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Iberostar Las Letras Gran Via

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
View from room

Overview of Iberostar Las Letras Gran Via

VIP Access
UNESCO Sustainable Travel Pledge

Iberostar Las Letras Gran Via

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Gran Via 11, Madrid, Madrid, 28013

Explore the area

  • Popular LocationPuerta del Sol7 min walk
  • Popular LocationPlaza de Cibeles8 min walk
  • Popular LocationPlaza Mayor12 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)23 min drive

Choose dates to view prices

About this area

Madrid

Near a metro station, Iberostar Las Letras Gran Via is in Madrid Centro, a neighbourhood in Madrid with great shopping. Royal Palace of Madrid and Paseo del Prado are notable landmarks, and travellers looking to shop may want to visit Gran Via Street and Principe Pio. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or Las Ventas.
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Map

What's nearby

  • Puerta del Sol - 7 min walk
  • Paseo del Prado - 7 min walk
  • Plaza de Cibeles - 8 min walk
  • Thyssen-Bornemisza National Museum - 8 min walk
  • Plaza Mayor - 12 min walk

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 13 min walk
  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 23 min drive

Restaurants

  • Restaurante de Sichuan - 2 min walk
  • Sidrería El Tigre - 2 min walk
  • El Tigre - 2 min walk
  • El Pezcador - 3 min walk
  • Vips - 3 min walk

About this property

Iberostar Las Letras Gran Via

Eco-friendly Madrid hotel in Madrid Centro, walk to Gran Via Street
A full-service spa, 3 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and a seasonal outdoor pool. All 109 soundproofed rooms feature free WiFi and minibars. Guests will also find TVs, premium bedding and rainfall showerheads.
Iberostar Las Letras Gran Via offers 109 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. This Madrid hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Off-site parking available (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 20 for adults and EUR 20 for children
  • 1 coffee shop/cafe
  • 3 bars/lounges

Things to do

  • Fitness centre
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Restaurants on site

  • Gran Clavel

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • TV

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar

More

  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

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Madrid
Madrid
Madrid Centro
Madrid Centro
Guest rating 4.5+
Guest rating 4.5+
Air conditioned
Air conditioned
4 star
4 star
Hotel
Hotel
Business-friendly
Business-friendly
Pet-friendly
Pet-friendly

Policies

Check-in

Check-in from 03:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per accommodation, per night
1 per room (up to 44 lbs/20 kg)
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
  • Nearby parking fee: EUR 26 per day
  • Pet fee: EUR 30 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

De Las Letras
De Las Letras Madrid
Hotel De Las Letras
Hotel De Las Letras Madrid
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Hotel
Iberostar Las Letras Gran Via
Iberostar Las Letras
De Las Letras Hotel
Iberostar Las Letras Gran Via Hotel
Iberostar Las Letras Gran Via Madrid
Iberostar Las Letras Gran Via Hotel Madrid

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 639 out of 968 reviews
5 - Excellent 66%
Rating 4 - Good. 262 out of 968 reviews
4 - Good 27%
Rating 3 - Okay. 43 out of 968 reviews
3 - Okay 4%
Rating 2 - Poor. 15 out of 968 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 968 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great location. View from hotel is beautiful. Hotel staff super helpful and attentive. Special thanks to Anthony, Alex, Ursula and Ana.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación y servicio
Stayed 5 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service
Access staircase to elevator, no ramp. Bathtub was too high, difficult and hazardous to get in and out; bathtub floor was slippery, we had to place a towel inside to avoid slipping; no bars to hold on. Opinion: replace tubs with ground-level shower stalls with bars, much safer an easier to clean. Door stops placed inconveniently; there was one placed in front of toilet and one in front of closet, you had to approach very carefully to avoid banging your toes. Staff: Excellent and always attentive to needs of the hotel’s guests.
Stayed 8 nights in Apr 2022