Ratings based on 1,570 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller from Birmingham

Very small rooms

Posted 02-May-2016
Staff nice and friendly, rooms clean ish although would expect that for that amount of money you would get at least working kettle instead holding it down till water boils. Down side room extremely small ( I had to sit on the bed when my boyfriend wanted to get dress and the other way round I've to say we both slim/average build so I would definitely never recommended the hotel for anyone on the big side) and you could get to bed only from 1 side which is not the best. If you looking for a place just to sleep its ok very close to Euston train station close to tube
4 out of 5
by A verified traveller

Nice and fair hotel, excellent location

Posted 01-May-2016
Pros: For a hotel in central london, it was actually nice and had a friendly staff, i would say very good in terms of fair price-quality relation.
Cons: The wifi sometimes does not work on smartphones, and i guess that is really easy to improve.
Location: Excellent location!!
The hotel is quite simple, but very nice. It has an excellent location, really close to the underground and train station. For a work trip, it has everything you need. Good transportation as soon as you get out of the hotel, cafes and bars nearby, and a comfortable cozy room.
2 out of 5
by A verified traveller

Posted 30-Apr-2016
Very small rooms, noisy, need to unlock 4 different doors to get to room
3 out of 5
by A verified traveller from uk

Great location but patronising staff

Posted 27-Apr-2016
Pros: Superb location.
Cons: Room layouts were badly thought out and staff were patronising and unhelpful.
Great location. The first room we were given was very small, dated and extremely hot. We completed an Expedia survey that was sent to us the morning after our first night stating the above. Next thing we know we had a phone call from reception offering us a different room, we appreciated and accepted the offer. However when we went down to accept our new room the staff were far from helpful or understanding, we were quizzed about why we had given a bad review even though we had only answered the questions we asked factually. Then every time we went past reception we were pestered to change our review making us feel incredibly uncomfortable. This left me dreading leaving or entering the hotel. Therefore, as requested, I will change my review: The new room although much better and perfectly fine, wasn't anything special and the hotel staff were unsympathetic, defensive and overbearing.
3 out of 5
by A verified traveller

Sehr zentral gelegen.

Posted 24-Apr-2016
Zimmer sind leider sehr hellhörig, so dass man vo den Nachbarn alles mitbekommt.
4 out of 5
by A verified traveller from TOKYO

☆駅近のコンパクトホテル

Posted 21-Apr-2016
Pros: 交通の便の良さ、近隣の静かさ
ユーストンスクエアー駅真上のような近さ、ユーストン駅・ウォーレンストリート駅にも5分強と、とても便利な立地です。 コンパクトで清潔感のあるホテルでシングル・ツインには最適でしょう。 全体の広さがもう少しほしかった事と、近くに飲食があまり無いこと以外は、ベストです。
3 out of 5
by A verified traveller

Convenient location and not too expensive.

Posted 21-Apr-2016
Pros: Location and breakfast.
Location: North central London. Tube stops very close by.
This hotel is very close to Euston station and it is just across the road from University College Hospital. It is therefore very convenient if you are attending a conference or meeting at UCL or somewhere like that. It was cheaper than any of the other hotels nearby I could find on Expedia. The room was adequate. There is free wifi but actually in my room I found I could also connect to the university eduroam wifi signal which presumably extended from UCH across the road. For some reason I could hear music in the bathroom during the day and early evening, which seemed to be coming through from somewhere next door - this was room 101. However, by closing the bathroom door the music was not really noticeable. The staff were helpful. The full English breakfast was very impressive! It cost £7.50 and was a large portion size which arrived prepared on a big oval plate - one of the more substantial cooked breakfasts I have had in recent years.
3 out of 5
by A verified traveller

Posted 20-Apr-2016
Initially someone in my room so up and down for a change of room Small and narrow twin beds Ordinary breakfast Ok but not great
4 out of 5
by A verified traveller

Nice hotel close to Euston station

Posted 10-Apr-2016
Pros: Clean, comfortable bed, helpful friendly staff and hotel easy walking distance to Euston station.
Staff friendly, helpful and hotel room clean and comfortable. Met our needs for an overnight stay in central London.
Comment from Hotel Management
15-Apr-2016 by Guest Relations Manager, Hotel Management
Dear Sandra, Thank you for the great review. We are glad you enjoyed your stay with us and found our rooms to be clean and comfortable. Our team is always happy to help and we look forward to welcoming you back soon! Please contact us when you wish to book again so we can arrange a complimentary upgrade for you (subject to availability). Warmest regards, Guest Services.
Comment from Hotel Management
15-Apr-2016 by Guest Relations Manager, Hotel Management
Dear Sandra, Thank you for the great review. We are glad you enjoyed your stay with us and found our rooms to be clean and comfortable. Our team is always happy to help and we look forward to welcoming you back soon! Please contact us when you wish to book again so we can arrange a complimentary upgrade for you (subject to availability). Warmest regards, Guest Services.
Comment from Hotel Management
15-Apr-2016 by Guest Relations Manager, Hotel Management
Dear Sandra, Thank you for the great review. We are glad you enjoyed your stay with us and found our rooms to be clean and comfortable. Our team is always happy to help and we look forward to welcoming you back soon! Please contact us when you wish to book again so we can arrange a complimentary upgrade for you (subject to availability). Warmest regards, Guest Services.
Comment from Hotel Management
15-Apr-2016 by Guest Relations Manager, Hotel Management
Dear Sandra, Thank you for the great review. We are glad you enjoyed your stay with us and found our rooms to be clean and comfortable. Our team is always happy to help and we look forward to welcoming you back soon! Please contact us when you wish to book again so we can arrange a complimentary upgrade for you (subject to availability). Warmest regards, Guest Services.
Comment from Hotel Management
15-Apr-2016 by Guest Relations Manager, Hotel Management
Dear Sandra, Thank you for the great review. We are glad you enjoyed your stay with us and found our rooms to be clean and comfortable. Our team is always happy to help and we look forward to welcoming you back soon! Please contact us when you wish to book again so we can arrange a complimentary upgrade for you (subject to availability). Warmest regards, Guest Services.
3 out of 5
by A verified traveller from Missouri

Nice small hotel with great Tube connections

Posted 05-Apr-2016
Pros: Location, "upscale budget" feel.
Location: Easy (5 minute) walking distance to several tube lines.
Euston Square is a nice small hotel with well-appointed rooms for the price class. Friendly staff, nice lobby, reliable wireless service. All good.
Comment from Hotel Management
15-Apr-2016 by Guest Relations Manager, Hotel Management
Dear Bob, Thank you for your kind remarks. It’s wonderful you enjoyed your stay with us and found our rooms to be good value for money. Thank you for highlighting that the hotel’s location is convenient and allows easy access to most of London’s key tourist attractions and business areas. We’re very fortunate to be only walking distance from Euston station and Kings Cross International. It’s so easy to get everywhere you need from the hotel! Our team is always happy to help and we look forward to welcoming you back soon! Warmest regards, Guest Services.