Location of the property is good. Very close to all. Washroom smells. The toilet location is so weird. When you sit your legs does not touch the floor. You feel like comet going to break and fall down. I travel a lot but I never seen one. I should have taken a picture. Made a mistake. The bed covers are not clean. It was itchy all over the body. Floor is dirty and the carpet inside the room. In front of the elevator there was 5 beds were lying down. Not able to access our floor.
Comment from Hotel Management
21 Nov 2019 by Saravanan K, Hotel Management
Greetings from Cosmopolitan Hotels, Madurai!!!
Thanks for sharing your feedback.
Kindly accept our sincere apologies for the inconvenience you have experienced.
We are taking necessary corrective measures to ensure that instances of similar nature do not get repeated with any other guest.
Once again, please accept our sincere apologies, we would like to regain your trust and we hope you will allow us an opportunity to host you best