Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
99% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Petaling Jaya

Nice hotel and friendly staff

Posted 23-Dec-2015
Pros: The breakfast and comfortable bed.
Plenty choice of the breakfast and the food is nice. The rooms were of good size and the beds were amazingly comfortable. It's a perfect stay in Medan. Unfortunately, the internet connection is very bad. Always disconnected.
4 out of 5
Recommended
for Everyone
by A verified traveller from Mandurah, Australia

A nice centrally located hotel.

Posted 04-Dec-2015
Pros: Good value for money. Centrally located.
Location: Centrally located. Good for business visits but there was not much to see in Medan for tourists. City traffic is chaotic!
The hotel is located on a busy street but traffic noise was not heard in our room on the 8th floor. Views over city to distant mountain range and volcanoes available from bedroom. Room clean and well furnished and serviced every day. A good selection was available for breakfast in the restaurant. The hotel facilities, such as bar, gym and swimming pool were also quite good.
2 out of 5
Recommended
for Couples
by A verified traveller

Posted 10-Nov-2015 on Hotels
LAYANAN UNTUK TAMU SANGAT TIDAK MEMUASKAN.
4 out of 5
Recommended
for Business Travellers
by Ng from Malaysia

Recomended for new customer to stay at the hotel

Posted 08-Nov-2015 on Hotels
Quite an enjoyable trip where the hotel picks up its customer on arrival at airport.The whole trip to the hotel is free & takes about an hour. Service provided is excellent. Will stay in this hotel again when i make my next trip to Medan. Further to this,the rate per nite is rather cheap.
3 out of 5
Recommended
for Personal Event
by salim

This traveller left a rating score only Posted 06-Nov-2015 on Hotels
2 out of 5
Recommended
for Couples
by A verified traveller

Ok for a night's rest

Posted 03-Nov-2015 on Hotels
Found hotel staff unhelpful - only suggested hotel restaurants and didn't mention nearby food stores when we asked about dinner options; did not mentioned free airport transfer when we asked about taxi to the train station (to go to the airport). Hotel breakfast was average. Also, we requested for a non-smoking room and was informed upon arrival that they didn't have any left. Conclusion is - rack rates are crazy expensive (USD160?) - if you get a good deal (like < USD50), the hotel room is very comfortable for a night's stay.
4 out of 5
Recommended
for Personal Event
by A verified traveller

無常のホテルになってきました。

Posted 29-Oct-2015 on Hotels
バスルームでシャワーのみしか使用できなかった。フロントに1人しかいなくて時間がかかった。 人減らしをしている感じです。ホテルのレストランも以前は24時間営業でしたがホテルのレストランは夜は閉鎖してます。 だんだん寂しくなってきました。
1 out of 5
Recommended
for Families
by A verified traveller

This hotel sucks

Posted 23-Oct-2015 on Hotels
Its really bad. The service sucks. Receptionist is slow. Very very slow. Need to wait about 1hour plus to check in. Not recommend this hotel.
4 out of 5
Recommended
for Families
by INTAN MASHITAH from penang

value hotel

Posted 17-Oct-2015 on Hotels
Good
3 out of 5
Recommended
for Families
by norman from malaysia

Posted 15-Oct-2015 on Hotels
same breakfast menu everyday...