Ratings based on 634 Verified Reviews

4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 20-Sep-2018
Friendly and helpful staff, lots to do nearby. Would stay again.
5 out of 5
by a verified traveller

Posted 08-Sep-2018
Very nice staff and helpfull. Clean and comfortable.
5 out of 5
Recommended
for Everyone
by a verified traveller from Northampton

Super Hotel

Posted 22-Aug-2018
Super little boutique hotel very close to Aldgate tube station. Lots of bars and cafes in the area and easy to get into central London room clean and comfortable staff very helpful
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 15-Jul-2018
Beautiful, comfy room with great complimentary snacks
5 out of 5
by a verified traveller from Dallas, TX

Posted 08-Jul-2018
The room was a nice size, comfortable and very tasteful. The best part was that it was quiet--we didn't hear the noise from other rooms, the hallway or the street, even though we had a nice corner room. I'd definitely stay there again.
4 out of 5
by a verified traveller

Nice boutique hotel

Posted 26-May-2018 on Hotels
This hotel is in a new part of London for us. Front desk staff were consistently really friendly and helpful. The room was charming with brick wall and four poster bed just as described on their website. The bathroom was very modern and clean but although there were shelves there was nothing near the basin to put stuff down. The rain drop shower is open and so water gets on the floor. Very convenient to two tube stations. - Aldgate and Tower. Lots of restauranrs, bars and cafes in the street . Hotel had nice restaurant for buffet breakfast and food throughout the day. Very easy walk to the Tower of London. Very happy with our stay here and would recommend.
5 out of 5
Recommended
for Everyone
by a verified traveller from Las Vegas

Larger rooms than I expected.

Posted 15-Apr-2018
Great little hotel. Complimentary water and coffee in t(e rooms. The Indian restaurant on the side street next to the hotel is great!
5 out of 5
Recommended
for Couples
by a verified traveller

A very special place for a very special night

Posted 09-Apr-2018
Pros: The whole hotel has a charm to it
Cons: nothing honestly
Location: very centric, 2 minutes walk from the tube.
From beginning to end my anniversary night was special. The room was so romantic and cosy, the staff did all they cold to ensure we had a great stay. Surely recommend and will come back!
5 out of 5
by a verified traveller

Great trip

Posted 07-Apr-2018 on Hotels
Lovely hotel, great staff, will be going back.
5 out of 5
by a verified traveller

So close to being perfect!

Posted 05-Apr-2018 on Hotels
The Hotel Indigo Tower Hill was a perfect place to stay whilst visiting London. From here we were able to walk to many of the tourist attractions we had booked such as a Jack the Ripper tour and the view from the Shard - other places of interest are a short tube ride away. The hotel was lovely and the rooms were decorated beautifully; not like your standard hotel room - we had a lovely four poster bed and his & hers sinks in the bathroom - they offer complimentary snacks and drinks in the minibar and slippers and a dressing gown are provided in your room. The room itself was a nice size and also nice and quiet which is very important as my partner is a very light sleeper; we couldn't hear traffic or neighbours at all! Service was great - the reception team upgraded our room to a king suite on arrival and they helped me when I realised my shard tickets needed printing (they don't take e-tickets) - they happily printed these off for me at reception which saved me a trip around London looking for somewhere to print! The one and only negative I have for my stay is that we were told on arrival that a deposit would be held on my card for any extras we use whilst at the hotel - I was told this would be released on departure and it is just a precaution - which is fine, however the £50 which the hotel held has still not been released back into my account and it has been a week since our stay - this will soon become quite an inconvenience if it is not released soon.