Ratings based on 220 Verified Reviews

3.6 out of 5
76% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Hampshire

Nice hotel quiet with good sea view

Posted 19-May-2017
Easy to check in . nice friendly staff. en suite a bit small the door hit the toilet . Excellent breakfast .
4 out of 5
Recommended
for Everyone
by A verified traveller from North Yorkshire

Nice hotel with seaviews

Posted 16-May-2017
Pros: Friendly, hard working staff. Nice clean rooms. Hotel was in a nice position above the Scarborough gardens.
Cons: Just a few finishing touches e.g new piwer points in our room but the old ones hadn't been removed!
Stayed here whilst walking the Cleveland way. The first room offered didn't have twin beds but the staff arranged for us to have a family room with a seaview. We made use of the pool, which had a spa pool in the corner, and the sauna. The hotel doesn't serve evening meals but we didn't find a problem with this.
5 out of 5
Recommended
for Everyone
by A verified traveller from Doncaster

Nice Hotel, great staff & next to the beach

Posted 15-May-2017
Amazing staff at the hotel, brilliant breakfast. Nice and clean. Will definitely be returning.
2 out of 5
by A verified traveller

overall view

Posted 15-May-2017
No restaurant for evening meal. No disabled facilities. Both entrances have steep steps and a disabled or semi disabled person Would struggle to get in. My dad and is wife who is semi disabled was put in a room in the lower basement and was totally unsuitable. They would not move them yet advertise ' upgrade to a sea view room or one of our new 'wet room' rooms. Eventually moved them into room 101 the next day, although better, was a dark and dingy room and very outdated, for the money paid (£104 per night) was extremely poor value and would never stay there again. The staff we dealt with were friendly and as helpful as they could be.
4 out of 5
Recommended
for Everyone
by A verified traveller

Sea views

Posted 14-May-2017
Pros: Position
Tried this hotel instead of the Esplanade Hotel because of its sea views and position and were pleasantly surprised. An excellent choice at breakfast which is included in the very reasonable price. We shall be back later in the year.
5 out of 5
Recommended
for Couples
by A verified traveller from mansfield

lovely locations for views places to visit

Posted 13-May-2017
Pros: location and the food and staff were excellent
Cons: only one thing really some windows could do with repair very draughty
Location: good location for walkers plenty of eating places and shops
from start to finish we were treated really well the staff were very pleasant nothing was too much trouble the food was excellent with a variety of good choices
5 out of 5
Recommended
for Everyone
by A verified traveller

weekend break

Posted 25-Apr-2017
Pros: What stood out for me about the hotel was the staff everybody friendly and helpful from the manager to the domestics.
Location: excellent location.
Really enjoyed Scarborough and Whitby plenty to see food and drink excellent.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Apr-2017
Good location Close to sea On street parking only, but permits provided free.
5 out of 5
Recommended
for Everyone
by A verified traveller from TA94RA

We had a fantastic room with a view of the bay.

Posted 12-Apr-2017
Pros: There is a pool and sauna on the lower ground floor. The hotel and facilities were very good especially as we had a room with a wet room.
Cons: The steps up to the main door are fairly steep for people with walking difficulties.
Location: The hotel is a little way away from the town centre and if you not too fit transport may be required.
Both the room and breakfast was very good. There is a pool and sauna for guests to use with towels provided. If you have mobility issues the steps up to the main door could be a problem. The hotel parking is on road parking with the hotel providing parking tickets/vouchers to put in your windscreen. We found the hotel very friendly and the staff very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hull

Lovely hotel with great views

Posted 04-Apr-2017
We stayed one night in a double room, got upgraded for free which was a nice treat and the room was really nice with a great view of the harbour! Friendly staff and a fair price would highly recommend!