Expensive hotel for average to low 4 star quality.
First arriving arranged parking very tricky as only 3 spaces by hotel to unload luggage next to tow away zone and always too busy to park. Overnight parking in covered private garage 10 min walk away for 25 Euros.
Small reception/concierge quite busy and not that helpful. 1 bell boy for cases often over busy to help.
2 lifts - not enough for very busy hotel.
Breakfast dining room was very busy and not big enough for everyone at breakfast time so there was queue. Staff at breakfast very over worked unhappy and not helpful- not even telling us what to do or
Asking if we wanted to order coffee or cooked food.
Room fairly average for a small suite. Fairly comfortable and clean. Very convenient for visiting Duomo, attractions, shopping and restaurants.