Beautiful hotel in the heart of Bourbon Street
Everything was very well maintained and the staff was extremely helpful from check-in through departure. The room service food was sub-par (especially the salad, which was the size of a side salad but charged at an entrée salad price). But, overall, I would happily stay here again.
Comment from Hotel Management
28-Jul-2016 by royalsonestano, Hotel Management
Jenny, it was a pleasure to host you recently, and we are thrilled that you had such a wonderful stay at the Royal Sonesta New Orleans. We regret to learn that we fell short of meeting your expectations in regard to the salad you received from in-room dining, and we do hope we will win another opportunity to impress you. Please revisit us next time you’re in the Crescent City!