Ratings based on 40 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller from Australia

Bad booking

Posted 13-Aug-2016
We arrived after having our booking confirmed for a late arrival and found ourselves locked out as there were no staff available to let us in and had to sleep in the car. Don't know why the booking was confirmed if they weren't going to be there and to make it worse it was paid for.
5out of 5
by A verified traveller

Lovely country hotel

Posted 09-Aug-2016
Pros: superb location, dog friendly
friendly staff, comfortable rooms, good food, plenty of places to sit and have a drink or a chat Dog friendly
4out of 5
by A verified traveller

Posted 08-Aug-2016
Pros: Helpful and friendly staff....even went out of way to sort a meal for me after i missed closing time
Location: Lochgilphead is about 2 mile down road, if you need to do laundry you can wash and dry at the caravan park, Oban is 35 mile away ,ferries to islands
Stayed here as it was a last minute booking and nothing else available, it was within driving distance as to what i neededto do and wished to see , locals extremely friendly and helpful, after a big day of sightseeing and driving it is an alright place to sleep
4out of 5
by A verified traveller

This traveller left a rating score only Posted 18-Jul-2016 on Hotels
4out of 5
by richard

Posted 06-Jul-2016 on Hotels
Nice hotel. good breakfast. We ate in restaurant...very good food and a fantastic view. Big fluffy bath towels in room.
2out of 5
by Chris from Milton Keynes

Flatters to decieve

Posted 01-Jul-2016 on Hotels
Looks good from the outside but inside is a little dated and in need of a spruce up. The TV reception in my room was very, very poor and the remote control did not work. There was no view of anything other than trees and roof tiles from my room. There is NO WiFi available in the rooms only in the communal areas. I went to watch a TV program on my iPad in the residents lounge and had no issues until all the lights went out as nobody had looked to see if anyone was in the lounge? The bar food and breakfast were really good and there were a lot of people not staying at the hotel who had come in to eat. Overall this hotel was not good value for the money.
3out of 5
by A verified traveller

Ok but staff not helpful

Posted 29-Jun-2016 on Hotels
Ok but disappointed that breakfast unavailable before 8am on a weekday. Price paid in advance included breakfast but my meetings meant early departure and nothing at all offered for 7.30 when I asked on arrival! Also I'm 64, travelling alone and had to ask if my case could be carried upstairs on arrival ( no lift) - again a less than helpful attitude.
3out of 5
by A verified traveller from north Lincs

Easy access to Crinan canal.

Posted 22-Jun-2016
Pros: Easy accessible to our onward journey.
Cons: More staff on duty.
Location: Walking easy. Canal nearby. Plenty of woodland walks. Wildlife nearby. Plenty to explore in nature. Quiet and peaceful.
Easy access and good views of Crinan canal.4 miles + return journey both ways . Easy walking. Staff welcoming and polite, but always seem to be short staffed. ONly appear to have one chef, even on Sunday's. Waiters/waitress double up as check in. Rooms clean . Food good but not cheap. On a return visit. Will return again
4out of 5
by A verified traveller

Comfortable hotel

Posted 15-Jun-2016
Rather tired old friend but with services very much intact
4out of 5
by Alan

Nice hotel in good location but could do better.

Posted 06-Jun-2016 on Hotels
A pleasant old style hotel in a great location. It didn't quite live up to the many past awards that it appears to have received. Furniture in the room was a little tired and in need of some attention. Food was OK but service could have been better. Main dishes weren't cleared away and we were not asked if we wanted dessert. The manager/owner seemed lacking in people skills and smiling was not part of his repertoire. At no time were we asked if everything was OK with our stay. Having said all that I would stay that again.