Ratings based on 265 Verified Reviews

3.7 out of 5
76% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from NZ new zealand

It was nice hotel stay was good

Posted 08-Apr-2017
Hotel n stay was good there is little noise issue and bathroom spl shower need a good clean up shame they didn't have airport shuttles service.
3 out of 5
Recommended
for Everyone
by A verified traveller from London

Posted 24-Jan-2017
Ambience Good; Room was nice and clean; But Location OK; Restaurant food OK
Comment from Hotel Management
14-Feb-2017 by Mr. Rajesh Mehta, Hotel Management
Dear Guest, Thank you for choosing Hotel Sea Princess, Mumbai and taking your time out to share your experience with us. We endeavour to provide a service excellence. It would be our pleasure to welcome you again to Hotel Sea Princess. Looking forward to your Future visits :) With warm regards, General Manager Rajesh Mehta
5 out of 5
by Justin from Houston, TX

Excellent Service

Posted 22-Jan-2017 on Hotels
I have never had better service in my entire life! Everyone from the front desk to the executive chef, to the bellhops, bus boys, and even the cleaning crew catered to our every whim. The cleaning crew serviced our rooms quickly often using four or more people to efficiently clean our room. Moloch, the floor janitor, made sure we had enough water and toiletries to get through to week. The bartender in coordination with the heart of the house arranged a special sampling of kebabs and indian street food. The free breakfast offered a good mix of meat and veg. The front desk were kind and patient people always ready to arrange services like taxis, extra room cleanings, and kept communication strong. The cleanliness of the hotel is outstanding, the granite on the poolside area was buffed every morning and cleaning staff were readily available at a minutes notice. Unsurpassed service!
Comment from Hotel Management
15-Feb-2017 by General Manager, Hotel Management
Dear Guest, Thank you for choosing Hotel Sea Princess, Mumbai and taking your time out to share your experience with us. We are glad to know that you enjoyed your overall stay. It would be our pleasure to welcome you again to Hotel Sea Princess. Looking forward to your Future visits :) With warm regards, General Manager Rajesh Mehta
3 out of 5
Recommended
for Everyone
by A verified traveller

Good for mumbai

Posted 22-Nov-2016
Overall good hotel, but very poor wifi in room even though you have to pay for it!
Comment from Hotel Management
14-Feb-2017 by Rajesh Mehta, Hotel Management
Dear Guest, Thank you for choosing Hotel Sea Princess, Mumbai and taking your time out to share your experience with us. We have raised the issue with the concern department to provide a service excellence. It would be our pleasure to welcome you again to Hotel Sea Princess. Looking forward to your Future visits :) With warm regards, General Manager Rajesh Mehta
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Nov-2016
Location: Gold
It is not fair when I was told that you booked online so no wi fi
Comment from Hotel Management
14-Feb-2017 by Rajesh Mehta, Hotel Management
Dear Guest, Thank you for choosing Hotel Sea Princess, Mumbai and taking your time out to share your experience with us. We have noted your concern about Wifi, we provide Wifi on chargeable basis as per our company policy. It would be our pleasure to welcome you again to Hotel Sea Princess. Looking forward to your Future visits :) With warm regards, General Manager
4 out of 5
by A verified traveller

No Free WiFi

Posted 22-Oct-2016 on Hotels
A 4 star hotel with no free wifi for customers who have booked through portals is unacceptable.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Oct-2016 on Hotels
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 07-Oct-2016 on Hotels
4 out of 5
by A verified traveller

Conveniant and very clean

Posted 02-Oct-2016 on Hotels
Recently renovated. Rooms are upgraded very neat and tidy. Check in was pathetic. Some of the reception staff need intensive training, most of the old staff are very good and friendly
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 15-Sep-2016 on Hotels