Ratings based on 3,658 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Norge

Flott hotell, mange muligheter

Posted 19-May-2016
Pros: beliggenhet og eksklusiv innredning
Cons: billigere parkeringsmuligheter
Location: Perfekt beliggenhet for underholdning
Kjekk opplevelse med mange blir mennesker. Veldig dyrt
5out of 5
by A verified traveller from Norfolk, VA

Lovely hotel

Posted 19-May-2016
Pros: Staff, room accommodations, and restaurant. Lovely lobby.
Location: The location (mid Bourbon Street) could be viewed as a negative by some. The location is an easy walk to many tourist attractions.
Very lovely, well maintained hotel with helpful, courteous staff. The restaurant, Desire, is a great breakfast spot. The location, right in the middle of Bourbon Street, provided a lot of excitement, which could be viewed as either a pro or a con. The walk to the hotel at night was rowdy yet interesting but once inside the hotel you felt like you had stepped back in time to an elegant hotel.
5out of 5
by A verified traveller

beautiful hotel

Posted 17-May-2016
Had a balcony on Bourbon, noisy at bedtime but they have earplugs, use them .... But we loved it
4out of 5
by A verified traveller

Beautiful Hotel. Center of all activities.

Posted 08-May-2016
Pros: Even though we were on Bourbon St., We enjoyed some quiet time, as our room was inside facing the pool. Very Nice
Location: The location is perfect. Everything you want to do or see is within walking distance. Or trolley ride away.
We enjoyed our stay at the Royal Sonesta. The staff were professional and courteous. The room was lovely and clean.
Comment from Hotel Management
11-May-2016 by royalsonestano, Hotel Management
Gam, we are thrilled that you had such a wonderful stay at the Royal Sonesta New Orleans. Thank you for the feedback on our hotel's convenient location and relaxing pool area. We look forward to welcoming you back soon!
5out of 5
by A verified traveller from nj

Beautiful hotel

Posted 29-Apr-2016
Our room was beautifully appointed, comfortable clean. Staff couldn't do enough for us. Restaurant was very good.
Comment from Hotel Management
11-May-2016 by royalsonestano, Hotel Management
Jan, reviews like yours are exactly what we strive for! We greatly appreciate your taking the time to share this delightful feedback, and we are so pleased that the Royal Sonesta New Orleans was able to meet your expectations. Please revisit us next time you’re in the Crescent City!
5out of 5
by A verified traveller

Posted 27-Apr-2016
Very nice stay. Hotel staff very accommodating. Close to everything.
Comment from Hotel Management
11-May-2016 by royalsonestano, Hotel Management
We are thrilled that you had such a wonderful stay at the Royal Sonesta New Orleans. Thank you for the feedback on our hotel's convenient location and friendly staff. We look forward to welcoming you back soon!
5out of 5
by A verified traveller from St. Louis, MO

Right on Bourbon, heart of the French Quarter

Posted 25-Apr-2016
Pros: Location
Great place to stay if you want to be in the French Quarter. I was there for a concert and walked to all my destinations while in town.
3out of 5
by A verified traveller from NY NY

YOU DO NOT GET WHAT YOU PAY FOR!

Posted 22-Apr-2016
Pros: COURTYARD
Cons: ROOM CLEANLINESS
Location: GREAT LOCATION BUT EXPECT LOTS OF NOISE AS HOTEL ON BOURBON ST.
Room cleanliness was a bust! Left room (#2026) at 10am and returned at 10pm to find bed not made and towels not replaced..Room never vacuumed in the 4 days there. Turn down service only 2x in the 4 days. Discarded clothing from a previous occupant found under bed upon checking out!
5out of 5
by A verified traveller from Marlette, MI

Beautiful and elegant hotel

Posted 21-Apr-2016
It was elegant and quiet, yet the minute you stepped outside you were in music and activities. The rooms had delicious mango scented shampoo and conditioner in a large pump in the shower, not the typical tiny bottles that you need to keep requesting if you have long hair :) The Desire restaurant connected to hotel had delicious food for very reasonable prices!! It was pretty centrally located and convenient to walk to Frenchmen Street as well.
Comment from Hotel Management
11-May-2016 by royalsonestano, Hotel Management
Brad and Erin, thank you so much for choosing to stay at the all new Royal Sonesta New Orleans and taking the time to share this valuable feedback on our amenities, central location and Desire Oyster Bar. We are glad that you enjoyed your stay, and we look forward to welcoming you back soon!
5out of 5
by A verified traveller from TULSA, OK.

GREAT HOTEL IN THE CENTER OF THE FRENCH QURTER

Posted 14-Apr-2016
Pros: THE CENTER FLOWER ARRANGEMENT. THE PARKING GARAGE
Cons: THE NOISE LEVEL ON STREET SIDE ROOMS. NOISE REDUCTION WINDOWS WOULD HELP.
Location: YOUR ON BOURBON STREET. RIGHT IN THE HEART OF THE QURTER.
HAVE STAYED THERE MANY TIMES, ALWAYS A PLEASURE. CENTRALLY LOCATED GREAT STAFF. WISHED WE COULD HAVE STAYED LONGER.
Comment from Hotel Management
23-Apr-2016 by royalsonestano, Hotel Management
Ron, thank you for choosing to stay at Royal Sonesta New Orleans time and time again; your loyalty is truly valued. We are very grateful for your taking the time to share this important feedback, and we can’t wait to welcome you back soon. Please keep in mind that only about 15% of our guest rooms are street-facing, and the majority of our courtyard and pool-facing rooms on higher levels are surprisingly very quiet. If you aren’t already a Sonesta Travel Pass Member, we encourage you to learn more about joining so you can benefit from free nights and other exciting amenities.