Ratings based on 45 Verified Reviews

3.6 out of 5
72% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Toulouse

Satisfait

Posted 10-Nov-2016
Pros: Il ne s'agit certes pas d'un Palace proprement dit, mais l'hôtel est agréable,propre et bien situé. Belle chambre 3 lits, avec vue en partie sur mer. Animation le soir avec le bingo, et spectacles ( magicien, danses, etc.. ) Buffet bon et varié, personnel sympathique. Nous avons donc passé un bon séjour dans cet établissement.
Cons: Salle de bain avec une odeur désagréable d'humidité. Pour le repas du soir, pas de cartes de boissons proposées et aucune explication lors du placement. Du coup si vous pensez que les boissons doivent être incluses car beaucoup de personnes se servent aux machines à volonté, attention on saura vous apporter la note élevé. ( sauf pour les all inclusive ). Petit déjeuner plutôt accès sur le salé , les viennoiseries ne valent pas ce que l'on connait en France. Espace piscine en longueur et étroit, pas forcement la meilleure configuration.
Location: Quartier agréable, facilement accessible, proche de la plage. Il faut marcher plus longtemps ( 30/40 min ) pour rejoindre Magaluf qui est plus animé.
Comment from Hotel Management
14-Nov-2016 by The Hotel Manager, Hotel Management
Dear Guest, Thank you for taking the time to write a review. We appreciate all the pros and cons feedback that we have shared with the rest of the team to celebrate the pros and to learn and improve the cons. We always look for improvement and our guests' comments help us to identify the areas that need more attention to detail. We look forward to welcoming you again soon! Best regards, The Management
4out of 5
Recommended
for Everyone
by A verified traveller from N W England

Pleasant organised hotel, nice staff, decent food.

Posted 18-Oct-2016
Pros: Staff were efficient and pleasant. The food was very nice , even a carvery at times. Very varied .
Cons: The restaurant could not cope with the number of guests, hence there were queues much of the time . Cleared quickly though . Bar queues also , 5 mins.
Location: 5 minute walk, past the Mini Golf, to the sea front. Lovely beach . The road on which the hotel sat pleasant also for a walk, jog or catching a bus.
The room was quite spacious ,decent storage space, fridge. Traditional door lock with key . Verandah with beautiful morning sun. Clean bathroom , good bathroom . Walls were rather thin . Cooking smell lingered around my room at times . The hotel pool is small but at this time of year, October, that did not matter.
Comment from Hotel Management
14-Nov-2016 by The Hotel Manager, Hotel Management
Dear Guest, Thank you that you took the time to place your review about your experience at Palmanova Palace. We are happy to know that you enjoyed our hotel. Thank you for your kind comments regarding our team! We are looking forward to welcoming you again in a close future! Best regards, The Management
2out of 5
by A verified traveller from aberdeen

very disappointed

Posted 15-Oct-2016
Pros: friendly staff
Cons: evening entertainment
Location: crazy golf
have regularly stayed here for 17 yrs.Has went downhill so much--little or no entertainment at night--food always luke warm--all of our party had stomach upsets.Dining room very understaffed--had to clear tables for ourselves on a regular basis.Entertainment team Nuhal and Becca were excellent--although they had very little equipment to work with compared to previous years.Couldn't fault cleaning staff or bar staff both excellent.Maintenance staff took 2 days to put working light in ladies toilet. All in all very very disappointed ---will not be going back
Comment from Hotel Management
14-Nov-2016 by The Hotel Manager, Hotel Management
Dear Guest, First of all, we would like to thank you for all the years that you choosed us as your place for holidays and for the time that you took in writing a review. We regret to read that you had some unpleasant misunderstanding with our service. Please, accept our most sincere apologies for any inconvenience you might have experienced. We hope that you will allow us another opportunity to demonstrate we can do it better. Best regards, The Management
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Oct-2016
very clean hotel, excellent choice of food, friendly staff
Comment from Hotel Management
14-Nov-2016 by The Hotel Manager, Hotel Management
Dear Guest, Thank you for your positive feedback. We are happy to read that you enjoyed our hotel and services. Looking forward to welcoming you again soon! Best regards, The Management
5out of 5
Recommended
for Everyone
by A verified traveller from Maidstone area

Very nice clean hotel

Posted 24-Sep-2016
Pros: The cleanliness. Ideal position for beach lovers. Lovely choice of food and drinks. Really nice helpful staff, especially the reception staff.
Cons: The table clearing was relatively slow, maybe understaffed ? As set back from a main road the double glazing could be better as a lot of road noise.
Location: Five minute walk to beach. The Golf Paradise mini golf. Plenty of Plenty of shops, bars and restaurants.
Very modern, clean and comfortable hotel with extremely helpful staff. Excellent choice of food and drinks. We went All Inclusive. Only five minutes walk to the beach and promenade. Very clean beaches and shallow sea. Excellent resort to walk around with lovely promenade and easy walking distance to Magaluf. Plenty of really reasonable priced restaurants, from what we saw, and lots of bars. Everywhere very clean. Felt very safe here too. Everyone spoke very good English. Highly recommendable.
Comment from Hotel Management
14-Nov-2016 by The Hotel Manager, Hotel Management
Dear Guest, Thank you so much for your kind words regarding your recent stay at Palmanova Palace. We are happy to read that you enjoyed your stay with us. A big thank you on behalf of our team for your kind comments. We look forward to welcoming you again soon! Best regards, The Management
5out of 5
Recommended
for Couples
by A verified traveller from UNITED KINGDOM

Great hotel, not far from the beach ideal location

Posted 20-Sep-2016
Pros: The hotel was ideal location, not far from the airport, near the beach
Cons: Hand gel before going into the restaurant might be a good idea
Location: Crazy golf course nearby
Really enjoyed our stay at the hotel, fantastic staff, Pepe, and David and everyone in the bars and restaurant, very clean hotel with great food choice, will return again next year
Comment from Hotel Management
14-Nov-2016 by The Hotel Manager, Hotel Management
Dear Guest, Thank you for choosing us in your last visit to Mallorca and for the time that your spent in placing your feedback. We are very glad to know that you found our hotel to be in a ideal location and that you enjoyed your stay with us. We are already looking forward to welcoming you again soon in a close future! Best regards, The Management
4out of 5
Recommended
for Everyone
by A verified traveller from Brescia

Hotel relax

Posted 03-Sep-2016
Pros: Mi è piaciuto l'ambiente accogliente e solare. Davvero ottima per delle vacanza relax.
Cons: Potrebbero essere migliori le camere, tipiche da mare,ma con uno stile abbastanza antico. Però al mare non le si usa troppo,secondo il mio parere.
Location: L'hotel si trova a100mca dalla spiaggia.Oltre a quella se ne trovano altre 3 percorrendo il lungo mare.Vicino al centro del paese e ad un mini-golf
Siamo stati all'hotel all'inizio del mese di giugno io e il mio ragazzo. All'inizio la maggior parte degli ospiti aveva un'età superiore ai 60 anni (data dalla bassa stagione), ma verso fine soggiorno l'età media si è abbassata. L'hotel è molto grande, adatto a tutti. Dispone di un'ottima cucina (ristorazione a buffet) tipica più del nord-europa, ma variabile. La piscina è piccola, ma pulita. L'animazione adatta a tutte le età e anche il personale davvero gentile, alcuni parlano anche abbastanza bene l'italiano (o comunque ci si riesce a capire!). Il mare si trova a soli pochi metri di distanza (100m).
Comment from Hotel Management
14-Nov-2016 by The Hotel Manager, Hotel Management
Dear Guest, Thank you that you took the time to write your feedback. We are glad to know that you enjoyed your stay with us . We think that there is always room for improvement and our guests' feedback helps us to identify the areas that need more attention to detail. We look forward to welcoming you again soon! Best regards, The Management
4out of 5
Recommended
for Everyone
by A verified traveller from Hertfordshre

Enjoyed Hotel and resort in August

Posted 23-Aug-2016
Three adults one being disabled and two 15 year girls all enjoyed or stay at hotel and resort in August 16
Comment from Hotel Management
14-Nov-2016 by The Hotel Manager, Hotel Management
Dear Guest, We are very glad to know that you enjoyed our Palmanova Palace Hotel and thank you for your kind comments. It was a pleasure to be your host and we are looking forward to welcoming you again soon! Best regards, The Management
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Aug-2016
Excellent. Clean hotel, friendly and helpful staff. Beach within walking distance, other parts of Mallorca accessible with good local transport links. Food very nice. Walls of rooms rather thin so quite noisy at night, however, and lack of sun beds. Would be nice to have a kettle in rooms to make teas and coffees.
Comment from Hotel Management
14-Nov-2016 by The Hotel Manager, Hotel Management
Dear Guest, Thank you for your positive feedback. We are delighted to know that you enjoyed our hotel and services. We look forward to welcoming you again soon! Best regards, The Management
3out of 5
by A verified traveller from Helsinki

ok hotel

Posted 10-Aug-2016
Cons: deserts were too sweet and tasted "fake". Staff wasn't particularlly friendly. Music was on way too loud when we tried to sleep.
Location: 500 m to the beach, lots of little clothing shops near the beach, closest small grocery store and pharmacy about 400 m away.
We stayed 11 nights at this hotel on the 3rd floor. Walls are very thin, we could hear full conversations people next door were having. Music played until 11 pm in the bar, we went to bed at 10 pm and TRIED to sleep. We could also hear cars driving by on the other side of the hotel. Breakfast started at 8 am, we are used to hotels with earlier breakfast. Food was okay, deserts were very disappointing.
Comment from Hotel Management
14-Nov-2016 by The Hotel Manager, Hotel Management
Dear Guest, First of all, we would like to thank you for the time that you took in writing a review about your stay at Palmanova Palace. We are very sorry to hear that our hotel was not up to your expectations. Please, accept our apologies for any inconvenience you might have experienced during your stay. Best regards, The Management