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Outdoor pool, open 6 AM to 11:00 PM, pool umbrellas
Outdoor pool, open 6 AM to 11:00 PM, pool umbrellas
Outdoor pool, open 6 AM to 11:00 PM, pool umbrellas
42-inch LED TV with cable channels, DVD player, ping pong table

Guest reviews

4.0/5 Very Good
272 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

AirportMumbai (BOM-Chhatrapati Shivaji Intl.)12 min drive
Popular LocationHiranandani Business Park - Powai25 min drive
Popular LocationBandra Kurla Complex27 min drive
Popular LocationU.S. Consulate General29 min drive

Choose dates to view prices

  • Boutique Double

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed
    More detailsBoutique Double
  • Suite, 1 King Bed

    Room amenities

    • 1100 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed
  • Executive Room, 1 Double or 2 Single Beds

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsExecutive Room, 1 Double or 2 Single Beds
  • Boutique Single

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 3
    • 1 Single Bed
    More detailsBoutique Single
  • Premier Room

    Room amenities

    • 450 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room

About this area

Mumbai

Located in Mumbai, Waterstones Hotel is connected to the airport. ISKCON Temple and Bandra-Worli Sea Link are notable landmarks, and the area's natural beauty can be seen at Powai Lake and Juhu Beach. Travelling with kids? Make time for KidZania Mumbai, or head to an event or a match at MMRDA Grounds. Our guests love the hotel's location for the sightseeing.

Visit our Mumbai travel guide
Map
Popular Location

What's nearby

  • Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute - 8 min drive
  • Hiranandani Business Park - Powai - 25 min drive
  • Bandra Kurla Complex - 27 min drive
  • Juhu Beach - 28 min drive
  • U.S. Consulate General - 29 min drive

Getting around

  • Mumbai Andheri Station - 5 min drive
  • Marol Naka Station - 8 min walk
  • Mumbai (BOM-Chhatrapati Shivaji Intl.) - 12 min drive

Restaurants

  • White Barn — 1 min walk
  • All Stir Fry — 1 min walk

About this property

Waterstones Hotel

4.5-star luxury hotel connected to the airport in Marol
Along with 3 restaurants, this hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free ski shuttle. Additionally, a fitness centre, a poolside bar and a coffee shop/café are on-site. All 99 individually decorated rooms feature 24-hour room service and DVD players. Conveniences include sitting areas and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Waterstones Hotel offers 99 forms of accommodation with DVD players and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an indoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free valet parking
Free nearby parking
Free local area shuttle
Free ski shuttle

Food and drink

3 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Things to do

Arcade/game room
Art gallery
Billiards/pool table
Children's pool
Designer shops
Fitness centre
Indoor tennis court
Outdoor pool
Playground
Sauna
Shopping centre
Spa services
Hot tub
Steam room
Table tennis

Family friendly

Arcade/game room
Children's games
Children's pool
Children's toys
Dry-cleaning service
DVD player
Free local area shuttle
Free babysitting/childcare
Free children's club
Free cots/infant beds
Free supervised childcare/activities
Laundry facilities
Outdoor pool
Playground
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance
Turndown service

Languages spoken

English
Hindi

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre (30000 square feet of space)

Outdoors

BBQ grill(s)
Garden
Pool umbrellas

Spa

2 treatment rooms
Body scrubs
Body treatments
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Assistive listening devices in meeting rooms
In-room accessibility
Visual alarms in hallways
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
Wheelchairs available on site

More

Books
Couples dining
Designated smoking areas
Romance packages available

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Rainfall showerhead
Shower/bathtub combination
Towels

Entertainment

42-inch LED TV
TV channels
DVD player
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water

More

Connecting rooms available
Desk
Free newspapers
Individually decorated
Individually furnished
Iron/ironing board
Laptop-friendly workspace
Phone
Safe
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Renovations and closures

The following facilities are closed until further notice:
  • Children's club
  • Fitness facilities
  • Spa
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for INR 500.0 per night.
Free cots (infant beds)

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: INR 500.0 per night
  • Credit card charges are subject to a surcharge of 0 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Payments made at the hotel using American Express cards will incur an additional surcharge, plus taxes.

We should mention

Pool access available from 6 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Waterstones Hotel Mumbai
Waterstones Hotel
Waterstones Mumbai
Waterstones Hotel Hotel
Waterstones Hotel Mumbai
Waterstones Hotel Hotel Mumbai

Frequently asked questions

Can I cancel my reservation for free at Waterstones Hotel and receive a full refund?
Yes, Waterstones Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Waterstones Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Waterstones Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM to 11:00 PM.
Is Waterstones Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at Waterstones Hotel?
Check-in is from 2:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon.
Where is Waterstones Hotel located?
This family-friendly Mumbai hotel is located near the airport, within 3 mi (5 km) of MIDC Industrial Estate and Powai Lake. Phoenix Market City Mall is 2.6 mi (4.2 km) away. Marol Naka Station is 8 minutes by foot and Airport Road Station is 10 minutes.

Guest reviews

Overall score and ratings for Waterstones Hotel

4.0
Very Good
5 - Excellent
116
4 - Good
81
3 - Okay
44
2 - Mediocre
17
1 - Poor
14
4.3
Cleanliness
4.1
Service and Staff
3.5
Amenities
4.1
Property condition

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overrated & Overpriced Hotel

I have no idea why this hotel is so highly rated. The room was grubby & uncomfortable and the bathroom was falling apart. Main areas of the hotel also felt dirty and very dated. We took an overpriced hotel taxi 30 minutes away to met friends in JuHu on an agreed price however then upon checking out we had to argue a bill showing a 2 hour ride. The only redeeming part of our whole experience were the lovely staff in the Chinese cuisine restaurant we grabbed dinner at one of the two nights & the pool/gym facility in a separate building. I would recommend a trip to use these facilities if you are in the area however not to stay at the hotel. I feel cheated out of my money.

Stayed 2 nights in Feb 2020

1/5

  • Disliked: Staff & service
Never will return to this hotel

Checked in and no booking could be found! Took 30 minutes to arrange a room. They wanted me to pay again which I refused to do so. Got a smoking room but wanted to smoke outside by the pool but was sent to a dingy corner area hidden away from the pool or to smoke in the car park as if being alienated! Then at the restaurant I had to stand in a corner outside near the kitchen like a naughty boy. Was told that my package included a transfer to to the airport but when I ordered they asked me to pay though after me complaining they did give me it free Usually stay at the Leela but thought I would give this hotel a try but NEVER AGAIN. Rooms were not to my liking and staff were mostly arrogant except the charming restaurant manager who was very apologetic about my issues. So next visit I shall go back to the Leela where I can smoke by the pool, and smoke in designated areas where ash trays are provided in full view of the pool

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities, room comfort
bad experience

The room was dirty and dark. Internet did not work for entire trip and they were not able to figure out.bath tub was clogged and no repairs done. Gave a dirty room and later changed which was better yet below par for a 180$ per night stay. Cleanliness was not at par

Stayed 2 nights in Feb 2020

3/5

  • Disliked: Staff & service
Not a pleasant stay

It wasn’t a god stay, looks totally different than the photos on the website . Most embarrassing is that my giveaways from the back went missing ( around 10 diaries / flash drives / keychains ) and I did complained to the hotel staff but they told that they will look into the CCTV cameras and come back but they never got back. I would never book this hotel again or even recommend anyone for the fact that the service is very poor , not well maintained, no way close to 4 star hotel and no value for money . However it’s my bad experience with them which might be different for others . Never had a situation of missing things from my 14 years of travelling across the world , very unfortunate and unlucky for me.😌

Stayed 2 nights in Feb 2020