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Sheraton Mahwah Hotel

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In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of Sheraton Mahwah Hotel

Sheraton Mahwah Hotel

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing
1 International Blvd, Route 17 North, Mahwah, NJ, 07495

Explore the area

  • Popular LocationRamapo College of New Jersey4 min drive
  • Popular LocationSuffern Railroad Museum4 min drive
  • Popular LocationLower Hudson Valley Challenger Learning Center6 min drive
  • AirportNewark, NJ (EWR-Liberty Intl.)43 min drive

Choose dates to view prices

About this area

Mahwah

Located in Mahwah, Sheraton Mahwah Hotel is in the suburbs and near a train station. Suffern Railroad Museum and St. Paul's Episcopal Church are local landmarks, and some of the area's activities can be experienced at Campgaw Mountain Ski Area and Spook Rock Golf Course. Spend some time exploring the area's activities, including downhill skiing.

What's nearby

  • Ramapo College of New Jersey - 4 min drive
  • Suffern Railroad Museum - 4 min drive
  • Lower Hudson Valley Challenger Learning Center - 6 min drive
  • Ramapo Valley County Reservation - 7 min drive
  • Campgaw Mountain Ski Area - 11 min drive

Getting around

  • Mahwah Station - 4 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 43 min drive

Restaurants

  • Fountainview Restaurant — 1 min walk
  • Atrium Lounge — 1 min walk
  • The River Palm Terrace - 16 min walk
  • Imperial Dynasty - 4 min drive
  • Nonna's Pizza & Ristorante - 4 min drive

About this property

Sheraton Mahwah Hotel

Suburban hotel with free area shuttle and restaurant
This smoke-free hotel features a restaurant, an indoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business centre and conference space. All rooms are soundproofed and offer free WiFi and free weekday newspapers. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find coffee makers and free bottled water. Housekeeping is available once per stay.
Sheraton Mahwah Hotel offers 225 forms of accommodation with laptop-compatible safes and complimentary bottles of water. 37-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

This Mahwah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 5 mi
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 18.95 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Helicopter/aeroplane tours
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (28725 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 30.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 18.95 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Mahwah
Hotel Sheraton Mahwah
Mahwah Hotel
Mahwah Hotel Sheraton
Mahwah Sheraton
Mahwah Sheraton Hotel
Sheraton Hotel Mahwah
Sheraton Mahwah
Sheraton Mahwah Hotel
Sheraton Mahwah Hotel Hotel
Sheraton Mahwah Hotel Mahwah
Sheraton Mahwah Hotel Hotel Mahwah

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 502 out of 986 reviews
5 - Excellent 51%
Rating 4 - Good. 279 out of 986 reviews
4 - Good 28%
Rating 3 - Okay. 102 out of 986 reviews
3 - Okay 10%
Rating 2 - Poor. 50 out of 986 reviews
2 - Poor 5%
Rating 1 - Terrible. 53 out of 986 reviews
1 - Terrible 5%

4.4/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

1/5 Terrible

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For the price of my stay, it was not worth half of what I paid. The front desk was very pleasant but my room was outdated. The smell was musky, the toilet wouldn't flush, the phones were old and yellow and the pillows were horrible and flat. I would never stay there again !
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to a ton of restaurants, beautiful grounds and excellent staff
Stayed 1 night in Sep 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Well, the concierge seemed not to have all the information in the their system or just weren’t very organized. I paid for breakfast for 2 at the time of booking & they didn’t even see that. I didn’t even know that my breakfast for 2 was only for what the breakfast of the day was, so I didn’t have a choice. Also, it would’ve been great knowing that the hotel was having it rented it out for a car show event because I couldn’t make use of the pool of which was very dirty anyway. But it would’ve been nice to know ahead of time before I booked.
Stayed 1 night in Sep 2021

2/5 Poor

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
22 floors
Stayed 1 night in Aug 2021

1/5 Terrible

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
For the price per night for this hotel the rug in the room was filthy. If you walk barefoot and go to shower you will have black feet prints. I’ve never experienced this at a hotel! Fire alarm with off at 3am and there is not fire safety protocol in place for such a huge hotel totally disappointing. Fire alarms with announcements are not loud and we only heard because our toddler grand baby woke us up at that time for milk. Totally made our planned visit to legoland a bust as my daughter could not sleep from her anxiety exacerbated with the disorganization and stress From this day. With covid and such a huge hotel there was no staff to address guests standing outside in pajamas or structure to go back into the hotel. Luckily a fellow guest signaled us to the service elevator in the back since she saw us with a toddler, as there was a elevator out of service and only two working. Hotel is beautiful along with its surroundings. Restaurant and bar has friendly staff. Definitely need to work on the upkeep as my daughter put a wash cloth over the shower curtain and had black stains from the hooks or rail when I removed. Definable need to invest in upkeep and fire safetly instead of the huge quiet time signs!
Stayed 2 nights in Aug 2021