Ratings based on 92 Verified Reviews

3.5 out of 5
57% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from Genève

Posted 16-Dec-2016
Bonjour, étant venu dans cet hôtel 6 ans auparavant je me suis dit pourquoi pas y revenir a l'occasion de la fête des lumières le soucis c'est que depuis toutes ces années rien n'a été rafraîchit et tout se délabre . La sensation ressentie dans la chambre je me suis dit : Ça fait vieux ça sent mauvais cette tapisserie ! J'ai l'impression d'être chez une arrière grand mère . Donc tout est dit ! Fuyez
5out of 5
Recommended
for Everyone
by A verified traveller from Ohio

Beautiful hotel in a beautiful city.

Posted 16-Dec-2016
Pros: The stone tower, La Tour Rose, through which you could climb to your room via a spiral staircase.
Cons: we were happy with the hotel in all respects.
Location: It's in the heart of Vieux Lyon (Old Lyon). There are cobblestone streets around the hotel, a traboulle nearby, and many shops and restaurants.
We wanted to stay in Vieux Lyon for the Festival of Lights 2016. Vieux Lyon had several of the exhibits plus it is a World heritage Site. This hotel was perfectly situated, just 100 feet from the Metro Station and Place St. Jean . The hotel was clean, friendly and nicely decorated.
Comment from Hotel Management
18-Dec-2016 by La tour Rose Lyon , Hotel Management
Thank you so much for your post . We have really appreciated people like you. Our Hotel is different like other and you have liked that, even if sometimes it was not so perfect ! We hope your comeback in OHIO has been cool because your house was under the snow ! :) La tour Rose thank you again, Best regard, Anna-Sophia
2out of 5
by A verified traveller

Rapport Qualité / Prix = Inexistant

Posted 22-Nov-2016
Pros: Le personnel, à l'écoute et agréable
Cons: Miroir grossissant, plateau de courtoisie, literie
Eau froide le soir Luminaire de toilette tenant sur un fil suspendu Rideau troué Peu de luminosité dans la salle de bain
4out of 5
Recommended
for Couples
by A verified traveller from Norfolk, UK

Somewhat mixed

Posted 20-Oct-2016
Pros: La Tour Rose has the potential to be a really top small hotel, and in some ways it’s already there - the large rooms, the position in the Rue du Boeuf, the interesting old building, the designer furnishings, the helpful staff, the prices.
Cons: In other ways it has some work to do. The front desk is not manned after 11.30. We arrived in mid-October 2016 to find that not only the restaurant, but also the bar, was closed for alleged future refurbishment. As a result there was also no room service. We were not warned of any of this in advance and there was no mention of it on the hotel website. One new front desk employee had clearly had no training and knew nothing about the hotel. She actually switched off the lift at 11.30 one evening just as we were arriving back from dinner; it was fortunate that she was still there, as my wife is disabled and could not possibly have climbed the stairs to the top floor. The toilet in our room had limited flushing potential, and at one point a plumber had to be called. The worst aspect, and the one most easily addressed, was probably the maid/cleaning service; we stayed for six nights, and the sheets on the bed were changed no more than once (and we’re not sure about that once); I had to ask three times to get a new box of tissues; daily cleaning was pretty perfunctory; some spilt talc on the bathroom worktop was there for two days; the maid left the bathroom window open wide one day so that the room became rather cold by the time we found out in the evening.
Location: About 40 restaurants and bouchons with 5 minutes' walk. Interesting old buildings. Nearby museum.
4out of 5
by A verified traveller

Fantastisk beliggenhed i Vieux Lyon.

Posted 29-Sep-2016 on Hotels
Hotellet har en fantastisk beliggenhed lige midt i det historiske kvarter Vieux Lyon. Herfra kan man tage Funiculare op til den gamle romerske by incl. to amfiteatre. Lige udenfor hotellet ligger et par hundrede spisesteder og en masse spændende forretninger. Hertil museer og teatre og et hyggeligt bryghus. Man behøver faktisk ikke at tage ud af bydelen for at nyde Lyons lyksaligheder. Det var lidt besværligt at komme hen til hotellet med bilen, men vi fik så en kode for at kunne køre dertil af det flinke personale. Eneste problem var elendigt wi-fi.
3out of 5
Recommended
for Everyone
by A verified traveller from 東京

旧市街のホテル。深夜の帰り道も安心。

Posted 22-Sep-2016
Pros: 部屋が広い。
Cons: 照明が暗い。浴室のバスタブを区切る仕切りの幅が狭いので、もう少し幅を広くするとシャワーを使いやすいかもしれない。
Location: 旧市街の散策に便利。レストランやカフェがすぐ近くにある店も便利だった。
カフェやレストランの多い道のすぐそばなので、深夜の帰り道も安心できた。その分、夜は窓を閉めていても通りの声が聞こえるので(そして朝は朝で通学中の子どもの声や、トラックの音が響く)、静かな環境を求める方にはお勧めしない。駅からホテルまでの大部分が石畳なので、トランクを引っ張っていくのは少し大変だった。部屋は広く、トイレと浴室が別だった。WiFiも使えた。深夜はフロントが閉まるので、宿泊客専用のドアから入る。周囲にも小さなスーパーがあったが、中心街に出た時に大きなスーパーに立ち寄った方が選べるかも。
2out of 5
by A verified traveller from melmac

like staying at Disney's haunted mansion

Posted 14-Sep-2016
veeeery old hotel, barely renovated. Shower was broken, no wifi signal in room, allergy prone, creepy old pics of people staring at you. No housekeeping we had to ask n the receptionist took care of it. No way a 4 star hotel. Pros: location with lots of restaurants around , has CNBC n Bloomberg. The staff was super nice to us. But I wouldn't stay here again.
5out of 5
by MR from Armagh, Northern Ireland

Posted 06-Jul-2016 on Hotels
Beautiful old style hotel room no distance from great restaurants and bars in the Old Town of Lyon.
3out of 5
by claudine

This traveller left a rating score only Posted 13-Feb-2016 on Hotels
4out of 5
by Jerome

This traveller left a rating score only Posted 18-Jan-2016 on Hotels