nightmare at cook & barker inn
Posted 14-Apr-2016 on Hotels
There is no reception for rooms, collect key from bar, no information, find it yourself. The annexe room was dirty with spiders, broken desk, only 1 chair for 2 people, shabby in general and not comfortable. Wifi did not work and they were disinterested in fixing it. Mobile reception extremely poor. Had difficulty getting extra tea/coffee/milk as well as bathroom items. Ate once in restaurant, food was bland and overpriced. Breakfast was greasy and had limited range of other items. We were very disappointed and would not return. Staff are all young and really do not care. We were asked on leaving what we thought and told them then. No e mail or apologies two weeks on. Anyone disabled would be unable to enter the 3 steps to the annexe or 3 steps to restaurant. The fire exit was blocked by sacks of bedding/towels from saturday until tuesday when we left. We stayed 3 nights and bedding was not changed. Very poor all round. Shame on them.