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Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Photo gallery for Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

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Pool
Pool
Pool
Blackout curtains, iron/ironing board, free WiFi, bed sheets

Overview of Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5 star property
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
5685 Falls Avenue, Niagara Falls, ON, L2E6W7

Explore the area

  • Popular LocationClifton Hill2 min walk
  • Popular LocationNiagara Falls State Park6 min walk
  • Popular LocationFallsview Casino19 min walk
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)36 min drive

Choose dates to view prices

About this area

Niagara Falls

In the business district and near theme parks, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel is in an area with good shopping. While the natural beauty of Oakes Garden Theatre and Queen Victoria Park can be enjoyed by anyone, those looking for an activity can explore Peller Estates Winery. Travelling with kids? Don't miss Fallsview Indoor Waterpark. Take some time off to enjoy the winery tours and health/beauty spas in the area, or get some fresh air with adventures like hiking/biking trails nearby. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Fallsview Indoor Waterpark - 1 min walk
  • Clifton Hill - 2 min walk
  • Casino Niagara - 3 min walk
  • Niagara Falls State Park - 6 min walk
  • Fallsview Casino - 19 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • The Rainbow Room — 1 min walk
  • Prime Steakhouse — 1 min walk
  • Beavertails - 5 min walk
  • Curry Queen - 5 min walk
  • Taki - 6 min walk

About this property

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5-star, family-friendly hotel, walk to Fallsview Indoor Waterpark
This smoke-free hotel features 2 restaurants, a full-service spa and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Other amenities include a water park (surcharge), a fitness centre and a bar/lounge. All 234 rooms offer free WiFi, coffee makers and flat-screen TVs with cable channels. Other amenities available to guests include free newspapers, hairdryers and phones.
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers 234 forms of accommodation with free newspapers and coffee/tea makers. 32-inch Flat-screen televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and fridges can be requested.

Recreational amenities at the hotel include a water park (surcharge), a sauna, a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free casino shuttle

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:30 AM: CAD 24.95 for adults and CAD 14.95 for children
  • 2 restaurants and 1 coffee shop
  • 1 bar/lounge

Things to do

  • Arcade/games room
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping
  • Swimming pool
  • Water park access (surcharge)

Family friendly

  • Arcade/games room
  • Children's pool
  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Hindi

Business services

  • Business centre
  • Conference space (7578 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 40 casino gaming tables
  • 1700 casino slot machines
  • Casino (95000 square feet of space)
  • Casino VIP room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge (on request)

More

  • Free newspapers
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 150 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CAD 24.95 for adults and CAD 14.95 for children (approximately)
  • Self-parking fee: CAD 35 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 307 out of 1298 reviews
5 - Excellent 24%
Rating 4 - Good. 410 out of 1298 reviews
4 - Good 32%
Rating 3 - Okay. 244 out of 1298 reviews
3 - Okay 19%
Rating 2 - Poor. 186 out of 1298 reviews
2 - Poor 14%
Rating 1 - Terrible. 151 out of 1298 reviews
1 - Terrible 12%

3.7/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They Put our group on the same floor and we’re really nice!
Stayed 1 night in Dec 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our upper fallsview room was really a view of the bridge to cross to U.S.A. You can see the falls but not a direct view. Small shower heads. Overall very clean and nice for an evening getaway.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators are very tricky. Route to parking and hotel room is also tricky. Parking spots within the building are very rare and quick to fill.
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Dec 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2021