Title: Mercure Leeds Parkway Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Leeds Parkway Hotel Suburban hotel with full-service spa and fitness centre ![Indoor pool](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/015427c6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Privilege, Room, 1 Double Bed, Garden View | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/bf8a192b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/a505efc3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/0ece1ded.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/039ec6f0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Mercure Leeds Parkway Hotel, nestled in rural hills, offers a peaceful getaway. Enjoy international dishes at The Brasserie, rejuvenate with a Swedish massage at the spa, and enjoy free in-room WiFi. The indoor pool and gym provide extra options for relaxation or exercise. 7.2 Good ## Popular amenities - Pool - Spa - Bar - Room service - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=34341&PinnedHotelID=34341&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/68eb2476.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed 7.2 Good 9 reviews ### Highlights TV Private bathroom Eco-friendly toiletries Hairdryer Electric kettle Eco-friendly cleaning supplies Digital channels Daily housekeeping - 226 sq ft - Sleeps 2 - 1 Double Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/9a1de949.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Single Bed ### Highlights TV Private bathroom Eco-friendly toiletries Hairdryer Electric kettle Eco-friendly cleaning supplies Digital channels Daily housekeeping - 194 sq ft - Sleeps 1 - 1 Single Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/bbb41590.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds ### Highlights TV Private bathroom Eco-friendly toiletries Hairdryer Electric kettle Eco-friendly cleaning supplies Digital channels Daily housekeeping - 226 sq ft - Sleeps 2 - 2 Single Beds ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/68eb2476.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 Double Bed, Garden View 8.0 Very good 1 review ### Highlights TV Private bathroom Eco-friendly toiletries Hairdryer Electric kettle Eco-friendly cleaning supplies Digital channels Daily housekeeping - 258 sq ft - Sleeps 2 - 1 Double Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/68eb2476.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed (Garden Side) 10.0 Exceptional 1 review ### Highlights TV Private bathroom Eco-friendly toiletries Hairdryer Electric kettle Eco-friendly cleaning supplies Digital channels Daily housekeeping - 226 sq ft - Sleeps 2 - 1 Double Bed ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/bbb41590.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds (Garden side) ### Highlights TV Private bathroom Eco-friendly toiletries Hairdryer Electric kettle Eco-friendly cleaning supplies Digital channels Daily housekeeping - 226 sq ft - Sleeps 2 - 2 Single Beds ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/40000/34400/34341/bbb41590.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Multiple Beds 10.0 Exceptional 2 reviews ### Highlights TV Private bathroom Eco-friendly toiletries Hairdryer Electric kettle Eco-friendly cleaning supplies Digital channels Daily housekeeping - Sleeps 4 - 1 Double Bed and 2 Single Beds ## You may also like Ad ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/530000/527600/527560/7d2f8b9f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Leeds by IHG Leeds City Center - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLeeds-Hotels-Mercure-Leeds-Parkway-Hotel.h34341.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLeeds-Hotels-Mercure-Leeds-Parkway-Hotel.h34341.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.86794%2C-1.59330&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DoADpkxDvKtxTr-EqiDNDtnXDwE=) Otley Road, Leeds, England, LS16 8AG #### What's nearby - Headingley Stadium - 9 min drive - 4.3 miles - University of Leeds - 11 min drive - 5.0 miles - Roundhay Park - 11 min drive - 6.4 miles - First Direct Arena - 13 min drive - 6.2 miles - Harewood House - 14 min drive - 5.0 miles #### Getting around - Weeton Station - 9 min drive - Leeds (LBA-Leeds Bradford) - 12 min drive #### Restaurants - ‪Adel Sports and Social Club - ‬3 min drive - ‪Hickory's Smokehouse - ‬16 min walk - ‪McDonald's - ‬5 min drive - ‪The Foundation - ‬20 min walk - ‪The Fox & Hounds - ‬3 min drive ## About this property ### Mercure Leeds Parkway Hotel Hotel in a rural location Take advantage of a terrace, a garden and dry cleaning/laundry services at Mercure Leeds Parkway Hotel. Indulge in a facial, aromatherapy and reflexology at the on-site spa. The on-site international cuisine brasserie, The Brasserie, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a bar and a gym. Other perks include: - An indoor pool - Free self-parking - Full breakfast (surcharge), express check-out and express check-in - A lift, a front desk safe and multilingual staff Room features All 118 rooms include amenities such as free WiFi. More conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and baths or showers - TVs with digital channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/13000000/12010000/12001500/12001424/05f07db4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bridge Farm Hotel Leeds - Breakfast included - Parking included - Free WiFi - Bar 9.6 Exceptional 157 reviews £100 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=12001424&PinnedHotelID=12001424&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/63800/63744/c2665856.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hollins Hall Hotel, Golf & Country Club Shipley - Pool - Hot tub - Spa - Pet-friendly 8.4 Very good 1,000 reviews £64 includes taxes & fees 23 Nov - 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Free WiFi - Restaurant - Breakfast available - Parking available 8.6 Excellent 1,001 reviews £54 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=11062547&PinnedHotelID=11062547&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 per person - A bar/lounge - A restaurant ### Restaurants on site - The Brasserie ### Things to do - Full-service spa - Gym - Indoor pool - Sauna - Steam room ### Family friendly - Indoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Garden - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Facials - Hot tub - In-room massages - Reflexology - Sauna - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 3 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - TV with digital channels ### Food and drink - Electric kettle - Limited room service ### More - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Iron/ironing board - LED lighting - Phone - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property is closed between 10 January and 30 June. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 15 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately GBP 15.95 per person - Pet fee: GBP 15 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses wind energy Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Leeds Mercure Hotel Mercure Hotel Leeds Mercure Hotel Leeds Parkway Mercure Leeds Hotel Mercure Leeds Parkway Mercure Leeds Parkway Hotel Mercure Parkway Mercure Parkway Hotel Mercure Parkway Hotel Leeds Parkway Leeds Mercure Leeds Parkway Hotel Leeds Mercure Leeds Parkway Mercure Leeds Parkway Hotel Hotel Mercure Leeds Parkway Hotel Leeds Mercure Leeds Parkway Hotel Hotel Leeds ## Frequently asked questions ### Does Mercure Leeds Parkway Hotel have a pool? > Yes, this property has an indoor pool. ### Is Mercure Leeds Parkway Hotel pet-friendly? > Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. ### How much is parking at Mercure Leeds Parkway Hotel? > Self-parking is free at this property. ### What time is check-in at Mercure Leeds Parkway Hotel? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Mercure Leeds Parkway Hotel? > Checkout is at 11:00 AM. ### Where is Mercure Leeds Parkway Hotel located? > Situated near the airport, this spa hotel is within 2 miles (3 km) of York Gate Garden, Cookridge Hall Golf Club and Lawnswood Cemetery. Chevin Forest Park and Leeds Trinity University are also within 6 miles (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Leeds Parkway Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 128 8 - Good 236 6 - Okay 157 4 - Poor 53 2 - Terrible 45 ### 7.4/10 Cleanliness ### 7.8/10 Staff & service ### 6.8/10 Amenities ### 6.8/10 Property conditions & facilities ### 6.2/10 Eco-friendliness ### 10/10 Excellent #### Gareth 24 Dec 2021 Liked: Cleanliness, staff & service, room comfort #### Welcoming Welcoming staff and a lovely environment to be in. ##### Gareth Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Paul 18 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spacious room Lovely hotel, convenient location, good fitness centre and spacious room ##### Paul Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Kayleigh 16 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We used the hotel to stay in Leeds for our Christmas party, it was easy to find and the room was really nice ##### Kayleigh Stayed 1 night in Dec 2021 ### 8/10 Good #### Michael 14 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Restful and Peaceful stopping place This hotel was a very useful place for our stay, one downside was the extra we paid for breakfast (£11 each). We found a PH nearby that served all-day breakfast at an affordable price. The room size and its amenties was good. Glass shower door of our ensuite was stiff to close and felt we we going to break it each time we used it. Otherwise, everything else was okay. ##### Michael Stayed 3 nights in Dec 2021 ### 10/10 Excellent #### B 12 Dec 2021 Liked: Staff & service, amenities, property conditions & facilities The surroundings are so beautiful and felt your were away in the countryside. ##### B Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Andrew 11 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it ##### Andrew Stayed 1 night in Dec 2021 ### 2/10 Terrible #### Verified traveller 5 Dec 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disappointing stay needs much improvement Very outdated hotel, needs a lot of attention! Wasn’t clean with the counters and remote control sticky !! 😵‍💫 Very loud guests, and hallways are used as a running track for people ! The lift mechanics were very loud when In use making it hard to sleep especially on the top floor as people come and go ! Guests not wearing masks (when now mandatory) and they weren’t asked to do so either … Really disappointed in the hotel given it’s brand and any I have stayed At before have been great this one was far from decent - stay at a premier inn ! Better value and cleanliness !! And welcoming ! ##### Verified traveller Stayed 1 night in Dec 2021 ### 6/10 Okay #### neil 5 Dec 2021 Liked: Staff & service, amenities the rooms need a bit of attention(paintwork and wood surround)but overall quite a nice room.really nice bed. ##### neil Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Janan 1 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place ##### Janan Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Verified traveller 29 Nov 2021 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities Terrible stay, booking screwed up, rooms allocated to two guests at same time, room leaking water from the ceiling, toilet not flushing and bathroom dirty. Other than that is was lovely.......staff tried to sort all issues out but despite their friendly nature you can't polish a turd and this hotel desperately needs refurbishment. ##### Verified traveller Stayed 2 nights in Nov 2021 ### 2/10 Terrible #### Ian 29 Nov 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Don't do it Hole in Bath, room filthy, cob webs, absolutely disgusting. Doorway into the next room so they could come and go into our room. ![](https://a.travel-assets.com/ugc/hotel-reviews/CE0A26E601C1BBB2D2ED7622CF44CE6323C41F6F1638178897914.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/C163B158B4B76FF2716AB6771E813F8E854C1B981638178898294.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BD93C0BF3807768ECFAAA0CE2B71F65767B3988B1638178898447.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ian Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Austine 8 Nov 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Room and corridor filled with mold This is one of the worst experience of a hotel that I've had for a long time. My wife couldn't breath due to the overly strong smell of mold in the room, it was overpowering. We got another room, it did not have the same terrible smell of mold, but it was also mot a pleasant one either. Even the pictures along the corridor was filked with damp and mold, unbelievable. ![](https://a.travel-assets.com/ugc/hotel-reviews/642DFE3A1B556D184F0E769FC6356B8466722C411636390376590.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/40270F97068C91BE59F01D74E1079B8802579D9D1636390393915.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Austine Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Lisa 7 Nov 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Stayed 1 night. Smooth check in. Lovely hotel. Room was fine, clean and comfortable. Would stay here afain if in the area ##### Lisa Stayed 1 night in Nov 2021 ### 6/10 Okay #### ANIL 7 Nov 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Needs refurbishment. Stayed in Room 422. Bed was comfortable and slept well until the fire alarm went off at 5.30am!!! Rest of furniture in the room was very dated and scuffed. Lamps in room all lose and may be a risk of falling off. Shower was absolutely terrible and dribbled out at very low pressure and if you had a bath it would take ages to fill it.... so didn’t bother. Toilet wouldn’t flush properly. Something was clearly wrong with plumbing as each time you turned on hot taps lots of noise and then water would spit out and then reduce to a trickle. Booking in and checking out was nice and quick. Staff were polite. It’s not a hotel I would stay in again as it’s so dated and clearly needs a refurbishment. ##### ANIL Stayed 1 night in Nov 2021 ### 8/10 Good #### Camilla 5 Nov 2021 Liked: Amenities Disliked: Property conditions & facilities It was a convenient location for visiting our daughter in Leeds and we were able to make use of the gym and pool. The hotel itself was tired and in need of updating but we had a good stay there. ##### Camilla Stayed 1 night in Oct 2021 ### 8/10 Good #### Anne 28 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ⭐️⭐️⭐️⭐️⭐️ All Good ##### Anne Stayed 2 nights in Oct 2021 ### 6/10 Okay #### Derek 27 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities Said 1 double 2 singles , got 1 double sofa bed . So I child had to sleep in with mum . ##### Derek Stayed 1 night in Oct 2021 ### 4/10 Poor #### Lom 26 Oct 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Cleanliness is an issue here. Room was not well maintained with broken light switch and gaffa tape on the heat towel rail securing the electrical wiring. Broken shower head and also spiderwebs in the mens changing room in the Spa area. Had to sift through the plates and bowls during breakfast as majority of them were dirty - some filthy. Cups also with some having the distinctive "coffee ring" on the inside. Leads me to believe the dishwasher is not very good and the staff don't check or clean plates/ tableware. Cooked breakfast was (once I found a clean plate). Not going to talk about the cold breakfast.. Also booked for a family room (1 doible, 2 singles) and got only a double bed with a single fold out bed. Not impressed. Although was told by Staff that This is Hotels.com/ fault as they do not have such a room? Anyway, not going to blame the reception staff - not theif fault and they were very helpful and tried to resolve the issue as best they could. ##### Lom Stayed 2 nights in Oct 2021 ### 8/10 Good #### Shani 25 Oct 2021 Liked: Staff & service #### Mercure with a charming bar Was a bit apprehensive after reading cleanliness related poor reviews. Our room was clean once we got in ( had to try a couple of cards before being let in by someone with a master key). Bar is charming. Staff friendly and the recommendation for a nearby Italian restaurant was excellent. ##### Shani Stayed 1 night in Oct 2021 ### 2/10 Terrible #### peter 12 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disgusting companies hotels .com & Mercure What a shambolic unorganised pxxs up.in a brewery both the hotel company and hotels .com run. It was impossible for me to speak to anyone for a whole week prior to my visit, either from the hotel company or hotels .com . Their customer service is non existent and their contact numbers a total waste of time. I was visiting Leeds to see a girlfriend who had to cancel due to a client of hers being infected with Covid 19 , my attempts to speak to someone and cancel my booking where unbelievable, I tried for a week to contact both the hotel and hotels.com to no avail. I shall never use either of these companies ever again ##### peter Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Verified traveller 11 Oct 2021 Disliked: Cleanliness, staff & service, room comfort Awful, avoid at all costs! ##### Verified traveller Stayed 1 night in Oct 2021 ### 4/10 Poor #### Stephen 11 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Cleanliness in room not great. Cup left over from previous visitors covered with coffee. Our room was not attended to. Only small double bed as opposed to King size. Privacy appalling! We could hear everything in the next rooms. We could see close into our neighbors' rooms. Our room was adjacent to public space. Shower not high enough up on wall. ##### Stephen Stayed 2 nights in Oct 2021 ### 4/10 Poor #### Luke 4 Oct 2021 Disliked: Cleanliness, property conditions & facilities #### Just A Roof Over Our Heads, And Barely That We were staying for a wedding at another nearby venue. I attempted to contact the hotel about early check in ahead of time, but got no response. When we arrived parking was plentiful and reception were helpful and took our bags and held them safely until we arrived back to check in later that night. On getting to the room it was shabby and run down. There were holes in the ceiling (from previous light fittings or similar), dead bugs in the bathroom and excrement left in the toilet. The window was open so the room was very cold. Despite turning off all taps there was the constant sound of dripping water from the bathroom pipes, and loud noises outside meant we did not get a comfortable nights sleep. On check out I was told there was a 2 pence amount outstanding on the room (despite it being fully paid in advance via Hotels.com). They seemed to think they were doing me a favour by not charging this. It took a lot of willpower not to complain there and then, but at that point I just wanted to leave as quickly as possible. All in all a disappointing experience. We only needed a roof over our heads for a night, and the hotel did provide this; but in reality it was this and not much more. ##### Luke Stayed 1 night in Oct 2021 ### 6/10 Okay #### Kevin 4 Oct 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### A tired hotel but great location and staff Previous reviews refer to the hotel as being dirty, I'm not sure this is necessarily the case, I think it is more that the hotel is starting to look very tired and in need of some TLC. We stay in the dog friendly rooms which perhaps are more worn than others. the location is however great (particularly with a dog) and I cannot fault how friendly the staff were. The breakfast roll and pastry we had were also very good (I had to volunteer to pay for these when I checked out otherwise they would have been FOC). ##### Kevin Stayed 1 night in Oct 2021 ### 6/10 Okay #### Paul 4 Oct 2021 Liked: Staff & service, property conditions & facilities #### Friendly staff but needs improvement Staff friendly, welcoming checking and hotel OK for price. 2 night stay and no attention to my room when I was away during the day meant no bed made, no coffee replenishment. Not fussed about bed but had to go to reception for coffee, sent to bar and they had to scrabble to find some and could only give me 1 milk stick as that's all they had. Sorry to see breakfast served under a heat lamp in this day and age. Must add to wastage and food quality is poor from this. Possibly they feel this is quickest as near airport but I would rather wait and not have my eggs solidified under a lamp and inedible black pudding turned to ice hockey pucks. Ate in both nights and was good but each time the order missed out on something which I admit I did not raise as I couldn't be bothered. Cheap and possibly what you get for the money but next time I'll pay a bit more elsewhere. ##### Paul Stayed 2 nights in Sep 2021 ## Expedia's Latest Trends ### Hotels > [The Coppid Beech Hotel](https://www.expedia.co.uk/Bracknell-Hotels-The-Coppid-Beech-Hotel.h3809.Hotel-Information) > > [Carden Park](https://www.expedia.co.uk/Chester-Hotels-Carden-Park.h190780.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Hampton by Hilton London Stansted Airport](https://www.expedia.co.uk/Stansted-Hotels-Hampton-By-Hilton-London-Stansted-Airport.h18464320.Hotel-Information) > > [Stratford Manor Hotel](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Stratford-Manor.h27936.Hotel-Information) > > [Ashford International Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Ashford-International-Hotel.h527123.Hotel-Information) > > [Retallack Resort](https://www.expedia.co.uk/St-Columb-Major-Hotels-Retallack-Resort.h4537229.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Sand Bay Holiday Village](https://www.expedia.co.uk/Weston-Super-Mare-Hotels-Sand-Bay-Holiday-Village.h11443695.Hotel-Information) > > [St Michael's Resort](https://www.expedia.co.uk/Falmouth-Hotels-St-Michaels-Resort.h2951426.Hotel-Information) > > [Crowne Plaza Stratford Upon Avon by IHG](https://www.expedia.co.uk/Stratford-Upon-Avon-Hotels-Crowne-Plaza-Stratford-Upon-Avon.h11307.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Norbreck Castle Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Norbreck-Castle-Hotel.h6377.Hotel-Information) > > [Eastwell Manor, Champneys Hotel & Spa](https://www.expedia.co.uk/Ashford-Hotels-Eastwell-Manor.h905662.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.co.uk/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Hollins Hall Hotel, Golf & Country Club](https://www.expedia.co.uk/Shipley-Hotels-Hollins-Hall-Hotel.h63744.Hotel-Information) > > [Chesford Grange Hotel](https://www.expedia.co.uk/Kenilworth-Hotels-Chesford-Grange.h920291.Hotel-Information) > > [Grand Burstin Hotel Folkestone](https://www.expedia.co.uk/Folkestone-Hotels-Grand-Burstin-Hotel-Folkestone.h1201483.Hotel-Information) > > [The Mill Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-The-Mill-Hotel-Spa.h1695656.Hotel-Information) > > [Village Hotel Manchester Ashton](https://www.expedia.co.uk/Ashton-Under-Lyne-Hotels-Village-Hotel-Manchester-Ashton.h1848975.Hotel-Information) > > [The Winchester Hotel & Spa](https://www.expedia.co.uk/Winchester-Hotels-The-Winchester-Hotel-Spa.h26080.Hotel-Information) > > [Hilton at St George's Park, Burton Upon Trent](https://www.expedia.co.uk/Burton-On-Trent-Hotels-Hilton-At-St-Georges-Park.h5094740.Hotel-Information) > > [Radisson Blu Hotel Manchester, Airport](https://www.expedia.co.uk/Manchester-Hotels-Radisson-Blu-Hotel-Manchester.h120016.Hotel-Information) > > [The Spa Hotel](https://www.expedia.co.uk/Royal-Tunbridge-Wells-Hotels-The-Spa-Hotel.h8849.Hotel-Information) > > [Hythe Imperial Hotel Spa & Golf](https://www.expedia.co.uk/Hythe-Hotels-Hythe-Imperial-Hotel-Spa-Golf.h9108.Hotel-Information) > > [The Rutland Arms Hotel, Bakewell, Derbyshire](https://www.expedia.co.uk/Bakewell-Hotels-The-Rutland-Arms-Hotel.h792056.Hotel-Information) > > [Harbour Beach Club & Hotel](https://www.expedia.co.uk/Salcombe-Hotels-Harbour-Beach-Club-Hotel-Spa.h2261933.Hotel-Information) > > [Fistral Beach Hotel and Spa - Adults Only](https://www.expedia.co.uk/Newquay-Hotels-Fistral-Beach-Hotel-And-Spa-Adults-Only.h1895493.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [Cotswolds Hotel & Spa](https://www.expedia.co.uk/Chipping-Norton-Hotels-Cotswolds-Hotel-Spa.h13106835.Hotel-Information)