Ratings based on 197 Verified Reviews

3.6 out of 5
73% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Northamptonshire

Hotel has great sea views.

Posted 05-Feb-2017
We were put in a small double to start with which was half refurbished (bathroom a state broken tiles, light pulls dirty) but bed and bedroom furniture and bedding clean and new, bed comfortable. Staff very friendly and helpful. Moved to updated room for second night. Breakfast really good great choice of fruit, cereals cooked breakfast toast etc. Indoor pool lovely.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Jan-2017
Good value for money, excellent breakfast, helpful staff.
3out of 5
Recommended
for Business Travellers
by A verified traveller from UK

Nice view

Posted 26-Dec-2016
Pros: view
This hotel has nice view that was great ocean view. and there was so quiet and peaceful. I felt calm.
5out of 5
Recommended
for Everyone
by A verified traveller from Leeds West Yorks

Posted 21-Dec-2016
Pros: Friendy staff, clean well appointed room, extras included in the price.
Location: In my opinion, far away from the seafront, city centre so to be in a quite location, but close enough for great views and easy access.
Having read mixed reviews for this hotel, my wife and I ahve always taken negetive reviews with caution. On this occasion we are so glad we did. We have just returned from a long weekend at the Ambassador Hotel and for the price paid for the facilitys and ammenties available I have nothing but praise. The staff were welcoming ang amienable, the room was of a good size clean and with all the ammenities I would expect from a seaside hotel. In particuler the queen size bed, who my wife consistantly told any one who would listen, guests and staff, how comfortable it was. I have to agree. The free parking, wifi and hearty breakfast were very appreciated and enjoyed. Having stayed in many Scarbourgh hotels in the past , as already stated for the amenieties and price paid, both my wife and I based on this visit would have no hesitatin in reccomending this hotel.+
5out of 5
Recommended
for Everyone
by A verified traveller from Yorks.

Relaxing weekend break

Posted 16-Dec-2016
Comfortable room good b,fast helpful staff. Central location.
5out of 5
Recommended
for Everyone
by A verified traveller

Fantastic views

Posted 21-Nov-2016 on Ebookers
Pros: friendless of staff,
Booked a small double with view. When we arrived on the Tuesday night 15th the nice lady ( sorry forgot to ask your name) Upgraded us to a double bayed window room over looking the harbour.208. Which we would highly recomend for comfort and the views alone. Had a few drinks from the bar which i thought were very resonable Processco Btl £15.00 ( Bargin) The room had all the comforts you would want.Breakfast was vast continential / full english. We both left very happy.
4out of 5
Recommended
for Everyone
by A verified traveller from sheffield

Great overnight

Posted 21-Nov-2016
Enjoyed our overnight stay. V reasonable price, comfie bed, strong shower, great breakfast, friendly staff. Didn't use spa or pool. Steps up to hotel door but lift to rooms. Excellent restaurant nearby.
3out of 5
by A verified traveller from b

Needs decorating

Posted 20-Nov-2016
Needs re decorating especially the hall ways marks on carpet wHere radiators had leaked rooms need a good clean stain on mattress
3out of 5
by A verified traveller

Bit of work to do

Posted 18-Nov-2016
It is a nice hotel however, the toilet was honestly the dirtiest toilet I've ever seen. The bathroom flooded if you had a shower and the water was way too hot to stand in. We didn't have a remote for the TV in our room and setting up the Ariel to get signal was an absolute nightmare.
4out of 5
Recommended
for Everyone
by A verified traveller from northumberland

Good hotel in good location

Posted 18-Nov-2016
This hotel gives great value for money parking nearby is free and it's just a short stroll into town centre there is lift close by to go down to beach. Although the room we had was on small side it was well appointed breakfast was exceptional and pool area a pleasant retreat. The most important thing was the helpfulness of all the staff whatever we asked for was given immediately always with a smile couldn't rate them highly enough. All in all a great hotel good value for money in a good location .