Extremely pleased with everything!!
Location is perfect! Middle of Times Square and literally a couple minute walk to Rockefeller Plaza, Radio City Music Hall, several theatres, restaurants, shopping... We walked everywhere and were able to see everything from Central Park, Grand Central Terminal, the Flat Iron Building, Greenwich Village, the 9-11 memorial, Bryant Park, 5th Avenue, Macy's, China Town, Little Italy, every cupcake shop and everything inbetween and of course all of Times Square. And this was in the middle of December so although it was cold, it was all very doable!
The staff was great, from check-in to the servers in the bar, to the concierge, Walter, who was a humungous help!
We were fully prepared for a small room, but were pleasantly surprised with a nice-sized, clean and relatively quiet one. No view whatsoever besides two brick walls, but that didn't matter at all. Also, there was a very nice, fully stocked market right outside the hotel with a large variety of snacks, beverages and hot food. And very reasonably priced.
Just very happy overall and would definitely stay here again!