Ratings based on 54 Verified Reviews

2.9 out of 5
45% of guests recommend
2.9 Room cleanliness
3.4 Service & staff
2.6 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from Staffordshire U.K.

Worst "hotel" ever

Posted 28-Apr-2017
Pros: The Hotel complex is very run down with an ugly mini Berlin wall separating it from the original parent complex. Beds are camping beds I kid you not!
Cons: Everything
Location: Close to bars and shops you will need the offsite bars to get a decent drink as the onsite bar staff have to cover the restaurant during meal times.
We've been to quite a few hotels in the past from Donegal to Rhodes, from Cape Verde to Mauritius and this has to be the worst ever hotel that we have come across! The published apartment photos bare no resemblance to the actual apartment interiors. Restaurant is very small and gets very congested at meal times resulting with guests being locked out! Food very repetitive and bland and the only place on Earth that I've had baked bean soup, really! Bar staff have to cover restaurant at meal times so it is very difficult to get a drink at the bar as there is no-one to serve you. Our apartment furniture (if you can call it that) should have been put in a skip years ago as our sitting room sofa had been repaired repeatedly with nails, Beds where what can only be described as camping beds and where extremely uncomfortable, creaky and left us both with aching backs in the morning. Peeling paint everywhere. Corporate (yes thats what they called it and NOT for the normal paying guest) lounging area by the main pool is where the fertile cats go to toilet so don't use it if at all possible. Sun loungers are old and many are cracked and dangerous! On a plus though pool are well maintained and clean!
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Great for the price I paid.

Posted 12-Mar-2017
Pros: The location, general layout and food.
Cons: It is dated. Wooden features need repainting on the outside. Internally, the room my wife and I stayed in was dated and in need of a completed refurb.
Location: Close to waterfront and all shops/bars/restaurants.
Good points: Overall the staff were very professional, friendly and happy to assist. The food choices and quality were good, although 'continental warm' on occasions. The complex felt safe and is in a great location for access to the town and waterfont. In general, the layout of rooms and pools/facilities was as shown in the company's pictures. Down side: The apartment my wife and I stayed in was dated and in need of a complete refurbishement. (We saw some activity taking place to do so with one apartment, so this is taking place). There are additional charges for basics such as kettle (even though in an apartment with kitchen/cooking area) hairdryer and basic tv chanells.
3 out of 5
by Paul

Posted 13-Jan-2017 on Hotels
Holiday was marred by noisy guests at all times of day and night. Staff seemed reluctant to deal with the problem even after many complaints from other guests.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Dec-2016
Pros: location A1
Cons: spruce up needed
Location: beach .bars .food .close .by
nice break everything close at hand staff helpful pool freezing cold the sea was warmer
3 out of 5
by A verified traveller

Posted 07-Dec-2016 on Hotels
The All Inclusive food was the worst I have come across, poor choice, there was only one meal in seven days which I didn't have to heat in the microwave, and I am not a fussy person, as why I didn't bother complaining. I would stay in the apartments again but not eat at there restaurant. sorry
4 out of 5
by A verified traveller

great stay with great guests

Posted 06-Dec-2016 on Hotels
had a great stay.could not fault the staff.didnt really eat there but drank all inclusive
2 out of 5
by A verified traveller from gloucestershire

Where do I start ........nothing like the pictures

Posted 05-Nov-2016
Arrived at hotel, to be told by mineral receptionist David, that we had not got a reservation there , even though I had print out and all necessary paperwork from Expedia. David didn't speak good English, so expected us to call Expedia and sort this ourselves. Finally, it was sorted and we were given 'the last available room , 224'. We had arrived at 20.15, but it took till 21.45 to finally get our room key. By now we were very upset, and hungry. Restaurant shut at 21.00 , so we had to go without food, even though we were all inclusive, so first day wasted. Room was very basic, not particularly clean, and although we had asked for a room with a sea view, as we were celebrating my husbands birthday.....instead, from our bedroom window we had a view of a tree, and from the front we had a view of reception. Food was very poor, and repetitive. Drinks were served in plastic cups, meal times were not good either, evening being 7-9, which we thought was quite late for people with small children. On our last day we had breakfast, but had to check out at 11, and have our wristbands cut off. Our all inclusive stopped then, even though we weren't leaving til 3. The only plus for this apartment complex was the position to the sea front and shops. Really disappointed and upset by the way we were treated and would not return or recommend to friends.
1 out of 5
by A verified traveller from Birmingham

Dated and well used

Posted 30-Mar-2015
The complex is nicely positioned for the beach but thats the only positive.On day 2 a note was left in the room advising the bath/shower was to be replaced the next day and would be unable to use it for 6 hours so basically a whole day of disruption.Finally 24hours later and after 4 long discussions with reception (no managers available) they agreed to relocate us to a different apartment. on day 5 a group of approx 50 teenagers arrived for a local basket ball tournement and the complex resembled an unsupervised playground.several guests complained but this was met with a shrug of the shoulders and informed the basket ball team would be gone in 4 days!.no action was taken by the management, no recompence offered. We checked out 2 days early and moved to another hotel. Caution- not all areas (sea view seating)shown on the web site are availbe to all guests, some are reserved for guests booked via a German ageny.
2 out of 5
by A verified traveller from england

disappointing place to stay

Posted 15-Mar-2015
Pros: staff
Cons: a better food choice
Location: near to beach ,cafes ,shops and bars
disappointed with this hotel ,given a room that got no sun at anytime of day, therefore apartment was always cold so we had to hire a fire and ask for extra blankets ,the food was very basic more or less the same menu each night and same breakfast each morning .paid for english tv but still got mostly german or spanish speaking channels ,only goood thing at this hotel was the staff all of them were very helpful and polite .
3 out of 5
Recommended
for Everyone
by A verified traveller from Malton, North Yorkshire

Not too bad cheap & cheerful

Posted 29-Sep-2014
Not impressed about no entertainment on as main bar was closed for summer. The life guard was too busy trimming the trees and sweeping up to watch the pool, the reception girls were very friendly and helpful but it took a while to get their attention at times. Rooms were very clean and housekeeping came to change the sheets every other day. The pool bar is rather expensive if you aren't all inclusive but there are plenty of cheap bars around including The Abbey Road which is just around the corner. Its right next to town or the beach which is great for anyone.