Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from West London

totally fantastic

Posted 09-May-2016
Pros: rooms
Cons: website info , your parking arrangements is not right
Location: parking
1st class services and smiles all around ! apart from your hotel not being correct in relations
4out of 5
by A verified traveller

Perfekt beliggenhet

Posted 19-Apr-2016
Pros: Beliggenhet, personale, rent, komfort
Perfekt beliggenhet, hjelpsomt personale, noe støy fra veien på kveldstid.
4out of 5
by A verified traveller from Cheshire

Close to theatres & Soho

Posted 28-Mar-2016
Overnight visit to London to see Les Misarable this hotel is so close
1out of 5
by A verified traveller

Terrible

Posted 05-Mar-2016
Not a nice experience ,could do a lot better,staff and management very unhelpful .
4out of 5
by Tania from Belfast

Posted 22-Feb-2016 on Hotels
This was booked and prepaid upfront for a business trip for a work colleague, but on check in there was a problem as the cardholder who booked the room was not present with the original card. The hotel wouldn't take a different card for charges and would only refund on to the original card and it had to be paid again by the guest on arrival. This was very inconvenient.
5out of 5
by Katherine from Paris

Brilliant stay

Posted 17-Feb-2016 on Hotels
For business with my other half. Very helpful and friendly staff and great value for money. Great location easy for transport and walking distance to soho, Leicester Square, Piccadilly and Mayfair.
4out of 5
by ALAN from Stockton

Will go back

Posted 03-Feb-2016 on Hotels
Somewhere there is loud music till late in night. May prevent some sleep. Only thing wrong. V nice rooms.
4out of 5
by Wai Chung Chris from 香港

就腳到不行

Posted 21-Jan-2016 on Hotels
在hotels.com訂房時,酒店不是現時顯示的名稱,所以按地址尋找時,頗感徬徨。這情況在Hotels.com已不是首次。我就親身體驗過兩次。 這次我是入住當天訂房的,入住登記時問前台情況何故如此,前台職員說酒店於一個月之前易手。這責任就該是Hotels.com的問題了。為何不跟進酒店易名之事呢? 酒店因為剛易手,也就是重新裝修過了。因此房間內部均十分整潔,入住的感覺也特別舒適。 唯一缺點就是浴室的花灑,水力不足,在嚴寒的天氣下,洗澡時不算特別痛快,惟仍可接受。 酒店位處華埠邊緣,又是著名的蘇豪區,劇院皆近在咫尺,去倫敦看舞台演出的朋友,值得留意這間酒店,因我們預訂時碰上它特價,那價錢特別吸引,在同區裡無可能用這價碼租到如此舒適並且有水準的酒店。 酒店旁邊有間巴西餐廳,憑當日舞台劇的戲票就可享有八折。從酒店走過對面馬路,就是全倫敦華埠最「著名」的旺記,非常就腳。
5out of 5
by Mark

This traveller left a rating score only Posted 20-Jan-2016 on Hotels
4out of 5
by Amanda

This traveller left a rating score only Posted 12-Jan-2016 on Hotels