Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
74% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

Hotel im Niedergang, so wie das Seebad

Posted 25-Jul-2016
Pros: Die Abreise !
Cons: Eure Beschreibung der Hotelstandards
Völlige Katastrophe ! Wir bekamen ein Zimmer im Untergeschoss des Hotels angeboten, ca. 2 m unter der Gehweghöhe. Der Blick aus dem Fenster fiel auf einen Einlaufschacht und steinige Böschungsbefestigungen. Nach meiner Beschwerde wurden wir für die erste Nacht in einem Zimmer mit Seeblick untergebracht, als wir aber am nächsten Tag vom Strand kamen hatte man unsere Sachen bereits in das Kellerloch geschleppt. Der Erholungswert dieses Aufenthaltes war gleich null, bzw. eher Ärger als Erholung. Die Darstellung dieses Hotels auf der expedia Seite ist irreführend, da von Seeblick die Rede war. Auf den Seeblick hätte ich noch verzichtet, wenn wenigstens ein Blick ins "FREIE" möglich gewesen wäre. Und solch filzige, versüffte Gardinen habe ich in meinem Leben noch nicht gesehen.
3out of 5
by A verified traveller from Sutton Coldfield

Business Overnight

Posted 21-Jul-2016
Pros: Decent room, (fairly recently renovated?) not the largest, with a wetroom en-suite. Nice position, friendly staff, good hot & cold buffet breakfast.
Cons: Carpets in general looking a bit tired, no off road parking, no evening meals.
Location: Very convenient for South bay, beaches, town, golf.
Scarborough is awash with hotels/guest houses, I have stopped many times and have to say struggled to find a really good one at a respectable price. Unfortunately I'm still looking.
3out of 5
by A verified traveller

Dingy basement room

Posted 15-Jul-2016
Room didn't look anything like the pictures, we were in the basement between the sauna and swimming pool. Drab walls with no pictures, no carpet, very depressing. Breakfast was fine. Good location.
3out of 5
by A verified traveller from Doncaster.

Great views...

Posted 13-Jul-2016
As the title say's great views from the hotel. The ambassador is b+b only and the breakfast was 1st rate, rooms OK but bathroom needed a bit of an update and good clean . Overall good for a short stay....... Great staff.
3out of 5
by A verified traveller

Lovely views

Posted 24-Jun-2016
Pros: View.
Cons: Everything
Location: Good location overlooking bay. Might not be suitable for guest with walking difficulty.
The views from this hotel are lovely. The staff were very nice friendly. Room tiny, unkept, Hotel needs lots of attention. More staff need in breakfast room. Management need to take action and sort hotel out.
4out of 5
by A verified traveller from glasgow

Great location & comfortable stay

Posted 22-May-2016
Pros: The front of house staff were all lovely, first impressions on checking in was good with the young lady being very welcoming.
Cons: The bathroom in our room was in desperate need of upgrading.
Location: The hotel is a short walk along the seafront to all the amusements and entertainment, the town centre is also a short walk away.
Had a lovely few days at this hotel, basic but comfortable room with breakfast served in a large airy room with sea views. Breakfast was included in the room rate and was offered buffet style and really offered all you could look for, but the setting was just lovely. The reception bar area was a great space again with the sea views. The hotel has a spa area, again included in the room rate which was an added bonus.
4out of 5
by A verified traveller

Stunning views

Posted 18-May-2016
A grand hotel facing the sea. Looks quite impressive from the outside. A warm welcome by lovely staff. The rooms are comfortable and mine was newly refurbished with everything you could want. The hotel also benefits from having an inside pool and spa area. The breakfast was very good. A great find in Scarborough and one I'm sure to revisit
5out of 5
by A verified traveller from Castleford, West Yorkshire.

Excellent hotel.

Posted 12-May-2016
Our room had a great view of the sea and harbour. Very friendly helpful staff.
2out of 5
by A verified traveller

Posted 26-Apr-2016 on Hotels
Not great Rooms very old and not clean Breakfast nice
4out of 5
by Paul from Leeds

business trip

Posted 18-Apr-2016 on Hotels
Well located hotel with pleasant staff, great value for money, room a little old but clean - would be happy to return