Ratings based on 1,311 Verified Reviews

4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from GLASGOW

Great hotel in excellent location

Posted 14-Jan-2018
Pros: Staff, opulent surroundings, atmosphere.
Cons: The health club could be more luxurious but for the price paid it was well worth it - pool was reasonably sized and everything worked well.
Location: Location is very central - a stone's throw from the central station. Immediate are has many shops bars, restaurants, cinemas and theatres.
Very helpful staff, comfortable room with great views of the city. Beautifully grand hotel which has been well mainained.
3 out of 5
by A verified traveller from london

Good location but average facilities

Posted 06-Jan-2018
The location was good but the room was not too warm and it’s noisy from the streets outside. I would say average room with limited parking facilities.
Comment from Hotel Management
14-Jan-2018 by christine, Hotel Management
Dear Guest, Thank you for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

Excellent Hotel

Posted 04-Jan-2018
Pros: Pretty much everything.
Location: Neville Street, Newcastle Upon Tyne. Train station, Pubs, Shops and restaurants with a stones throw.
Midweek stay, Only paid £52 for a small double room which i was more than happy about. On checking in me and the Mrs were instantly upgraded to a larger double room, King size bed, iron and ironing board, slippers, house coats, hairdryer, mini fridge with mineral water, fresh orange juice and even a couple of kitkats! all complimentary. Also had a large Samsung smart tv ...... I feel as though it was well under priced even given the time of my stay. 2nd time i've stayed at the Royal Station hotel but was a bit drunk to remember much about it 1st time around. Defo recommend this hotel, plush inside and staff at reception were top draw.
Comment from Hotel Management
14-Jan-2018 by christine, Hotel Management
Dear Karl, Thank you for your lovely comments following your recent overnight stay with us. We are thrilled to hear that you had a great stay and do hope to see you again soon. Best Wishes Royal Station Hotel
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Jan-2018
Lovely hotel right by the city and seconds from the train station. Staff are very nice and we even had our room upgraded by surprise!
Comment from Hotel Management
14-Jan-2018 by christine, Hotel Management
Dear Anna, Thank you for your lovely feedback!!
4 out of 5
Recommended
for Everyone
by A verified traveller from Lancashire

Very good standard of accomodation

Posted 04-Jan-2018
On arrival I was greeted by polite informative staff, I was immediately offered the hotel parking spaces rather than pay the very expensive railway station parking which I had already done! Room very clean and juice and water in the fridge in the room!
5 out of 5
Recommended
for Everyone
by A verified traveller from Durham, UK

Good hotel in Newcastle city centre.

Posted 28-Dec-2017
Pros: I like the chariot of this hotel. Reception staff were helpful and respectful.
Cons: N?A
Location: Plenty of bars and restaurant near.
Hotel was very good, no problems, would visit again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Darlington

Lovely And Very Helpful Staff

Posted 14-Dec-2017
Pros: Very Friendly Staff And Very Helpful
Cons: Nothing needs improving
Location: It is right near the train station shops and bars
My friend and I stayed here on the 8th December 2017 for my friends birthday. the staff were very helpful with my friend showing her where our room was as we had both been out and I had come back early. Thank Yous for bringing her safely to our room. Then on the Saturday we left our cases behind reception so we could have a look around Newcastle say no more had a few drinks I missed my train home and these lovely staff again came to the rescue bringing me in from the freezing cold getting me a nice hot coffee sat with me as I was very upset and waited till my pick up came for me. At both of our ages we should not need baby sitters but these did the best job ever. we know who would get some of our lottery winnings if ever we were lucky enough to win. The hotel itself is lovely and right near everything.Till our next visit Merry Christmas To All The Wonderful Staff x
Comment from Hotel Management
17-Dec-2017 by Christine, Hotel Management
Hi Lisa, Thank you so much for taking the time to leave your lovely review following your recent stay with us. We are so pleased to hear that you and your friend had a great stay!! We look forward to seeing you both again soon.Glad to hear that you got back home ok. Thanks Christine
5 out of 5
Recommended
for Everyone
by A verified traveller from Plymouth, Devon

A working visit to Newcastle

Posted 14-Dec-2017
It was a flying visit to Newcastle for work.This genuine old railway hotel is just 5 minutes walk from the station and 10 from the Life Centre; so it worked just fine for my needs. It oozes character, the room was lovely and food was good; and at a rate 1/3 or less of what you'd pay in London. What's not to like.
Comment from Hotel Management
17-Dec-2017 by Christine, Hotel Management
Dear Ian, Thank you for your lovely review following your recent stay. So glad to hear that you enjoyed your stay and hope to see you again in the near future. Regards Royal Station Hotel
5 out of 5
Recommended
for Everyone
by A verified traveller from Kent

Great stay

Posted 09-Dec-2017
Friendly staff, clean and nice rooms, great central location. Interior of public areas a bit old fashioned but could not fault the room which was modern and clean with very welcoming and friendly staff.
5 out of 5
by A verified traveller from Rochdale

Posted 06-Dec-2017
Excellent hotel immediately adjacent Central Station, well located for all city centre amenities. Decent rooms with everything you'd expect, a few complimentary snacks and chilled drinks. Staff are both well presented, friendly and very helpful with any queries/issues (early check-ins, looking after luggage/baggage etc...) Free gym/health spa/pool facilities for hotel guests. Rounded off with a breakfast fit for a king. What's not to like?
Comment from Hotel Management
08-Dec-2017 by christine, Hotel Management
Dear Steve, Thank you for your lovely feedback!! We hope to see you again soon. Kind Regards Royal Station Hotel