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Waterstones Hotel

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Outdoor pool, open 6 AM to 11:00 PM, pool cabanas (surcharge)
Outdoor pool, open 6 AM to 11:00 PM, pool cabanas (surcharge)
Outdoor pool, open 6 AM to 11:00 PM, pool cabanas (surcharge)
42-inch LED TV with cable channels, DVD player, ping pong table

Overview of Waterstones Hotel

VIP Access

Waterstones Hotel

4.5 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Off International Airport Approach Road, Marol, Andheri - East, Mumbai, Maharashtra, 400059

Explore the area

  • Popular LocationMIDC Industrial Estate3 min drive
  • Popular LocationPhoenix Market City Mall6 min drive
  • Popular LocationPowai Lake6 min drive
  • AirportMumbai (BOM-Chhatrapati Shivaji Intl.)8 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Choose dates to view prices

Sorry, this property is temporarily unavailable Thu, 31 Mar - Sat, 31 Dec.

About this area

Mumbai

Located in Marol neighbourhood, Waterstones Hotel is connected to a shopping centre. Shoppers Stop and Phoenix Market City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Sanjay Gandhi National Park and Powai Lake. Travelling with kids? Consider Andheri Sports Complex, or check out an event or a game at MMRDA Grounds. Guests love the hotel's location for the sightseeing.
Visit our Mumbai travel guideOpens in a new window
Map

What's nearby

  • MIDC Industrial Estate - 3 min drive
  • Phoenix Market City Mall - 6 min drive
  • Powai Lake - 6 min drive
  • University of Mumbai - 10 min drive
  • Hiranandani Business Park - Powai - 31 min drive

Getting around

  • Mumbai Andheri Station - 5 min drive
  • Marol Naka Station - 8 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 8 min drive

Restaurants

  • Trendz - 5 min walk
  • 24/7 Restaurant - 8 min walk
  • Baluchi - 8 min walk
  • Persian Darbar - 8 min walk
  • JW Cafe - 13 min walk

About this property

Waterstones Hotel

4.5-star luxury hotel in the heart of Marol
Take advantage of a free round-trip airport shuttle, a poolside bar and a terrace at Waterstones Hotel. Hit the slopes at this hotel featuring a free ski shuttle. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a Swedish massage or a manicure/pedicure. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and a poolside location. Enjoy the gym, as well as activities, such as basketball, volleyball and racquetball/squash. Stay connected with free WiFi in public areas, and guests can find other amenities, such as an art gallery on site and a shopping centre on site.
Additional perks include:
  • An outdoor pool and a children's pool, with cabanas and pool umbrellas
  • A free area shuttle, an indoor tennis court and a front desk safe
  • A gift shop, a computer station and massage treatment rooms
  • Meeting rooms, ATM/banking services and tour/ticket information
  • Guest reviews say great things about the proximity to the airport
Room features
All 99 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as Laptop workspace and climate-controlled air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LED TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free local area shuttle
  • Free ski shuttle

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • White Barn
  • All Stir Fry
  • On The Rocks
  • Van Gogh Bar

Things to do

  • Arcade/games room
  • Art gallery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Fitness centre
  • Indoor tennis court
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping centre
  • Spa services
  • Hot tub
  • Steam room
  • Table tennis
  • Volleyball

Family friendly

  • Arcade/games room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free area shuttle
  • Free babysitting
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (30000 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • Books
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination

Entertainment

  • 42-inch LED TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

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See similar properties

Mumbai
Mumbai
Marol
Marol
Guest rating 3.5+
Guest rating 3.5+
Business-friendly
Business-friendly
Hotel
Hotel
4 star
4 star
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

This property is closed from 31 March 2022 to 31 December 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1000.0 per night
  • Credit card charges are subject to a surcharge
  • Facilities fee: INR 1250 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in Boutique rooms are charged a facility fee to access the following Club amenities: Tennis and squash courts, games room, billiard and cards room, library, music and movies lounges. Guests booked in other room categories receive full club access at no charge.
Per property policy, group bookings are not permitted to order outside food.
Portable speakers and playing loud music are not permitted.
Outside alcohol is not permitted.

We should mention

Pool access available from 6 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Waterstones
Waterstones Hotel
Waterstones Hotel Mumbai
Waterstones Mumbai
Waterstones Hotel Hotel
Waterstones Hotel Mumbai
Waterstones Hotel Hotel Mumbai

Frequently asked questions

Does Waterstones Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6 AM to 11:00 PM.

Is Waterstones Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Waterstones Hotel?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Waterstones Hotel?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Does Waterstones Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Waterstones Hotel located?

Conveniently near to skiing facilities, this Marol hotel is located connected to the convention centre within 3 miles (5 km) of MIDC Industrial Estate, Phoenix Market City Mall and Shoppers Stop. Santacruz Electronic Export Processing Zone and Powai Lake are also within 3 miles (5 km). Marol Naka Station is 8 minutes by foot and Airport Road Station is 10 minutes.

Can I cancel my reservation for free at Waterstones Hotel and receive a full refund?

Yes, Waterstones Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Waterstones Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 136 out of 313 reviews
5 - Excellent 43%
Rating 4 - Good. 86 out of 313 reviews
4 - Good 27%
Rating 3 - Okay. 50 out of 313 reviews
3 - Okay 16%
Rating 2 - Poor. 20 out of 313 reviews
2 - Poor 6%
Rating 1 - Terrible. 21 out of 313 reviews
1 - Terrible 7%

4.2/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

4.1/5

Property conditions & facilities

3.1/5

Eco-friendliness
Write a review

5/5 Excellent

Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 3 nights in Mar 2022

5/5 Excellent

Stayed 1 night in Feb 2022

5/5 Excellent

Stayed 2 nights in Feb 2022

3/5 Okay

Stayed 2 nights in Feb 2022