Long walk to room bad service
We had to walk nearly 2 football fields to reach our room from the main lobby eventhough when our room was assigned at check in we were told when we asked that it wasn't a long walk. Nobody offered to help with our luggage! Room was clearly old and run down. When we went to the hotel restaurant for dinner, we were greeted by an extremely rude hostess. We waited an hour to be served. We left dusgusted.
Comment from Hotel Management
13-Feb-2017 by Customer Care, Hotel Management
We appreciate you writing your review. We apologize you were disappointed with the condition of your room and the distance to reception. We are also sorry to hear you were dissatisfied with your experience at the restaurant. Thank you for your feedback and we hope for another opportunity to exceed your expectations.