Ratings based on 1,105 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
85% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveller from bay area

Nice location

Posted 02-Oct-2015
We were central to all attractions, Carmel, Monterey, Pebble Beach and Canbery Row.
5 out of 5
for Everyone
by A verified traveller from Altadena, CA

Posted 01-Oct-2015
Pros: room/color scheme
Cons: restaurant hours
Location: fisherman's wharf, good chowder.
this is a great hotel, really convenient location. The room was great, wonderfully clean bedding and pleasant design features. Problems: couldn't find a switch for the bathroom vent, so it was really foggy. They are working on the jacuzzi right now, with construction noise right out the window of our room. And at the hotel restaurant, "Crazy Horse", they stopped serving breakfast at 10am. Who does that???
4 out of 5
for Everyone
by A verified traveller from Ontario, Canada

Close to Leguna Seca Raceway

Posted 29-Sep-2015
We were very happy with this hotel. It is well situated for events at Laguna Seca. We found the staff very helpful. Crazyhorse Restaurant was very good and convenient. We loved the decor and design of the hotel and restaurant, nestled into the hillside. The original art in the restaurant including a sculpture, stained glass and museum quality artifacts added to the visual interest. Although it is close to the CA1 there was no traffic noise at night.
2 out of 5
by A verified traveller from Denver, CO

Beach-side, big deal...$100 a night upgrade

Posted 25-Sep-2015
Pros: Location
Cons: The Staff. The front desk staff were pretty good.
Location: Close to Starbucks and groceries. And the Monterey Fish Company. And the filthy beach...
The only good point of this place is it was on the beach. The lone bartender during Happy Hour was new and (9/19) slow. The lobby had 50 + people wanting drinks...The motel itself was/is an old Best Western underneath several layers of paint. Don't think about being in the hot tub after 9:00 on the weekend or the security/maintenance/bellhop will throw you out.
2 out of 5
by A verified traveller from auberry

Stained carpet sticky bath floor

Posted 04-Sep-2015
Stained carpet and sticky bath floor old laminate flooring by ac with a exposed conduit for the ac power in front of the ac with out the proper cover
4 out of 5
for Everyone
by A verified traveller from Fargo, ND

Easy access to Freeway and 17 mile drive park

Posted 04-Sep-2015
Pros: The beds were clean and very comfortable. The shower was great and the overall amenities were very nice. The restaurant had excellent food.
Cons: The pool should not have been so warm!!!
Location: Less than a few miles to the entrance to 17 mile drive park. There is very large mall right down the street. Tucked away with a lot of trees.
The hotel was very easy to access from the freeway. The staff upon check in was very nice. The ice machines were out of order on both 1st and 2nd floors. The pool was crazy warm, not refreshing at all.
2 out of 5
by A verified traveller from Seattle, WA

close to everything

Posted 31-Aug-2015
Pros: They allowed pets It is close to everything
THe hotel is very conveniently located but it's old and very worn. It needs updating badly. There is mold in the bathroom, the carpet is worn out, and the wall paper is coming off….it's old and needs some tlc.
3 out of 5
for Families
by A verified traveller

Average Motel

Posted 18-Aug-2015
Pros: Staff, hotel restaurant, proximity to local sites and ease of freeway access.
Cons: Sent of cleaning products, or unscented products.
Location: Center of town is a few miles away. Local restaurants were excellent. Also close to the Cannery and Fisherman's Wharf.
Motel staff was attentive, welcoming, and knowledgeable. The motel itself was a bit weathered, but not unexpected due to it's proximity to the ocean. The room was clean and well maintained. Then only negative about the room was the lingering smell of the clean solution that they use. The facility is pet friendly and I believe the cleaning solution is one used clean up possible messes left by our furry friends.
1 out of 5
by A verified traveller from S

Horrible Experience

Posted 15-Aug-2015
The hotel didn't have our confirmed reservation. The carpets were disgusting and stained, couldn't dare to walk bare feet. They gave us used/dirty towels. And didn't bother replacing after we complained. Overall terrible experience and Expedia was useless and the least helpful when trying to resolve the cancelled reservation issue.
3 out of 5
for Everyone
by A verified traveller from WI

Room nice. Overall average.

Posted 15-Aug-2015
The hotel had a few cosmetic type issues. Halfway carpet was stained and soda machine was broken. Front desk clerk was very nice and thorough. Room was very nice. Shower leaked. Overall not a bad place at all.