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Best Western Brook Hotel Norwich

Photo gallery for Best Western Brook Hotel Norwich

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Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Overview of Best Western Brook Hotel Norwich

Best Western Brook Hotel Norwich

3.0 star property

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
2 Barnard Road, Norwich, England, NR5 9JB

Explore the area

  • Popular LocationBawburgh Golf Club4 min drive
  • Popular LocationEarlham Park8 min drive
  • Popular LocationUEA Sportspark9 min drive
  • AirportNorwich (NWI-Norwich Intl.)13 min drive

Choose dates to view prices

About this area

Norwich

Located in Norwich, Best Western Brook Hotel Norwich is in the suburbs. The Forum and Norwich Cathedral are notable landmarks, and the area's natural beauty can be seen at Earlham Park and Norwich Riverside Walk. Looking to enjoy an event or a match? See what's going on at UEA Sportspark or Carrow Road.

What's nearby

  • Bawburgh Golf Club - 4 min drive
  • Earlham Park - 8 min drive
  • UEA Sportspark - 9 min drive
  • University of East Anglia - 10 min drive
  • Sainsbury Centre for the Visual Arts - 13 min drive

Getting around

  • Spooner Row Station - 15 min drive
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • Brook Restaurant — 1 min walk
  • Brook Bar — 1 min walk
  • The Cherry Tree - 18 min walk
  • Happy Valley - 3 min drive
  • The Copper Beech - 3 min drive

About this property

Best Western Brook Hotel Norwich

Suburban Norwich hotel in Bowthorpe, near University of East Anglia
A restaurant, a bar/lounge and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and wedding services. All 81 rooms offer free WiFi, room service and flat-screen TVs. Guests will also find coffee makers, hairdryers and phones.
Best Western Brook Hotel Norwich offers 81 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 10.00 per person
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • Newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for cooked-to-order breakfast: GBP 10.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Brook Hotel Norwich
Best Western Brook Hotel
Best Western Brook Norwich
Best Western Brook
Best Brook Norwich Norwich
Best Western Brook Hotel Norwich Hotel
Best Western Brook Hotel Norwich Norwich
Best Western Brook Hotel Norwich Hotel Norwich

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 157 out of 679 reviews
5 - Excellent 23%
Rating 4 - Good. 259 out of 679 reviews
4 - Good 38%
Rating 3 - Okay. 156 out of 679 reviews
3 - Okay 23%
Rating 2 - Poor. 80 out of 679 reviews
2 - Poor 12%
Rating 1 - Terrible. 27 out of 679 reviews
1 - Terrible 4%

3.8/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night, the the hotel was lovely. Very friendly staff, with a welcoming smile. Bar staff were excellent, as was the food. Our room was very comfortable and clean. Would definitely recommend the hotel
Stayed 1 night in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really friendly, polite and helpful. The room was clean with the basic necessities. The full English breakfast was delicious and filling.
Stayed 1 night in Oct 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's a large car park in front of the hotel. The staff are polite, helpful and friendly. The bar and restaurant are nice environments to spend an evening. The communal areas are clean and tidy. The rooms are also clean and have the basics needed for a comfortable stay
Stayed 1 night in Oct 2021

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room OK. However, hotel noisy, unable to get food in the evening and cost of room relative to what we received high.
Stayed 1 night in Sep 2021

4/5 Good

Liked: Cleanliness, staff & service
Good location, pleasant staff, good food, have stayed several times before and will again in the future. A little expensive now after the lockdown.
Stayed 1 night in Sep 2021