Ratings based on 3,776 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

In the middle of everything

Posted 25-Aug-2016
Pros: Gorgeous decor, clean, courteous staff
Was business related trip to Nola.....excellent room, location and attentive staff. Restaurant Desire is excellent. We aredefiniteky returning for some fun next month!
Comment from Hotel Management
25-Aug-2016 by RSNO, Hotel Management
Greetings, We’re always excited to see our business travelers return for another visit that is inspired by relaxation and enjoyment. You’ve suggested you’ll be back within a month to do just that, and we look forward to welcoming you again. We appreciate your glowing review and we’re thrilled that you were so impressed with our reimagined hotel. Warm Regards, Royal Sonesta New Orleans
5out of 5
by A verified traveller from New York

Posted 24-Aug-2016
Good for walking to most activities. Staff was helpful and informative
Comment from Hotel Management
25-Aug-2016 by RSNO, Hotel Management
Greetings from New Orleans, We’re delighted our team made your visit such a joy and we hope you’ll join us again when you return to Crescent City. Warm Regards, Royal Sonesta New Orleans
5out of 5
by A verified traveller from Sacramento, Ca

Beautiful hotel, nice location, amazing staff!

Posted 23-Aug-2016
I would recommend a room on the courtyard/pool side for noise reasons. Other than that, the staff is super friendly (Dwayne from La Booze is great), the pool is beautiful and the location is perfect! When we go to New Orleans in the future, this is the hotel we will stay at.
Comment from Hotel Management
26-Aug-2016 by RSNO, Hotel Management
Dear Kourt, Dwayne was excited to learn of your feedback and we’re elated that you enjoyed your time with us. We look forward to repeating the amazing experience on your next visit to New Orleans. Warm Regards, Royal Sonesta New Orleans
3out of 5
by A verified traveller from M

Overrated

Posted 22-Aug-2016
Hotel lobby and room was nice . The mattress and pillows was extremely uncomfortable , knob kept falling off patio door .
Comment from Hotel Management
24-Aug-2016 by RSNO, Hotel Management
Dear CM, Greetings from New Orleans. It was a pleasure to welcome you and a delight to receive your review. We’re thrilled that you loved our recent renovations but regret that our mattress was not your style. We appreciate this is a personal preference and hope that it did not stop you from enjoying your visit to the French Quarter. Once more, we thank you for your feedback and should your travels bring you back to New Orleans we would be delighted to welcome you again. Warm Regards, Royal Sonesta New Orleans
5out of 5
by A verified traveller from miami, L

Beautiful hotel

Posted 22-Aug-2016
The hotel is centrally located, with great amenities. The jazz club is one of the best spots to listen to good music. The staff is very helpful and cordial.
Comment from Hotel Management
24-Aug-2016 by RSNO, Hotel Management
Dear Hobi, Beautiful is a word we love to hear and we thank you for relating it to your experience with us. We’re thrilled you enjoyed being our guest and that you had an opportunity to enjoy some authentic New Orleans Jazz at Irvin Mayfield’s Jazz Playhouse. Your comments regarding our team are most appreciated and on behalf of all of us, we hope you’ll plan a return visit one day soon. Warm Regards, Royal Sonesta New Orleans
5out of 5
by A verified traveller from Orlando

Posted 16-Aug-2016
Location: This is right in the heart of everything so you can walk wherever you want.
Very nice hotel. Beautiful old world feel. Clean. The staff was wonderful
Comment from Hotel Management
20-Aug-2016 by RSNO, Hotel Management
Dear Chris, Greetings from The French Quarter. Our housekeeping team takes great pride in providing each guest with a perfectly arranged room and they were excited to learn of your kind comments. We’re delighted you enjoyed your visit with us and we look forward to welcoming you back when your travels have you in New Orleans again. Warm Regards, Royal Sonesta New Orleans
5out of 5
by A verified traveller

Posted 13-Aug-2016
Lovely place to stay! I can't wait to return. My wife also loved it. We will be back!
Comment from Hotel Management
16-Aug-2016 by RSNO, Hotel Management
Greetings, You can’t wait to return and we can’t wait to welcome you back! We’re elated you both had such a wonderful time with us and we invite you to start planning your return visit soon. Warm Regards, Royal Sonesta New Orleans
5out of 5
by A verified traveller from milano

Great hotel

Posted 12-Aug-2016
Great hotel, perfect position, wonderfull pool, clean amazing room with balcony
Comment from Hotel Management
16-Aug-2016 by RSNO, Hotel Management
Dear Marco, We love to learn when our guests had such a splendid visit and we’re delighted that you enjoyed everything from refreshing at the pool to recharging in your guest room. We look forward to welcoming you back when you return to The French Quarter. Warm Regards, Royal Sonesta New Orleans
5out of 5
by A verified traveller from Riverside, CA

We loved our stay and will be back.

Posted 11-Aug-2016
Pros: Very comfortable and really nice.
Cons: More coffee in room, I had to find a maid cart every morning.
Location: Location is a great spot on Bourbon street right in the middle of the action. They give you ear plugs to sleep, but my wife slept fine without them.
The room was fantastic. Great bed and bathroom. Very comfortable. The staff was really friendly, especially Micalea. We love this hotel and will definitely be back.
Comment from Hotel Management
16-Aug-2016 by RSNO, Hotel Management
Dear John, Greetings from New Orleans. While are Bourbon Street location is certainly an attraction, it’s really our team members who differentiate our hotel. We’re thrilled to read that Micalea made such an impression on you and your comments have been shared with her and her colleagues. It was a joy to welcome you and we invite you to come see us again. Warm Regards, Royal Sonesta New Orleans
4out of 5
by A verified traveller from México

Muy lindo hotel, excelente ubicación!

Posted 11-Aug-2016
Muy lindo hotel, excelente ubicación, en la zona más bonita y divertida! Excelentes restaurantes cerca y tiendas. La gente muy amable.
Comment from Hotel Management
16-Aug-2016 by RSNO, Hotel Management
Dear Jessica, We’re so pleased that you enjoyed our Bourbon Street location and that you found our team so welcoming and the hotel so stunning. We value your feedback and look forward to hosting you again when your travels bring you back to The French Quarter. Yours in Hospitality, Royal Sonesta New Orleans