Interior
Check availability

Reviews of Thai Lagoon Select Motel

3 out of 5
Thai Lagoon Select Motel
Carretera Leon-Lagos 404 Col. El laurel, León, GTO

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 49 reviews" "
Rating 8 - Good. 18 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 6 out of 49 reviews" "
Rating 2 - Terrible. 5 out of 49 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Jesus

Stayed 1 night in Nov 2023

4/10 Poor

Renata

Stayed 2 nights in Feb 2023

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Everything was good except for wifi
Stayed 1 night in Jul 2021

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden in plain sight
The rooms are gorgeous. At first we liked the enclosed garage for each room, but then realized that this is a "no-tell" motel. Although they rent rooms for a whole day here on Hotels.com, they also rent rooms in 4-hr blocks advertised on a large banner as you enter the premises. The service was great. We did have a problem with the shower. After getting the shower to the right temperature it would suddenly go full hot, adjust again, and then it would go full cold. This happened over and over. I don't know if it was just the one room and we didn't complain to management about it, so that was on us. If we had more time, I would have liked to try out their menu. The food did look fantastic. It is easy to miss as it's a little tiny driveway right off of a very busy highway.
Stayed 1 night in Nov 2019

8/10 Good

Oliver

Bueno
Stayed 1 night in Dec 2023

10/10 Excellent

Gabriel Alejandro

Stayed 1 night in Feb 2024

8/10 Good

Joaquín

Stayed 1 night in Dec 2023

2/10 Terrible

Luis Javier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hsbahqlens

8/10 Good

Bárbara Esther

Stayed 2 nights in Sep 2023

10/10 Excellent

Juan Ramon

Stayed 1 night in Mar 2023

10/10 Excellent

JORGE

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Brayana

Travelled with partner
Liked: Cleanliness, staff & service
Para hacer uso del yacuzzy, teníamos que avisar, los precios de los alimentos y bebidas son exageradamente elevados, los vasos por prestarlos cobran $30 sin devolución. No ofrecen jabón, crema de cuerpo etc, para cuidado personal.
Stayed 2 nights in Aug 2022

10/10 Excellent

Hugo

Stayed 1 night in Mar 2022

8/10 Good

Victor

Stayed 1 night in Jan 2022

2/10 Terrible

Edgar

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gusto que llegando al hotel me querían cobrar de nuevo cuando la aplicación Travelocity ya me había cobrado
Stayed 1 night in Feb 2022
Response from THAI LAGOON on 25 Feb 2022
NUNCA SE COBRA ANTICIPADO ,TODAS NUESTRAS RESERVACIONES SE COBRAN LLEGANDO AL ESTABLECIMIENTO , DE IGUAL MANERA PUEDE REVISAR QUE APLICACION LE HIZO EL CARGO Y RECLAMARLE A ELLOS

6/10 Okay

Jose manuel

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Decepcionado
La verdad el lugar está hermoso lamentablemente tienen una limpieza pésima me encontré con envolturas de condones en el piso además estaba todo polvoso y cuando pides servicio a cuartos te cobran demás, todo lo bonito del lugar lo hechando a perder los empleados q lo manejan
Stayed 1 night in Feb 2022

10/10 Excellent

María Alejandra

Stayed 1 night in Jan 2022

4/10 Poor

dulce isabel

Disliked: Cleanliness, staff & service, property conditions & facilities
Lastima de lugar
Buen día Que tristeza el concepto esta increíble Pero la limpieza terrible,no tienen personal El baño estaba sucio las sábanas igual El lugar tiene potencial Lastima
Stayed 1 night in Jan 2022

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una buena
Stayed 1 night in Jan 2022

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Rene

Liked: Cleanliness, property conditions & facilities, room comfort
Llegando me dijeron que no tenía reservación aunque tenía la confirmación en mi correo por parte de hoteles.com, tuve que esperar 30min la habitación y tuve que enseñar el correo de mi celular para que reconocieran la reserva y ya dijeran que siempre si la tenían, hacía frío y no funcionaba el minisplit, marqué a recepción y no me pudieron dar una solución. Tampoco había jabón en regadera, no había jabón para manos y ese lo pedí y si me lo llevaron rapido.
Stayed 1 night in Dec 2021

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EL LUGAR ES MUY BONITO Y COMODO, LO UNICO MALO ES QUE FALLA MUCHO LA SALIDA DEL AGUA CALIENTE
Stayed 1 night in Nov 2021

2/10 Terrible

Ariana Isabel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo motel
No tenían hecha mi reservación. El cuarto estaba sucio, olía q humedad, no había jabón, había agua tirada en el baño. Las cobijas de la cama olían mal
Stayed 1 night in Oct 2021

8/10 Good

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

RICARDO

Stayed 1 night in Jul 2021

8/10 Good

Alejandro Javier

Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No vale lo que cobran el jacuzzi solo se puede usar una vez
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Cleanliness
.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy amplio y agradable
Buen espacio, agradable pero el agua poquito fría.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio y en una buena ubicación. Lo recomiendo
Stayed 2 nights in Feb 2021

6/10 Okay

Lourdes

Liked: Room comfort
Disliked: Cleanliness, staff & service
Muy mala organización , no asearon la habitación a tiempo! La Verdad No creo regresar
Stayed 2 nights in Dec 2020

8/10 Good

Susana

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/10 Poor

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

JUAN, TEPA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ESTUPENDO LUGAR, BUENA UBICACION, MUCHO HIGIENE EN HABITACIONES
Stayed 1 night in Aug 2020

2/10 Terrible

Miguel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Del hotel casi todo bien, pero me robaron deje a propósito un bote con dinero lo tengo grabado como lo dejábamos a propósito y lo hicieron perdedizo es la primer aves que me las alo hago siempre y aquí su personal son unos rateros
Stayed 1 night in Apr 2020
Response from R.P. on 13 Apr 2020
Nuestro personal está altamente capacitado, tanto para la limpieza, como para la atención personalizada. Siempre que se deja algún objeto en las habitaciones, se le entrega al cliente antes de su salida; puesto que las habitaciones son revisadas para evitar olvidos de alguna pertenencia. No difame usted a la gente decente.

8/10 Good

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Jaime, Buenos Aires

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el ambiente, muy bonitas las habitaciones, lo único malo es que debes llamar a recepción para q cierren el desagüe para poder usar el jacuzzi, eso debería ser algo q la habitación debe tener para poder usarlo a discreción pero bueno ya mejorarán eso
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad, la gran calidad del sonido para disfrutar de una película o tu serie al contar con Netflix en las habitaciones y el jacuzzi muy bueno
Stayed 1 night in Jan 2020

10/10 Excellent

Pedro, Guadalajara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusivo sin tener que ir ala playa ambiente acogedor
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Mantenimiento de llaves del agua están mal hay fugas o no sale agua
Stayed 1 night in Nov 2019

10/10 Excellent

Manuel Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estancia
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Es miu caro para una noche, la regadera no funcionaba buen, el jacuzzi tarda mucho en llenar, el internet es muy lento
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar. Solo que menu de noche muy reducido y algo caro
Stayed 1 night in Mar 2019
Response from gracias on 28 Jul 2019
contamos con menu comida japonesa cierre antes de las 12am

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Me hicidron bajar a pagar y un pesimo servicio en la recepcion.
Stayed 1 night in Jan 2019
Response from THAI LAGOON on 7 Feb 2019
buen dia, cuando fue su llegada para checarlo, de antemano le ofrezco una disculpa,

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from THAI LAGOON on 25 Nov 2018
BUENAS TARDES, NO PUEDO LEER SU MENSAJE