Ratings based on 778 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Excellent hotel

Posted 02-Feb-2016
Excellent hotel beautiful room friendly and very helpful staff close to all restaurants and bars Great Sunday carvary meal .will Definitely stay here again
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel opened by Queen Victoria and Albert

Posted 30-Jan-2016
Pros: the age and the history
Cons: No real Bar or lounge area,which I found odd,just resturant that was used for breakfast.there must be room for a proper hotel lounge and a place top i
Location: right by Rail Station and the Metro,so in a twinkle of a Metro Card you will be right in the center of Newcasrle.
A wonderful grand Station Hotel,wonderful staircase ,the lobby a "bit" empty feeling.Staff excellent. My Room was large,with dressing area and good sized bathroom.The contents of the Room Fridge was FREE !!!!
4 out of 5
Recommended
for Everyone
by A verified traveller from cumbria

Great location,

Posted 22-Jan-2016
Pros: The friendliness, the location, the food,and the comfort off our room.
Cons: Maybe up date the Windows, small amount of noise from the train station, but,the station is directly on the station so expect some noise.
Location: Easy to get to,handy for all newcastles sights,and nightlife,
Have stayed here before,on each occasion,the hotel was fab, we had a small issue with the room type, but that was quickly resolved,and an upgrade given without question,the staff are lovely,
4 out of 5
Recommended
for Everyone
by A verified traveller

Next to station and central location

Posted 17-Jan-2016
I needed a central hotel in Newcastle this was perfect for my trip.
3 out of 5
Recommended
for Everyone
by A verified traveller from Dundee

Good access to town centre and next to railway

Posted 15-Jan-2016
Reasonably ok until final day We had to leave luggage with reception until our train time departure time This waitimg period coincided with staff laying lunch tables in only area made available as guest lounge so there was and is no such designated area in this hotel It was not comfortable for the hour we spent waiting unfortunately
2 out of 5
Recommended
for Business Travellers
by A verified traveller from Fiji

Royal Station Hotel Newcastle Upon Tyne

Posted 14-Jan-2016
Pros: Staff except the guy who had little to say but I believe a duty manager for events or something like that very stand offish and hard to approach
Cons: Not the showers but a Curtin to allow water to remain inside the tub would be good if not for their own sake will be max problems to structures
Location: Very rough and ready area of city but fantastic for train users
Had a good stay overall however food timings were not suitable for people on the move at leisure better for early office workers I guess Lost a Samsung smart phone out of the room which was disappointing.
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Room Quality

Posted 04-Jan-2016
Pros: The history of hotel and communal areas were good.
Cons: Dark rooms (refers to room with no natural light and a small window) Parking facilities for blue badge holders needs review
Location: Great location, great city
I booked 2 rooms, one was a disbled room which was fantastic, however the other room (that on appear was only 6 doors away) was up and down 3 sets of steps and a fair distance (3 corridors) from the other room. On entering the standard room, it was dark and dreary with a small window. The window was not really a proper window as there was no natural daylight and the glass was bevelled with one pane replaced by hard board. The reason for the lack of natural daylight was becuase the window seemed to overlook a roof surrounded by scaffolding. I found this very uncomfortable and claustraphobic and should I ever choose to stay at this hotel in the future I would specifically as for a room that did have access to natural daylight and be a lot closer to the other room. Parking was also an issue with no blue badge/disabled bays. I ended up having to pay £23 to park in the station. Virgin trains offer no discount to the blue badge and actually I think the hotel should look to agree something with the station for blue badge holders. Having a blue badge meant I needed to be able to park close to hotel, using the station car park is effectively £15 per day (overnight thats 2 days so £30, £23 was weekend rate) if none of the spaces are available. Overall staff seemed helpful and friendly, but some thought needs to be put into the rooms with limted light and parking.
5 out of 5
Recommended
for Everyone
by A verified traveller from r

Lovely hotel very clean and lovely cosy dooms

Posted 11-Dec-2015
I. Really enjoyed my stay in fact were trying to book for Xmas close to town not far too walk back after a night on the town great
4 out of 5
Recommended
for Everyone
by A verified traveller

ideally situated.

Posted 08-Dec-2015
Pros: A good old fashioned hotel.
It as ideally situated for our needs which were shopping, gigging, and socialising later.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Nov-2015
Very squeaky floorboards in the room above so a bit noisy when they were moving around. Not much else to be expected from such an old building. Comfy beds and nice staff.