Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
57% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Rapport Qualité / Prix = Inexistant

Posted 22-Nov-2016
Pros: Le personnel, à l'écoute et agréable
Cons: Miroir grossissant, plateau de courtoisie, literie
Eau froide le soir Luminaire de toilette tenant sur un fil suspendu Rideau troué Peu de luminosité dans la salle de bain
4out of 5
by A verified traveller from Norfolk, UK

Somewhat mixed

Posted 20-Oct-2016
Pros: La Tour Rose has the potential to be a really top small hotel, and in some ways it’s already there - the large rooms, the position in the Rue du Boeuf, the interesting old building, the designer furnishings, the helpful staff, the prices.
Cons: In other ways it has some work to do. The front desk is not manned after 11.30. We arrived in mid-October 2016 to find that not only the restaurant, but also the bar, was closed for alleged future refurbishment. As a result there was also no room service. We were not warned of any of this in advance and there was no mention of it on the hotel website. One new front desk employee had clearly had no training and knew nothing about the hotel. She actually switched off the lift at 11.30 one evening just as we were arriving back from dinner; it was fortunate that she was still there, as my wife is disabled and could not possibly have climbed the stairs to the top floor. The toilet in our room had limited flushing potential, and at one point a plumber had to be called. The worst aspect, and the one most easily addressed, was probably the maid/cleaning service; we stayed for six nights, and the sheets on the bed were changed no more than once (and we’re not sure about that once); I had to ask three times to get a new box of tissues; daily cleaning was pretty perfunctory; some spilt talc on the bathroom worktop was there for two days; the maid left the bathroom window open wide one day so that the room became rather cold by the time we found out in the evening.
Location: About 40 restaurants and bouchons with 5 minutes' walk. Interesting old buildings. Nearby museum.
3out of 5
by A verified traveller from 東京

旧市街のホテル。深夜の帰り道も安心。

Posted 22-Sep-2016
Pros: 部屋が広い。
Cons: 照明が暗い。浴室のバスタブを区切る仕切りの幅が狭いので、もう少し幅を広くするとシャワーを使いやすいかもしれない。
Location: 旧市街の散策に便利。レストランやカフェがすぐ近くにある店も便利だった。
カフェやレストランの多い道のすぐそばなので、深夜の帰り道も安心できた。その分、夜は窓を閉めていても通りの声が聞こえるので(そして朝は朝で通学中の子どもの声や、トラックの音が響く)、静かな環境を求める方にはお勧めしない。駅からホテルまでの大部分が石畳なので、トランクを引っ張っていくのは少し大変だった。部屋は広く、トイレと浴室が別だった。WiFiも使えた。深夜はフロントが閉まるので、宿泊客専用のドアから入る。周囲にも小さなスーパーがあったが、中心街に出た時に大きなスーパーに立ち寄った方が選べるかも。
2out of 5
by A verified traveller from melmac

like staying at Disney's haunted mansion

Posted 14-Sep-2016
veeeery old hotel, barely renovated. Shower was broken, no wifi signal in room, allergy prone, creepy old pics of people staring at you. No housekeeping we had to ask n the receptionist took care of it. No way a 4 star hotel. Pros: location with lots of restaurants around , has CNBC n Bloomberg. The staff was super nice to us. But I wouldn't stay here again.
5out of 5
by MR from Armagh, Northern Ireland

Posted 06-Jul-2016 on Hotels
Beautiful old style hotel room no distance from great restaurants and bars in the Old Town of Lyon.
3out of 5
by claudine

This traveller left a rating score only Posted 13-Feb-2016 on Hotels
4out of 5
by Jerome

This traveller left a rating score only Posted 18-Jan-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Dec-2015 on Hotels
4out of 5
by FREDERIC from Chalon sur Saône

avis mitigé

Posted 30-Nov-2015 on Hotels
L'accueil était sympas, le cadre est historique mais la chambre n'a pas été faite pendant notre séjour! Pour ce niveau d’hôtel c'est inadmissible!
5out of 5
by Tomas

This traveller left a rating score only Posted 28-Nov-2015 on Hotels