Great location to everything
Location of this hotel is great. Chinatown, leister square, convent garden, soho, regent street .....shopping, eating and theatre.
Rooms were good, alittle small but that is to expected in London. had all the amenities, coffee, tea, iron but the best thing was a complimentary phone to use. No cost for calls and data. Gym was good, they had a spa but I didn't use them.
Staff were great, we stayed twice in one week and everyone knew us and did everything to make our stay comfortable.
Food and beverage is no existant. Had a little Japanese restaurant but the air con didn't work and breakfast was expensive. They had a lounge downstairs but didn't open until 5 pm.
Ask for rooms to the back, street noise is pretty bad.