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Overview of City Stay Serviced Apartments

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1 bedroom
1 bedroom
1 bedroom
1 bedroom
Entire apartment

City Stay Serviced Apartments

3 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking available

Explore the area

    Popular LocationAlexandra Palace27 min drive
    Popular LocationKensington Palace45 min drive
    Popular LocationWembley Stadium70 min drive
    AirportLondon (LHR-Heathrow)71 min drive

Choose dates to view prices

Studio, Private Bathroom (King Studio (Sleep 4) )

No guest room rating
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

No guest room rating
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Executive Apartment, Private Bathroom (2 Bedroom Balt (Sleep 6) )

5/5 guest room rating
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Premium Apartment, Private Bathroom (2 Bedroom Ind (Sleep 6) )

No guest room rating
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Apartment, Private Bathroom (One Bedroom (Sleep 6) )

No guest room rating
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

About this area

London

City Stay Serviced Apartments is located in London's Canary Wharf neighbourhood. The area's natural beauty can be seen at Russell Square and St. James Park, while O2 Arena and Tate Modern are cultural highlights. Looking to enjoy an event or a game? See what's going on at London Stadium, or consider Piccadilly Theatre for a night out. Spend some time exploring the area's activities, including ice skating.
Popular Location

What's nearby

  • Tower Bridge - 21 min drive
  • O2 Arena - 24 min drive
  • Alexandra Palace - 27 min drive
  • Kensington Palace - 45 min drive
  • Wembley Stadium - 70 min drive

Getting around

  • London Limehouse Station - 5 min drive
  • South Quay Station - 6 min walk
  • Heathrow Airport (LHR) - 82 min drive

Restaurants

  • Manjal - 5 min walk
  • Bengal Quay - 5 min walk
  • Lotus Floating Restaurant - 6 min walk
  • Bōkan - 7 min walk
  • The George - 8 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

City Stay Serviced Apartments

3-star London apartments in Canary Wharf with indoor tennis court
Along with an indoor tennis court, this smoke-free apartment building has self parking and concierge services. WiFi in public areas is free. Other amenities include multilingual staff and a porter/bellboy. Each apartment offers a separate bedroom.
City Stay Serviced Apartments offers 5 forms of accommodation.
Recreational amenities at the apartment include an indoor tennis court.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Airport shuttle available
  • Local area shuttle

Entertainment

  • Pool or billiards table

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Multilingual staff
  • Porter/bellboy

Things to do

  • Indoor tennis court
  • Ice skating nearby

General

  • 5 rooms

Policies

Check-in

Check-in from 3:30 PM - 11:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property registration number No+Registration+ID

Property is also known as

City Stay Serviced Apartments London
City Stay Serviced Apartments Apartment
City Stay Serviced Apartments Apartment London
City Stay Serviced Apartments Apartment London
City Stay Serviced Apartments Apartment
City Stay Serviced Apartments London
Apartment City Stay Serviced Apartments London
London City Stay Serviced Apartments Apartment
Apartment City Stay Serviced Apartments
City Stay Serviced Apartments
City Stay Serviced Apartments London
City Stay Serviced Apartments Apartment
City Stay Serviced Apartments Apartment London

Frequently asked questions

3.4
Rating 5 - Excellent. 22 out of 68 reviews
5 - Excellent 32%
Rating 4 - Good. 17 out of 68 reviews
4 - Good 25%
Rating 3 - Okay. 9 out of 68 reviews
3 - Okay 13%
Rating 2 - Poor. 6 out of 68 reviews
2 - Poor 9%
Rating 1 - Terrible. 14 out of 68 reviews
1 - Terrible 21%

3.7/5

Cleanliness

3.5/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

2/5 Poor

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Collection of the keys from somewhere around 10min walking from the flat, it is not s good introduction for any business. The apartment we I was allocated looked nothing like the photos online, smelled badly of cigarettes and had the balcony door broken and open. After complaining I was told that someone would come and deal with it at night but nobody came. So I have left the appartement and did another booking in a hotel through Expedia. This was unacceptable given that the balcony door was locked wide open and I was in the first floor. It was a safety and a comfort issue. I have never experience this king of customer service in my life, this was horrible. Do not waste your time and energy. Avoid them. After booking, please note that the company will also ask you for a security deposit of £250 (they will ask you to do a bank transfer) and you might end up in a broken flat. It’s a trap. I’m still chasing for my deposit after a month. They will barely respond to your calls or emails once they have collected your deposit. Still surprised they are listed on Expedia.
Stayed 1 night in Jan 2021

1/5 Terrible

Business traveller
Disliked: Cleanliness, room comfort
Terrible company
Do not book with city stay apartments non existant check in worst ever customer services,almost criminal . I would go so far as to say that i will make it my job to let others know everywhere how poor this company is Concierge at the property say they are the only company they ever have problems with. Please avoid at all costs
Stayed 4 nights in Jan 2021

1/5 Terrible

Disliked: Cleanliness, room comfort
Extremely disappointed, read my review.
I booked this place to stay with my fiancé, upon arriving at the 'destination' I was looking for the apartment for 45 mins only to be told (when I called) that I need to verify my identity. I did not receive a call or an email prior to my check in for this. The agent wanted to check I won't be having a party/ I was just staying as a couple, which was fine as he is just doing his job but he could not stop expressing this more than 5 times and being frustrated from looking for the apartment for 45 mins in the rain and cold, I asked if he could just run me through the check-in process but it seemed like he wanted to have an argument and debate. spoke in a very disgusting manner, swearing and telling me to go to another apartment. He was extremely unprofessional and very unpleasant to deal with. He hung up on me and was very rude and abrupt because he knew I needed a place to stay and took advantage. The reason for his difficulty, I quote his exact words. 'People with your name have a common problem in throwing parties and trashing the place and vomiting all over especially within your age group'. He discriminated against my age and race. He asked me for a largetransfer to a private bank account for the deposit, I said no at this point because on the check-in information it said that I pay a smaller on-site and did not feel comfortable with his recommendation. My experience here was very stressful to say the least, I have never ever experienced poor customer servi
Stayed 1 night in Oct 2020

1/5 Terrible

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

1/5 Terrible

Disliked: Cleanliness, room comfort
This place is terrible left
Stayed 1 night in Sep 2020