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Great staff, location, service and hospitality. Fabulous restaurants and shops near by, Bolshevik is a walking distance. So is the Kremlin and Red square. Easy access to metro( subway) btw a must see , as all the stations are peace of art
This was my third stay. I chose between Savoy and Metropol because the price for a two-room suite which I needed to accommodate two adults and a child above 12 was a much better deal than Metropol could offer. Besides, I like the feel of this hotel, which is small compared to other luxury hotels. ...
This is a nice but comparatively to such of the same level in the U.S - pricey. Just beware of that. The hotel needs to tell some of their staff to learn to smile, in particular those who man the entrance into the hotel. They are frowning all the time.
Excellent breakfast. Clean and spacious rooms. Lunch and dinner menus a bit less good compared to breakfast. The room service staff should check the pillows of the beds as sometimes these pillows should be cleaner.
From start to finish, the staff were friendly and professional, extremely helpful, and all aspects of the hotel were top class. A true five star hotel.
This is one of the top 2 hotels in Russia. However, during our stay, we preferred going for breakfast to the Four Seasons hotel across the street. The food selection and service for Four Seasons is exceptional.
Amazing hotel..great location..hotel staff just couldnt do enough for us..very impressed and very rarely do i give full marks but on this occasion i do..and for anyone who loves the ballet..the bolshoi theatre is a 10 min walk..if you go to russia be sure to see a performance but be warned thou..tickets ...
I met my new family members in Moscow, and we had a great time. The hotel is warm and luxurious, and has a great walking distance to the best of the City’s attractions !
Could be closer to red square but it was only a 10 min ride away via a £2 Uber. Room was nice, as was the staff, didn’t have an issue with anything to be honest.
I had two problems during my stay. First - hotel has very limited parking space, second - I have to go to receiption every day sometimes severel time a day because my room key-card stop working. I guess hotel need to invest into new equipment.
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