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21c Museum Hotel Nashville

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Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of 21c Museum Hotel Nashville

UNESCO Sustainable Travel Pledge

21c Museum Hotel Nashville

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
221 2nd Avenue North, Nashville, TN, 37201

Explore the area

  • Popular LocationNashville Broadway2 min walk
  • Popular LocationNissan Stadium12 min walk
  • Popular LocationMusic City Center14 min walk
  • AirportNashville, TN (BNA-Nashville Intl.)10 min drive

Choose dates to view prices

About this area

Nashville

21c Museum Hotel Nashville is located in Downtown Nashville, a neighbourhood in Nashville, and is in the entertainment district and near the boardwalk. Tennessee Performing Arts Center and Schermerhorn Symphony Center are cultural highlights, or if an activity is on the agenda, visit Ascend Amphitheater. Looking to enjoy an event or a match? See what's going on at Nissan Stadium or Bridgestone Arena. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Nashville Broadway - 2 min walk
  • Nashville Convention and Visitors Bureau - 3 min walk
  • Tennessee State Museum - 6 min walk
  • Nissan Stadium - 12 min walk
  • Music City Center - 14 min walk

Getting around

  • Nashville Riverfront Station - 7 min walk
  • Nashville International Airport (BNA) - 10 min drive

About this property

21c Museum Hotel Nashville

Eco-friendly Nashville hotel in Downtown Nashville, walk to Ryman Auditorium
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area.
21c Museum Hotel Nashville offers 124 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages and Swedish massages.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered valet parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Shopping
  • Spa services
  • Yoga classes

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

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Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs/23 kg
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

21c Museum Nashville
21c Museum Hotel Nashville MGallery
21c Museum Nashville MGallery
Hotel 21c Museum Hotel Nashville - MGallery Nashville
Nashville 21c Museum Hotel Nashville - MGallery Hotel
Hotel 21c Museum Hotel Nashville - MGallery
21c Museum Hotel Nashville - MGallery Nashville
21c Museum Hotel Nashville
21c Museum Hotel MGallery
21c Museum MGallery
21c Museum Nashville Mgallery
21c Museum Nashville Nashville
21c Museum Hotel Nashville Hotel
21c Museum Hotel Nashville MGallery
21c Museum Hotel Nashville Nashville
21c Museum Hotel Nashville Hotel Nashville

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 651 out of 916 reviews
5 - Excellent 71%
Rating 4 - Good. 171 out of 916 reviews
4 - Good 19%
Rating 3 - Okay. 55 out of 916 reviews
3 - Okay 6%
Rating 2 - Poor. 23 out of 916 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 916 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, beautiful restaurant on site , close to activity
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the museum located on the property. Additionally, the staff was very accommodating, friendly and engaging. Moses and Gary at the the front entrance were great. Always anticipating our needs and providing suggestions for entertainment. The room was beautiful. I wished the coffee maker allowed for just hot water for tea. And, a microwave would have been great. Otherwise, all great!
Stayed 4 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very welcoming at this hotel. The rooms are clean, however, ours had no window, which I wasn’t used to and makes you feel a bit cloister phobic. The hotel is a short walk from from everything.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody is extremely naturally friendly and smiling. Food is very good. The art collection is absolutely fabulous. I loved this hotel, it has a very cool ambiance.
Stayed 2 nights in May 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Our room was not ready. They made us wait while letting others into their rooms. Some who had to wait (not us) we’re give free drink tickets so they were clearly not being equitable to those who were inconvenienced. We were denied a late check out so you can only have a delayed check in.
Stayed 1 night in May 2022

2/5 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm sorry but my room I felt like I was in a prison cell. No window to the city or Street. Cramp and small. Only chair in room had no back on it. I expected more for the rate that I paid. It was supposed to be a deluxe room. And last, the night before I left in the morning someone cut the ragtop on my car trying to break into it at their valet parking.
Stayed 2 nights in May 2022

3/5 Okay

Travelled with family and small children
Liked: Staff & service
Not as neat and tidy as expected. Room was a bit tired and not sparkling clean. Bathroom could have been cleaner. Plenty of sunlight in room. Staff were very friendly and accommodating.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way 21C incorporates art into your stay. My daughter and I enjoyed walking around to view it all. We love the location as well!
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The artwork was brilliantly displayed, compelling and thought-provoking, to say the least
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was extremely friendly and helpful. Hotel was clean and beautiful. Zero weaknesses. 5 minute walk to downtown!
Stayed 3 nights in Apr 2022