Ratings based on 1,564 Verified Reviews

3.5 out of 5
73% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Nov-2017
Pros: Nice room and easy access.
Cons: TV reception
Everything was good except that the TV did not get NBC< CBS or ABC.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Jose, Ca

Posted 13-Nov-2017
Great hotel for the price! Short drive to Cannery Row and Fisherman’s Wharf. Walking distance to the mall and Whole Foods!
2 out of 5
by A verified traveller from santa monica, ca..

too many things wrong

Posted 11-Nov-2017
Pros: Decent food in restaurant.. Nothing special.. But eatable..And breakfast waitress was excellent...
Cons: Everything.. See above....
Location: Well located near Del Monte Shopping Center...Walkable...
I stayed once before about April of 2017...Nothing has improved since then.. There is no heater in bathroom.. When I was there, it was 38 degrees inside bathroom... Impossible to take a shower with no heat...Caulking around tub starting to deteriorate.. The window looking out onto parking lot is single paned... No insulation.. So, in order to stay warm in this case you have to run the heater..But the heater has no thermostat.. So you have to get up, walk across room and turn it on and off as needed...Imagine at night getting up every hour and a half to do this??? ONe bright spot was front desk crew of Armi and Rich.. Quite helpful during my stay.. Rich was able to unplug the refrigerator so as to stop it from just making so much noise.. It was useless.. I would not recommend anyone stay there till they clean it up, fix up amenities etc.. Of course, if they do that, the price will go up as well.. Your choice...
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Nov-2017
Older property but modernized rooms that were clean.
3 out of 5
Recommended
for Everyone
by A verified traveller from SF Bay Area

Just ok, but nice off-season price

Posted 07-Nov-2017
Pros: Right off the freeway so we avoided any downtown traffic. Off-season price was great. Would not have paid over $200 for it as they want in the summer
Cons: Doors separating the room hallway from the stairwell. Blanket in closet just in case.
Location: Access to the freeway. Didn't sound like we were near it.
Phone was dead in our room, no blankets and the heater didn't have a control setting. Stairwell needs doors because throughout the night when someone was using the stairs and talking to someone it sounded like an echo-ie party at our front door. That was a drag. Room met the expectations in a way considering in November it was just over $100/night.
3 out of 5
Recommended
for Everyone
by A verified traveller

Just ok. Good location.

Posted 27-Oct-2017
Stayed here just a couple nights. Ok location but not much to offer.
3 out of 5
Recommended
for Everyone
by A verified traveller from Sacramento, CA

Decent hotel with good rates for area

Posted 24-Oct-2017
Pros: Staff/location
Cons: Blinds
Location: Location was close to Highway 1
The hotel staff was very friendly. The room itself was nothing special. Blind were ripped and the floor were cold. Good enough for a nights stay. Nothing fancy.
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel was close to Cannery Row and Fishermans Whar

Posted 16-Oct-2017
Hotel was ok. Little disappointed because on website, it looked like room had a DVD player
4 out of 5
Recommended
for Everyone
by A verified traveller from Oregon

Nice but noisy

Posted 16-Oct-2017
Location: Mall across the street includes P.F. Chang's and Whole Foods.
We were welcomed by friendly staff and a clean, stylish room with a very comfortable bed. However, we discovered as the evening progressed that we would be privy to every footstep, door slam, and bathroom encounter in the building. With no carpets in hallways or individual rooms, sound carries. Little details of torn drapery liners and missing tiles in the hot tub also affected our overall impression of the facility. However, we would be willing to stay there again or recommend to others.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Oct-2017
Generally very good except for a pair of socks left in one of the drawers and it wasn't cleaned up before we got there. Easy access from highway. Not sure what else to say. Still have no more to say.