Dear Hilary,Thank you for sharing your thoughts about your recent stay with us at Euston Square Hotel. We're delighted to read about your positive interactions with our staff and that you found our entrance area pleasing.Your remarks regarding our rooms' size and breakfast have been heard. It is important for us to understand our guests' experiences so we can strive to provide better services. We're sorry to hear that you found the room small and the breakfast options limited. Concerning the issue with the water temperature in the shower, we extend our sincerest apologies. We aim to provide a seamless experience for all our guests, and clearly, we missed the mark in this case.We appreciate your feedback as it helps us to understand where we can make improvements to our services. We hope to have the opportunity to welcome you back in the future when we can show you our commitment to providing a comfortable and satisfying experience.Best regards,The Guest Experience Team

Dear Awfa,We acknowledge your comment regarding the size of our rooms. At Hotel Euston Square, we strive to provide a range of room options to accommodate various guest preferences and requirements. While some of our guests prefer the cosiness and intimate appeal of our smaller rooms, we understand that others may require more space. Your feedback is valuable and we appreciate your perspective. It helps us understand our guests' preferences better and assists us in our continuous efforts to enhance our service.Best regards,The Guest Experience Team

Dear Abel,We're delighted to learn of your satisfaction regarding the service provided during your stay at Hotel Euston Square. Our team strives for excellence and your words are an encouragement to us.Regarding your feedback about the room size, our hotel features different room types to cater to varying preferences. On your next visit, it would be our pleasure to assist you in choosing a room that perfectly fits your needs.We look forward to welcoming you back in the near future.Best regards,The Guest Experience Team

Dear Ruggero,Your feedback is extremely important to us, and we are genuinely sorry to hear about the inconveniences you encountered during your stay. We are committed to providing our guests with the best possible service, and it's disheartening to learn that we fell short on this occasion.Our team is comprised of dedicated professionals who strive to create a warm and welcoming environment for our guests. It's unfortunate that you did not experience this, particularly from our night receptionist. We will certainly take your comments into account as we work to improve.We also regret the issues you encountered with the hot water and luggage storage, as well as the room allocated to you. These matters will definitely be looked into.Despite these issues, it's heartening to know that you appreciated our hotel amenities and the work of our cleaners. We believe in the potential of Hotel Euston Square and are committed to making each guest's stay as comfortable and enjoyable as possible.We hope that you will consider staying with us again, so we can demonstrate our commitment to providing excellent service and accommodations.Best regards,The Guest Experience Team

Dear Niall,Your comments regarding your recent visit to Euston Square Hotel are greatly valued. We're delighted to hear that you found our location convenient, with easy access to both Euston and St Pancras stations.Apologies for any inconvenience you experienced with the shower. Your feedback is instrumental in helping us enhance our guest experience. We're also glad to hear that our reception staff were able to make your stay more comfortable by offering an early check-in.Once again, thanks for sharing your experiences, and we hope your next visit will be even more enjoyable.Best regards,The Guest Experience Team

Dear Mark, We regret to hear about your recent experience at our hotel. It is our intention to provide a peaceful and comfortable stay for all our guests, and we apologise if this was not met during your visit.Your feedback regarding the issue with the fire door is invaluable. While we cannot directly address the situation, we want to assure you that creating an environment conducive to rest is a priority for us. We understand the importance of a good night's sleep and apologise for any inconvenience caused. We hope that despite this setback, you will give us another opportunity to serve you better in the future and provide the quality experience that we strive for.Best regards,The Guest Experience Team

Dear Scott,It is disheartening to learn that your recent stay with us did not meet your expectations. Your remarks about the lengthy check-in process and the noise emanating from the air conditioning unit in your room have been duly noted. In a similar vein, we acknowledge your observations about the television and the quality of service you received in our restaurant.Our mission is to provide a comfortable, enjoyable experience for all our guests. We deeply regret if you felt our staff did not express this adequately. Your feedback is essential as it helps us to understand where we can make improvements.We hope that you will consider giving us another opportunity to serve you better in the future. We believe that every experience at our hotel should be memorable for the right reasons.Best regards,The Guest Experience Team

Dear Alyssa,It is a delight to hear that you had a pleasant stay with us. Our team at Euston Square Hotel prides itself on providing excellent service, and we're glad to learn that you found them friendly and helpful. Our location indeed offers the convenience of easy access to various attractions and metro stops, and we're pleased that this added value to your visit.It brings us great joy to know that we could provide an experience that would make you choose us again for your stay. We're looking forward to welcoming you back during your next visit.Best regards,The Guest Experience Team

Dear Hemant,We deeply regret to hear about your experience with the lack of hot water during your stay. We understand the inconvenience that this may have caused and we sincerely apologise. We strive to provide a comfortable and convenient experience for all of our guests and we will take your feedback into account. We hope to welcome you back in the future and provide a more positive experience.Best regards,The Guest Experience Team

Dear Douglas,We're thrilled to hear such positive feedback regarding our staff. We strive to deliver excellent customer service at Euston Square Hotel, and we're glad to learn that our team made such a great impression. We look forward to welcoming you back soon.Best regards,The Guest Experience Team

Dear Tina,We are sorry to hear that your experience at Euston Square Hotel was only fair. We aim to provide an exceptional experience for all of our guests. Your feedback is valuable as it helps us understand where we can make improvements. We would be grateful for the opportunity to serve you better in the future.Best regards,The Guest Experience Team

Dear Ryan Gibson,Thank you for sharing your feedback. We are glad to hear that overall, you had a good experience staying with us. We regret any confusion regarding our laundry services and appreciate your understanding. Your feedback will help us to improve our communication regarding our amenities. We look forward to welcoming you back to Euston Square Hotel in the future.Best regards,The Guest Experience Team

Dear Simon,Thank you for your review. We're delighted to hear that you appreciated our hotel's convenient location near Euston Station. We strive to offer our guests the best possible experience and we're glad to hear that we met your expectations. We look forward to welcoming you back to Euston Square Hotel in the future.Best regards,The Guest Experience Team

Dear Jennifer,We're delighted to hear that you enjoyed your stay at Euston Square Hotel and appreciated our prime location, with its easy access to the tube. We're also pleased that we could accommodate your early check-in request, as we strive to make our guests' stay as comfortable as possible. Thank you for sharing your experience with us. We look forward to welcoming you back on your next visit to London.Best regards,The Guest Experience Team

Dear Tanya,Thank you for your positive review. We're delighted to hear that you appreciated our convenient location and found our staff to be helpful and friendly. We strive to provide our guests with excellent service and your feedback makes all our efforts worthwhile. We look forward to welcoming you back to Euston Square Hotel in the future.Best regards,The Guest Experience Team

Dear Stacey,We appreciate your kind review and are pleased to hear that you had a positive experience at the Euston Square Hotel. It's heartening to know that you found our booking process smooth and our staff friendly. We're glad that you felt comfortable in our reception area and appreciated the cleanliness of our rooms.We note your feedback regarding our drink selection at the bar and will certainly look into this. We also understand your concerns about safety and assure you we take this very seriously. Thank you for your recommendation and we hope to have the pleasure of welcoming you back in the future.Best regards,The Guest Experience Team

Dear Sarah,We're glad to hear you found our location convenient and our staff friendly. However, we regret to hear that certain aspects of your stay did not meet your expectations. We appreciate your feedback regarding the room's decor and the bathroom design. We aim to provide a comfortable and private environment for our guests, and we are sorry that this was not your experience. Your feedback is valuable and will be taken into consideration as we strive to improve our guests' experiences. We hope you'll give us another opportunity to better serve you in the future.Best regards,The Guest Experience Team

Dear Thomas,We deeply regret that your experience at Euston Square Hotel was not up to your expectations. We strive to provide the highest level of service and it seems we fell short during your visit. We greatly value your feedback and will use it as we continually work to enhance our guest experience. We hope you will give us another chance to serve you better in the future.Best Regards,The Guest Experience Team

Dear Phill,It is heartening to read your kind words about our dedicated staff and the excellent quality of breakfast provided at Euston Square Hotel. We strive to offer our guests a memorable experience, and it brings us immense satisfaction to know that we were able to meet your expectations.Your compliment is a wonderful testament to our continued efforts to provide top-notch service. Your feedback will not only inspire our team to keep up the good work but also motivate us to strive for further excellence.We hope to have the opportunity to welcome you back for another delightful stay. Best regards,The Guest Experience Team

Dear Saffron,It brings us immense pleasure to know that you found our staff helpful and your room to your liking. Our team at Euston Square Hotel is dedicated to ensuring that every guest enjoys a comfortable and enjoyable stay.Should you plan another trip in the future, we would be delighted to welcome you back.Best regards,The Guest Experience Team

Dear Jon,We're sorry to hear about the discomfort you experienced during your stay with us. We understand that the layout of the room was not your preference and it affected your comfort. At Euston Square Hotel, we strive to provide a variety of room options to cater to the unique needs and preferences of our guests, and we regret that this particular arrangement did not meet your expectations.We appreciate you sharing your experience and we'll certainly take your feedback into account. Best regards,The Guest Experience Team

Dear Nimsi, Thank you for choosing to stay at Euston Square Hotel. We are delighted to hear that you had a pleasant experience with us. It's always our goal to ensure our guests have a comfortable and enjoyable stay. We look forward to welcoming you back in the future.Best regards,The Guest Experience Team

Dear Kieron,Your positive feedback about our staff is heartening. We are glad to note that they contributed to making your stay enjoyable. We take note of your observations about the space distribution in the bathroom of your room. Your perspective is valuable to us and we appreciate your suggestions for improvement. We are, however, pleased to know that you found the facilities in our restaurant satisfactory.Your comfort and satisfaction are of utmost importance to us and we look forward to serving you better in your future visits.Best regards,The Guest Experience Team

Dear Gary,We are delighted to know that your stay at Euston Square Hotel was excellent. Your positive feedback is certainly encouraging. We strive to provide our guests with memorable experiences through our dedicated service and attention to detail. We are looking forward to hosting you again in the future.Best regards,The Guest Experience Team

Dear Amanda,We are sorry to hear that you were not completely satisfied with your stay at Euston Square Hotel. We hope that you will still consider us for future accommodation needs and would greatly appreciate if you can provide us with more details about your experience so we can make improvements where needed. Your feedback is valuable to us and we would be delighted to learn more about what did not meet your expectations so that we can take the necessary measures to deliver a better experience next time. Thank you for taking the time to share your feedback.Best regards,The Guest Experience Team

Dear Simon,Your feedback is absolutely essential to us and we are grateful that you took the time to share your experience at the Euston Square Hotel.It is delightful to know that you found our location convenient for your needs. However, it is regrettable to hear about the issues you've encountered during your stay. We understand that a seamless check-in process and a quiet room are paramount for a comfortable stay, and we're sorry if these expectations weren't met.While we strive to provide an ideal experience for every guest, your feedback helps us in identifying areas where we could improve. We genuinely value your insights and will work towards enhancing our guest experience.Best regards,The Guest Experience Team

Dear Jayne,Thank you for your visit. We are delighted to hear that you had a positive experience during your stay with us at Euston Square Hotel. We hope to welcome you back soon.Best regards,The Guest Experience Team

Dear Anthony,We're delighted to hear that our hotel's location served you well during your city exploration. It's indeed our pleasure to provide prime accessibility for our guests. Your feedback is highly appreciated. Best regards,The Guest Experience Team

Dear Maria,Your feedback is highly valued. We understand that some aspects of your stay at the Euston Square Hotel did not meet your expectations, particularly in terms of the room size and decor. It's important to us that our guests feel comfortable and satisfied, and we regret that this wasn't entirely the case during your stay. The distinct character of our hotel comes from its historical architecture, which some guests find charming. However, we acknowledge that this might not be to everyone's liking.The issues you've mentioned about the blinds and the noise have been noted. We strive to ensure a peaceful and uninterrupted stay for our guests and it seems we have not fully succeeded on this occasion.Thank you again for sharing your thoughts. We would be grateful for another opportunity to serve you better in the future.Best regards,The Guest Experience Team

Dear Helen,It's heartening to hear that you felt safe and well-served during your stay at Euston Square Hotel. We understand the importance of a central location and we're delighted that our proximity to transport and dining options added to the convenience of your stay.Your positive remarks about our customer service testify to the dedication of our staff to ensure a comfortable experience for our guests. Your satisfaction is our priority.We look forward to welcoming you back for another perfect stay in the future.Best regards,The Guest Experience Team

Dear Joanne,Your feedback regarding your recent stay at Euston Square Hotel is highly appreciated. It's wonderful to know that our location and amenities, particularly the comfortable bed and awesome shower, met your expectations and contributed to a positive experience.We understand that the size of the room may not have fully met your expectations. Our boutique hotel is designed to provide a cosy and intimate atmosphere for our guests. However, we do have a variety of room options and our team would be more than happy to assist you in finding one that suits your needs for your next visit.We're delighted to hear that our lobby and restaurant appealed to you and you felt safe in the surrounding area. It's a pleasure to know that you would recommend us based on your experience.Once again, we thank you for your valuable feedback and we look forward to welcoming you back soon.Best regards,The Guest Experience Team

Dear Douglas,It's wonderful to hear about your pleasant stay and your appreciation for our great location. We're particularly delighted to know that our staff stood out with their friendliness and helpfulness. At Euston Square Hotel, we always strive to provide our guests with a comfortable and enjoyable stay.We look forward to welcoming you back for another memorable experience.Best regards,The Guest Experience Team

Dear Nelson,Thank you for choosing to stay at Euston Square Hotel. We are delighted to hear that you had a pleasant experience with us. It's always our goal to ensure our guests have a comfortable and enjoyable stay. We look forward to welcoming you back in the future.Best regards,The Guest Experience Team

Dear Pamela,It's wonderful to hear that you found our location convenient and appreciated the value we provide. At Euston Square Hotel, we always strive to offer our guests the best possible experience, and your feedback is a testament to those efforts. Your positive review means a lot to us. Do visit us again for another fantastic experience!Best regards,The Guest Experience Team

Dear Angela,Thank you for taking the time to share your feedback with us. We are sorry to hear that you were not completely satisfied with your stay at our hotel. We would like to apologise for any inconvenience you may have experienced due to the noise from the cleaners' room and the tube. We are working to address this issue and make sure that our guests have a quiet and comfortable stay.We appreciate your feedback and will take it into account as we continue to improve our services. We hope that you will give us another chance to welcome you to our hotel in the future.Best regards,The Guest Experience Team

Dear Nisrina,My name is Shaheli, I am the reception supervisor here at Euston Square Hotel. I am sorry to hear that you were not satisfied with your stay on this. It is always our goal to ensure that all our guests enjoy their experience with us. I will forward this to the relevant departments and will get back to you soon as passible. If you have any questions please let us know.Regardsshaheli

Dear Nisrina, We thank you for your other review, dated 24th December, and we have contacted you directly, as stated in our response to that review.Best regards,The Guest Experience Team

Dear Thomas,We are glad to hear that you enjoyed your stay at the Euston Square Hotel. We strive to ensure our guests have a pleasant experience and are glad that we could provide this for you. Thank you for choosing us and we hope to see you again soon.Best regards,The Guest Experience Team

Dear mrs vivien,We are delighted to hear that you found our hotel's location convenient for your travel needs. At Euston Square Hotel we are proud of our great location near the train station, providing our guests with easy access to their destinations. It is our constant endeavour to make our guests' stay as comfortable as possible. We hope that aside from the location, you also enjoyed our services and facilities.Looking forward to serving you again in the future.Best regards,The Guest Experience Team

Dear Tom,Your feedback is highly appreciated and we're glad that you found our hotel clean, modern, and conveniently located. However, we're sorry to hear about your concerns regarding the room size and storage facilities. We understand that ample space is key to a comfortable stay and we strive to ensure our guests' satisfaction in this regard. We've also noted your comments about the inconsistent water temperature during peak times. We regret any inconvenience caused.Despite these issues, it's heartening to hear that you found your stay value for money and appreciated the modern aesthetics of our hotel. Your insights are valuable and contribute to our continuous efforts to enhance our guests' experience. Thank you for choosing Euston Square Hotel. We look forward to welcoming you back in the future.Best regards,The Guest Experience Team

Dear Chris,It's delightful to hear that you found our location convenient and our pricing sensible, especially during such an unexpected change in your plans. We're glad that despite the initial impression, you found your room to be comfortable and clean - that's precisely what we aim for at Euston Square Hotel.It's also wonderful to know that our in-house restaurant could cater to your dietary needs. We strive to create an inclusive dining experience for all our guests.We hope to welcome you back under more relaxed circumstances in the future. Best regards,The Guest Experience Team

Dear Paul,We're delighted to hear about your positive experience during your recent stay at Euston Square Hotel. It's wonderful to know that our clean rooms and excellent shower facilities met your expectations.Your feedback regarding the compactness of our rooms is appreciated. We strive to provide comfortable and efficient spaces for our guests, and it's great to know that you found it adequate for your needs.Thank you for choosing us again for your stay. We look forward to welcoming you back on your next visit.Best regards,The Guest Experience Team

Dear Claire,Thank you for taking the time to rate your stay at Euston Square Hotel. We're glad to hear that you had a pleasant experience and that you found our services satisfactory. We hope to welcome you again soon!Best regards,The Guest Experience Team

Dear Luke,We are sorry to hear about the inconvenience you experienced during your stay. Your comfort is our top priority and we always aim to provide our guests with the best possible experience.It's heartening to hear, however, that our restaurant and staff met your expectations. We pride ourselves on delivering friendly and professional service.We hope to have the opportunity to welcome you back again and improve your impression of our hotel.Best regards,The Guest Experience Team

Dear Brian,We are delighted that you enjoyed your stay here at Euston Square Hotel. We hope to serve you again soon!Best regards,The Guest Experience Team

Dear Robert,We're genuinely sorry to hear about your experience at Euston Square Hotel. It's disappointing to know that we didn't live up to your expectations on this occasion.Your detailed feedback regarding the room size, layout, and amenities is appreciated. We always aim to provide a comfortable and convenient environment for all our guests, and your comments help us understand where there might be room for improvement.Again, we regret that your stay fell short of your expectations, and we hope that you will give us another opportunity to provide you with a more satisfying experience in the future. Best regards,The Guest Experience Team

Dear Heather,We are pleased to hear that you enjoyed your stay at Euston Square Hotel. We strive to ensure that our guests have a comfortable and memorable experience. Thank you for choosing us for your accommodation needs.Best regards,The Guest Experience Team

Dear Nicola,Thank you for taking the time to rate your stay at Euston Square Hotel. We apologise that we were not able to provide you with a more satisfactory experience. We are always striving to improve our services and would appreciate any additional feedback you could provide us on your experience. Thank you again for your review and we hope that you will consider staying with us again in the future.Best regards,The Guest Experience Team

Dear William,We're deeply sorry to hear about the issues you encountered during your stay with us. The comfort and safety of our guests is of utmost importance. We sincerely apologise for any discomfort you experienced.Your feedback is valuable, as it provides us with the insight needed to continually improve. Although we cannot change the past, we assure you that we are committed to providing a high standard of hospitality and comfort to all our guests.Once again, we apologise for the inconvenience and hope to have another opportunity to welcome you back and provide you with a better experience.Best regards,The Guest Experience Team

Dear David,It's excellent to hear that you found our location to be very convenient. At Euston Square Hotel, we aim to provide not just an excellent location but also a memorable stay that gives value for money.We strive to make each stay exceptional and we are continuously working on enhancing our services. Any feedback that we receive is invaluable in this regard.We look forward to welcoming you back soon and hope to exceed your expectations during your next visit.Best regards,The Guest Experience Team