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The Ritz-Carlton, Moscow

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Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
1 bedroom, premium bedding, down duvets, memory-foam beds
1 bedroom, premium bedding, down duvets, memory-foam beds

Overview of The Ritz-Carlton, Moscow

The Ritz-Carlton, Moscow

5 out of 5

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Tverskaya Street 3, Moscow, 125009

Explore the area

  • Popular LocationMoscow Kremlin4 min walk
  • Popular LocationRed Square6 min walk
  • Popular LocationSt. Basil's Cathedral12 min walk
  • AirportMoscow (SVO-Sheremetyevo)39 min drive

Choose dates to view prices

About this area

Moscow

Located in Moscow, The Ritz-Carlton, Moscow is in the city centre and near a metro station. Bolshoi Theatre and Armoury Chamber are cultural highlights, and some of the area's notable landmarks include Manezh Square and St. Basil's Cathedral. Travelling with kids? Consider Moscow Circus on Tsvetnoy Boulevard, or check out an event or a game at VTB Arena. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Manezh Square - 4 min walk
  • Alexander Gardens - 4 min walk
  • Moscow Kremlin - 4 min walk
  • Red Square - 6 min walk
  • St. Basil's Cathedral - 12 min walk

Getting around

  • Okhotny Ryad Station - 2 min walk
  • Moscow Belorussky Station - 4 min drive
  • Sheremetyevo Airport (SVO) - 39 min drive

Restaurants

  • Sartoria Lamberti — 1 min walk
  • O2 Lounge by Genesis — 1 min walk
  • Mumiy Troll - 2 min walk
  • Avocado - 3 min walk
  • O2 Lounge - 4 min walk

About this property

The Ritz-Carlton, Moscow

Family-friendly Moscow hotel in Moscow City Centre, near Manezh Square
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a spa tub are on-site. All 334 soundproofed rooms feature free wired Internet and memory foam beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include iPod docking stations, dining areas and sitting areas.
The Ritz-Carlton, Moscow offers 334 forms of accommodation with iPod docking stations and minibars. This accommodation offers separate dining areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 47-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Moscow hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The Ritz-Carlton Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (RUB 4000 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: RUB 2850 for adults and RUB 1425 for children
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Designer shops
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Art supplies
  • Children's toys
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Russian

Business services

  • Business centre
  • Computer station
  • Conference centre (19500 square feet of space)
  • Meeting rooms 10

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Communal living room
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 47-inch LCD TV
  • TV/satellite channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

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Policies

Check-in

Check-in from 3:00 PM - 1:00 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Russian citizens age 14 and older must present a valid internal passport at check-in, and citizens under 14 years old must present a birth certificate; international Russian passports are not accepted. Travelers who are not citizens of Russia must present a valid passport, visa, and migration card. These are the only forms of identification that are accepted at this property.
Due to COVID-19, this propert's facilities and services may be limited pursuant to local regulations.

Renovations and closures

The property will be renovating from 1 July 2021 to 31 January 2022 (completion date subject to change). The following areas are affected:
  • Lobby
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of RUB 15000 per accommodation, per stay
Dogs welcome
Up to 22 lbs/10 kg
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for RUB 3000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: RUB 25000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: RUB 2850 for adults and RUB 1425 for children (approximately)
  • Airport shuttle fee: RUB 7100 per vehicle (one-way)
  • Self-parking fee: RUB 4000 per night
  • Pet fee: RUB 15000 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: RUB 3000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driving licences are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is travelling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa and migration card at check-in.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Moscow Ritz-Carlton
Ritz-Carlton Hotel Moscow
Ritz-Carlton Moscow
Moscow Ritz Carlton
Ritz Moscow
Ritz-Carlton Moscow Hotel
Ritz-Carlton Moscow
Ritz Moscow
Moscow Ritz Carlton
The Ritz Carlton Moscow
The Ritz-Carlton, Moscow Hotel
The Ritz-Carlton, Moscow Moscow
The Ritz-Carlton, Moscow Hotel Moscow

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 157 out of 238 reviews
5 - Excellent 66%
Rating 4 - Good. 48 out of 238 reviews
4 - Good 20%
Rating 3 - Okay. 13 out of 238 reviews
3 - Okay 5%
Rating 2 - Poor. 11 out of 238 reviews
2 - Poor 5%
Rating 1 - Terrible. 9 out of 238 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. I don’t think the stuff knows the word “no” so accommodating
Stayed 8 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect!
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is like a palace. Very beautiful. Very central.
Stayed 2 nights in Mar 2020

1/5 Terrible

Stayed 2 nights in Feb 2020