3 Sept 2021
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Fantastic welcome by the hotel staff, very friendly. Though not sure why they wanted photo ID after having already taken payment. Stay was spoilt by interaction with the member of restaurant service staff. I was seated by the hotel staff, then greeted by the server with a cold "do you want something?". I asked the them for a menu, ordered a drink but was then left for 15 minutes, after which point I lost patience and went to the bar to pay for my initial drink. Server told me the price and I paid. There was no please or thank you. Seemed rude.
Stayed 2 nights in Aug 2021