Ratings based on 1,137 Verified Reviews

3.7 out of 5
76% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from plains, pa

Nice place. Close to stuff.

Posted 26-Feb-2017
Nice hotel and within walking distance of plenty of landmarks...not to mention the theater district. The bed was a bit lacking but otherwise the room was fine. The staff was friendly and helpful. Waste basket was under the desk.
5out of 5
Recommended
for Everyone
by A verified traveller

Location Location Location

Posted 24-Feb-2017
Pros: see above
Cons: see above
Location: see above
The hotel was very pleasant, The room is the usually small but efficient NYC room. It was clean and comfortable. The real plus is the location it is close to everything !!! We walk everywhere and never used a cab or subway once!!. The staff was excellent and plan on using them again when we go back to the big apple.
Comment from Hotel Management
25-Feb-2017 by Gautam, Hotel Management
Thank you for taking the time to share your feedback with us. We look forward to welcoming you back in the near future. Regards, Gautam
4out of 5
Recommended
for Everyone
by A verified traveller from rio de janeiro - brazil

hotel near Times Square

Posted 17-Feb-2017
Pros: near Times Square
Cons: ammenities in the room or at the lobby would be nice
Times Square just around the corner standart room have small size king room have a spacious size, if facing the street room expect some noise renovated staff helpful
Comment from Hotel Management
23-Feb-2017 by Jennifer S., Hotel Management
Thank you for your feed back! We hope to better accommodate you on your next visit. The hotel can provide Mini fridges, coffee and tea machines in the room, however all based on availability. Feel free to reach out to us should you have any special request. Have a wonderful day~
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Feb-2017
Great place would definitely stay again the staff was great the cleaners was fun definitely would come back to this hotel
Comment from Hotel Management
21-Feb-2017 by Jennifer , Hotel Management
Thank you so much for the 5 star rating! we look forward to welcoming you back :) Have a wonderful day~
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Feb-2017
Nice and clean. Beautiful lobby. Room was comfy and clean. In the middle of times square so there is many things to do. Customer service was great. Looking forward to my next stay.
Comment from Hotel Management
21-Feb-2017 by Kind regards, Jennifer , Hotel Management
Thank you for such an awesome rating! We look forward to your return and hope you have a wonderful day ~
5out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia, Pa

Posted 14-Feb-2017
Being so close to Time Square It was easy to get to from the terminal and close to many of the theaters:)
4out of 5
Recommended
for Everyone
by A verified traveller

Clean but no free bottle of wine like Expedia said

Posted 12-Feb-2017
Good location basic hotel with clean room and very comfortable bed. Staff were friendly and helpful. No coffee in room and only one chair. Shower and bathroom big. Spent five nights there and did hear builders next down at 7.30am. We also saw them going up on the elevator and kept the shade down. Elevators small and slow.
4out of 5
Recommended
for Everyone
by A verified traveller from delaware county, pa

Location is perfect

Posted 07-Feb-2017
Location and Lobby perfect. Rooms very small! Really great atmosphere
Comment from Hotel Management
09-Feb-2017 by Kind regards, Jennifer , Hotel Management
Thank you for your feedback~ We hope to welcome your return in the near future. Have a wonderful day!
5out of 5
Recommended
for Students
by A verified traveller from Boston

Beautiful hotel for a great price

Posted 30-Jan-2017
Pros: Clean, beautiful, well-kept, kind staff, affordable
Cons: Soundproofing
Fantastic experience staying here! The hotel was clean and luxurious, the staff were wonderful, and I got a free bottle of wine with my reservation. There was some noise from the hallway, but overall my stay was excellent and I would definitely come back.
Comment from Hotel Management
03-Feb-2017 by Kind regards, Jennifer, Hotel Management
Hi Laura! Thank you so much for such an awesome review, The staff will be so happy to hear how wonderful you said they were as we appreciate putting smiles on our guests faces. We Encourage you to rate us on trip advisor and cant wait to welcome you in the near future! have a great day~
4out of 5
Recommended
for Everyone
by A verified traveller from Hamburg

Gute Übernachtungsmöglichkeit beim Time Square

Posted 29-Jan-2017
Pros: Die Lage in Verbindung mit der Sauberkeit und Qualität ist top!
Cons: Die Zimmer mit Fenster zur Straße sollten nicht als "Panorama-Blick" bezeichnet werden - das rechtfertigt den Mehrpreis nicht!
Location: Direkt um die Ecke ist der Time Square, eines der Zentren von Manhatten, Central Park und Rockefeller sind in Laufweite, genauso wie Grand Central.
Das Hotel liegt quasi 20 Schritte vom Time Square entfernt in einer Seitenstraße, dadurch ist es etwas ruhiger als direkt am Platz. Die Zimmer sind etwas dunkel eingerichtet, aber die Größe für Hotels dieser Lage und Kategorie sehr gut, besonders das Badezimmer ist groß und sauber! Ich hatte ein Zimmer mit Panorama-Blick gebucht, worunter scheinbar ein normales Fenster zur Straße gemeint ist (die restlichen Zimmer zeigen wohl in einen Innenhof?), dafür einen Abstrich. Hervorhebenswert ist auch die sehr gute und rustikale Bar und der entsprechende Frühstücksbereich (siehe auch Hotelbilder).
Comment from Hotel Management
03-Feb-2017 by Kind regards, Jennifer , Hotel Management
Thank you so much for sharing your experience and glad you enjoyed being in the heart of time square. We hope to welcome you back in the near future and appreciate your feedback!~