Disney Land) and good basic breakfast.
4out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Good hotel near Disneyland

Posted 19-Mar-2017
Pros: Clean, nice staff, not a long walk to Disneyland. Close to IHOP and Denny's. Decent pool and hot-tub.
Cons: The mattresses were fairly uncomfortable. And maybe some more options for breakfast.
Location: Near a CVS and a Walgreens. Not too far from Disneyland. Denny's, IHOP, and some other restaurants are nearby. Close transit access
The hotel is a decent walk from Disneyland, not too far but not that close. The rooms are very clean, and provided everything needed for our stay. A small breakfast was provided: homemade waffles, oranges, coffee, juice, instant oatmeal, cold cereal.packaged danish. Adequate, but lacking in any protein.
4out of 5
Recommended
for Everyone
by A verified traveller

Very pleased with our stay, will stay again!

Posted 12-Mar-2017
Cons: The great rates attract some individuals who seem to lack manners and consideration for others, but hotel staff quickly dealt with any problems.
Location: The hotel is 1 mile from the entrance to both Disneyland and California Adventure, and on the bus line if you are too tired to walk back.
The hotel is 1 mile from the entrance to both Disneyland and California Adventure, and on the bus line if you are too tired to walk back. The exterior looks old and slightly run-down, but the interiors are great. We stayed during their remodel/upgrade (March 2017.) The cabinets were brand new, the countertops, shower and all plumbing fixtures looked new too. The carpet may not have been brand new (from looking in rooms getting upgraded) but it was in great condition. The bed and pillows were very comfortable. I heard that after the upgrade, all rooms will have a refrigerator. Currently microwaves are available for $5 per night. Breakfast included the usual (cereal, cinnamon rolls, waffles, toast, oranges, yogurt, milk, juice, coffee, cocoa) but the waffles were the best I've ever had (Juana is the goddess of perfect waffles!) They have 4 toasters and 4 microwaves for guest use. (Since the breakfasts are mostly carbs with little protein, I suggest picking up some frozen sausages at the store; minimize the carb highs and lows while heading to the parks!) The pool is heated year round; we were able to swim in March. The hot tub was very much appreciated after a long day of visiting the parks. When we first arrived, parking was pretty difficult, but as the remodel progressed, more parking became available and seemed to be adequate.
Comment from Hotel Management
16-Mar-2017 by Guest Relations Manager, Hotel Management
Thank you for the review. We are delighted to hear you had such a great stay and we are so excited to hear you will be back! We look forward to it.
3out of 5
by A verified traveller

Paper Thin Walls

Posted 10-Mar-2017
We had room 132 right across from the Gardenwalk park aid, car alarms go off and cars beeping till very very late at night. You can hear all the guests above you and outside. The breakfast room was always crowded like crazy making it frustrating to go into eat. The staff was great however, and rooms were clean. 10-15 min walk to Disney.
Comment from Hotel Management
16-Mar-2017 by guest relations manager, Hotel Management
Thank you for the review. We are so happy to hear you found our staff to be so friendly and helpful and the room to be so clean. It is true we are just a quick 15 minute walk to the entrance of the Disneyland park making it so convenient. We are sorry to hear you were inconvenienced with outside noise while you were here. We do have a 24 hour front desk, next time make sure to make us aware so we can assist.
3out of 5
by A verified traveller

Bad customer service.

Posted 09-Mar-2017
Pros: Location.
Cons: Customer Service.
Good location and fairly cheaper than the Marriot, Hyatt, et al. Beware of trying to get hotel staff to fully address any issues that you may have with the room. If the issue is still not resolved after the first time, they send the supervisor and intimidate you so you don't complain anymore. My issue still wasn't resolved when I checked out. Hopefully, you don't get a bad room or hotel staff will not fix. They might be too busy updating their hotel to provide good customer service (I think it's going to be King's Hotel or something).
Comment from Hotel Management
12-Mar-2017 by guest relations manager, Hotel Management
Thank you for the review. We are delighted to hear you found our location to be so convenient and that we fit so well into your budget. We are sorry to hear that you felt we did not fully address the issues you experienced while staying with us. We do always have a supervisor follow up to make sure our guest is satisfied. We do apologize if this was not the case. We do hope to see you again soon.
3out of 5
Recommended
for Everyone
by A verified traveller from b.c

Great location

Posted 08-Mar-2017
Great location for walking to and from Disneyland and dinning. Hot tub needed a good scrub and a slight breakfast change would have been nice. Overall though it was good
Comment from Hotel Management
16-Mar-2017 by Guest Relations Manager, Hotel Management
Thank you for the review. We are so happy to hear you found our location to be so convenient. We are so close to the Disneyland park entrance making it so convenient. We are looking forward to your next visit!
5out of 5
Recommended
for Everyone
by A verified traveller

Close to the park and great staff

Posted 07-Mar-2017
We didn't stay in the room much but the service was great. A quick walk to the park. They had a little breakfast it was perfect.
Comment from Hotel Management
19-Mar-2017 by guest relations manager, Hotel Management
Thank you for the review. It is true we are in a perfect location, just a quick 15 minute walk to the Disneyland park! We are happy to hear you enjoyed our complimentary breakfast. We are excited to see you again next time you are in Anaheim.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Mar-2017
Great place and new upgrade Will come back again
Comment from Hotel Management
19-Mar-2017 by guest relations manager, Hotel Management
Thank you for the review. We are so happy to know you liked our new upgrades and that you will be returning!
4out of 5
Recommended
for Everyone
by A verified traveller

Spring Disneyland visit

Posted 06-Mar-2017
Well within walking distance of Disneyland. We didn't use the room service so I can't comment on that. The only drawback we found was that the walls are thin so you do pickup a good amount of ambient sounds. There are a good number of resturants within walking distance as well (Bubba Gump, Cheescake Factory, Ihop, etc) We would use this location again.
Comment from Hotel Management
16-Mar-2017 by Guest Relations Manager, Hotel Management
Thank you for the review. We are so close to the Disneyland park this is true. We are so happy to know that you found this to be so convenient and you enjoyed being next door to the Anaheim Garden Walk as well where there are several choices for dining and shopping as well. We are so happy to hear you will be back!