Ratings based on 101 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
80% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Cambridge UK

Central hotel

Posted 24-Nov-2016
I would only recommend this hotel if you are a smoker. I was moved to the non smoking floor on level 10 but somehow there remains a background level of nicotine. This is particularly obvious in the large breakfast area, where the non smoking section is within the same room but you have to walk through the smokers to reach the buffet. Sun Plaza is only a short sidecar taxi ride away, as is the grand mosque and royal palace.
1out of 5
by A verified traveller

Posted 01-Sep-2016
Im have buy some local food, but after cleaner clean the room my food has been open it. As im know if we need to request to clean up the room can put the tag at room outside request. Izzit not put yet is wont clean it? Why the staff clean it? And clean time is too early? Is Medan time 11am? Breakfast also not clean.
3out of 5
by A verified traveller

okay stay

Posted 27-Jul-2016 on Hotels
Friendly staff. Wifi was not well available at the 8 th floor. Cumi restaurant not clean.
4out of 5
by A verified traveller from Bangkok


Posted 25-Jul-2016
Pros: บรรกาศภายในโรงแรม
โรงแรมสะอาด ใหญ่ สวย ใกล้กับสถานที่สำคัญ เช่น เดินไปสถานีรถไฟได้ ตรงข้ามสถานีรถไฟมีห้าง Center point ที่โรงแรมมีรถรับส่งถึงสนามบินฟรีจะต้องบอกโรงแรมตอน Check in ห้องกว้างมีอุปกรณ์ในห้องครบ มีสระว่ายน้ำ มีคาราโอเกะ ผับบาร์ ตรง Lobby มีคนเล่นเปียนโนให้ฟัง
4out of 5
by Magne from Hamar

Ryddig og greitt!

Posted 05-Jul-2016 on Hotels
Vi hadde det fint! Ramadan sette sitt preg på opphaldet, utan å "uroe" oss!
2out of 5
by A verified traveller

Posted 28-Jun-2016 on Hotels
we stayed only one night, the elevator is too small and old. I saw few ants on my bed and filthy pillows but when I mention it to front desk he agreed to give me new pillows. I was glad and thankful for it. Overall this hotel is very old and not deserved to be rated as 4 star hotel. Breakfast was very good, lots of choices or variety but coffee was taste bad.
2out of 5
by A verified traveller


Posted 17-Jun-2016 on Hotels
Hôtel very old, upgrade and repairs needed. Ants in The breakfast Food mosqitoes inside hôtel . Very dark ambiance
3out of 5
by yongchul from seoul korea

A dirty smell

Posted 24-May-2016 on Hotels
예약한 객실 2개중 1개 객실에서는 습기차고 곰팡이냄새에 방 교체를 요구했으나 방이없다는 이유로 거절하며 환풍하는 정도로 처리함
4out of 5
by Martin

This traveller left a rating score only Posted 27-Apr-2016 on Hotels
3out of 5
by A verified traveller

Posted 11-Apr-2016
Very convenient location, all different foods are available around this hotel.