Ratings based on 46 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
43% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller from gloucestershire

Where do I start ........nothing like the pictures

Posted 05-Nov-2016
Arrived at hotel, to be told by mineral receptionist David, that we had not got a reservation there , even though I had print out and all necessary paperwork from Expedia. David didn't speak good English, so expected us to call Expedia and sort this ourselves. Finally, it was sorted and we were given 'the last available room , 224'. We had arrived at 20.15, but it took till 21.45 to finally get our room key. By now we were very upset, and hungry. Restaurant shut at 21.00 , so we had to go without food, even though we were all inclusive, so first day wasted. Room was very basic, not particularly clean, and although we had asked for a room with a sea view, as we were celebrating my husbands birthday.....instead, from our bedroom window we had a view of a tree, and from the front we had a view of reception. Food was very poor, and repetitive. Drinks were served in plastic cups, meal times were not good either, evening being 7-9, which we thought was quite late for people with small children. On our last day we had breakfast, but had to check out at 11, and have our wristbands cut off. Our all inclusive stopped then, even though we weren't leaving til 3. The only plus for this apartment complex was the position to the sea front and shops. Really disappointed and upset by the way we were treated and would not return or recommend to friends.
2out of 5
by A verified traveller from Nürensdorf/Schweiz

Einzig die gute Lage ist hervorzuheben.

Posted 17-Oct-2015
Pros: Nur die Lage...
Cons: Ermutigen Sie bitte die Inhaber, die Anlage baldmöglichst zu renovieren.
Location: Direkt am Meer und sehr zentral in der Ortschaft Costa Teguise.
Für fünf Personen in einem Appartement mit zwei Schlafzimmern hatten wir gebucht. Tatsächlich fanden wir auch zwei Schlafzimmer und vier Einzelbetten vor. Allerdings schlug uns ein sehr unangenehmer, "muffiger" Geruch entgegen, als wir die Eingangstüre öffneten. Augenscheinlich hatte die ganze Wohnung einen Wasserschaden erlitten. Das war klar zu erkennen, denn nicht nur grob eingepasste Fliesen im Wohnzimmer, sodern sämtliche Holztüren und Holzzargen zeigten Wasserspuren (von unten aufgezogenes Wasser). Die beiden Schafcouches waren mehr als gebraucht. Die Betten hatten wirklich alte, durchgelegene Matratzen. Ob hier zwei Sterne noch ausreichen, darf bezweifelt werden... Wie bereits erwähnt: Nur die gute Lage direkt am Meer mit kurzem Weg zu den beiden nächstgelegenen Stränden spricht für diese Anlage im Moment...
1out of 5
by A verified traveller from Birmingham

Dated and well used

Posted 30-Mar-2015
The complex is nicely positioned for the beach but thats the only positive.On day 2 a note was left in the room advising the bath/shower was to be replaced the next day and would be unable to use it for 6 hours so basically a whole day of disruption.Finally 24hours later and after 4 long discussions with reception (no managers available) they agreed to relocate us to a different apartment. on day 5 a group of approx 50 teenagers arrived for a local basket ball tournement and the complex resembled an unsupervised playground.several guests complained but this was met with a shrug of the shoulders and informed the basket ball team would be gone in 4 days!.no action was taken by the management, no recompence offered. We checked out 2 days early and moved to another hotel. Caution- not all areas (sea view seating)shown on the web site are availbe to all guests, some are reserved for guests booked via a German ageny.
2out of 5
by A verified traveller from england

disappointing place to stay

Posted 15-Mar-2015
Pros: staff
Cons: a better food choice
Location: near to beach ,cafes ,shops and bars
disappointed with this hotel ,given a room that got no sun at anytime of day, therefore apartment was always cold so we had to hire a fire and ask for extra blankets ,the food was very basic more or less the same menu each night and same breakfast each morning .paid for english tv but still got mostly german or spanish speaking channels ,only goood thing at this hotel was the staff all of them were very helpful and polite .
3out of 5
by A verified traveller

El complejo es bonito y agradable..

Posted 20-Feb-2015
en el apartamento la limpieza escasea bastante. Tuvimos que dejar los platos sin fregar por que no habia ni un solo utensilio de limpieza. Ni siquiera una triste escoba. El personal estupendo y el desayuno también está bien.
2out of 5
by A verified traveller from Barcelona

Mantenimiento decepcionante

Posted 26-Nov-2014
Pros: La ubicación
Cons: Mantenimiento en general
Location: Muy cercano a la playa.
El personal fue amable a excepción de dirección que no atendió nuestras quejas personalmente pese a solicitarlo. El mantenimiento del hotel en general era deficiente (azulejos rotos, muebles en mal estado, falta de limpieza en profundidad...). Pero lo que más nos disgustó fue la presencia de cucarachas en la habitación.
3out of 5
by A verified traveller from madrid

Precio muy bueno,deficiente limpieza y estado

Posted 09-Nov-2014
Cucarachas por la habitación y cocina. Por lo demás bien
3out of 5
by A verified traveller from Malton, North Yorkshire

Not too bad cheap & cheerful

Posted 29-Sep-2014
Not impressed about no entertainment on as main bar was closed for summer. The life guard was too busy trimming the trees and sweeping up to watch the pool, the reception girls were very friendly and helpful but it took a while to get their attention at times. Rooms were very clean and housekeeping came to change the sheets every other day. The pool bar is rather expensive if you aren't all inclusive but there are plenty of cheap bars around including The Abbey Road which is just around the corner. Its right next to town or the beach which is great for anyone.
4out of 5
by A verified traveller from Barcelona

Casi a pie de playa

Posted 25-Aug-2014
Pros: El servicio muy atento, y la zona muy tranquila pero cerca de playa.
Cons: El desayuno. La calidad de los alimentos se puede mejorar, aunque por el precio es normal...
Location: Genial. Delante de la playa, en Costa Teguise.... con un paseo muy bonito y rodeado de playas. Pero algunos locales de la avenida demasiado guiris.
El trato es excelente. En recepción nos aconsejaron sobre dónde ir y qué visitar. Las piscinas están muy bien, con vistas a la playa. Caminando a menos de 5 minutos hay varias playas, muy bonitos, rodeadas por un paseo marítimo.
3out of 5
by L from Reading, Berkshire

Basic and budget but does the job

Posted 25-Jun-2014
Pros: The location is great - you are easily located near to the beach, shops, places to eat - it's perfect to access what you need on foot.
Cons: The hotel could do with some new showers, bedding, and furniture. Everything in the hotel is weathered, worn and tatty but at 2stars - that's expected
Location: There is the beach near by and plenty of places to eat and drink - there were plenty of families and couples so it was perfect for them
My friend and I wanted a few days of sunshine on a budget and decided to stay at this hotel. I'll be honest - it's basic, a bit tatty around the edges but it provides the basics: a comfortable bed, a shower (that isn't very powerful and is luke warm) but it does the job. The breakfast selection was great with lots of new food being replenished regularly by the busy staff.