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Hilton Nairobi

Photo gallery for Hilton Nairobi

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
LED TV

Overview of Hilton Nairobi

Hilton Nairobi

4 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Mama Ngina Street, Po Box 30624, Nairobi, 00100

Explore the area

  • Popular LocationKenyatta International Convention Centre8 min walk
  • Popular LocationKenyatta Mausoleum10 min walk
  • Popular LocationUniversity of Nairobi13 min walk
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)19 min drive

Choose dates to view prices

About this area

Nairobi

Located in Nairobi, Hilton Nairobi is in the city centre and near a train station. National Assembly Building and Karen Blixen Coffee Garden and Cottages are local landmarks, and the area's natural beauty can be seen at Nairobi National Park and Jeevanjee Gardens. Nairobi Railway Museum and Giraffe Centre are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • National Archives - 2 min walk
  • City Square - 6 min walk
  • Kenyatta International Convention Centre - 8 min walk
  • Kenyatta Mausoleum - 10 min walk
  • University of Nairobi - 13 min walk

Getting around

  • Syokimau SGR Railway Station - 17 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 19 min drive

Restaurants

  • Travellers Restaurant — 1 min walk
  • Sale E Pepe Restaurant — 1 min walk
  • Teriyaki - 2 min walk
  • Highland Annexe - 4 min walk
  • Malindi Dishes - 4 min walk

About this property

Hilton Nairobi

4-star Nairobi hotel in Nairobi Central Business District with 5 restaurants
This hotel features 5 restaurants, an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a poolside bar and a coffee shop/café are on-site. All 287 soundproofed rooms feature WiFi and sofa beds. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include wired Internet and 24-hour room service.
Hilton Nairobi offers 287 forms of air-conditioned accommodation with minibars and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (KES 20 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi, Wired Internet (KES 12 per day)

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee: KES 2800 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Aerobics classes
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Dutch
  • English
  • German

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Kids stay free! Children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for KES 4000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: KES 2800 per person (approximately)
  • Fee for in-room wireless Internet: KES 20 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: KES 20 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: KES 12 per day (rates may vary)
  • Airport shuttle fee: KES 2500 per person (roundtrip)
  • Rollaway bed fee: KES 4000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Hotel Nairobi
Hilton Nairobi
Nairobi Hilton
Hilton International Nairobi
Hilton Nairobi Hotel Nairobi
Nairobi Hilton International
Hilton Nairobi Hotel
Hilton Nairobi Hotel
Hilton Nairobi Nairobi
Hilton Nairobi Hotel Nairobi

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 114 out of 433 reviews
5 - Excellent 26%
Rating 4 - Good. 160 out of 433 reviews
4 - Good 37%
Rating 3 - Okay. 90 out of 433 reviews
3 - Okay 21%
Rating 2 - Poor. 45 out of 433 reviews
2 - Poor 10%
Rating 1 - Terrible. 24 out of 433 reviews
1 - Terrible 6%

3.9/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location it was not that far from Airport it was downtown where located near the store .I like the location,
Stayed 5 nights in Sep 2021

5/5 Excellent

Stayed 1 night in Jun 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, excellent security, very COVID-19 compliant, eager to serve friendly staff following the shutdowns due to the CORONA-19.
Stayed 3 nights in Nov 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good for business&location but former glory
Short and intense business trip. Positive: Very kind and positive employees, central location in Nairobi. The hotel is a run down former glory.
Stayed 2 nights in Nov 2020