Ratings based on 402 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller

괜찮은 호텔

Posted 14-Feb-2017
Pros: 깔끔함.. 그리고 상대적으로 넒은 객실크기.
Cons: 없음.
Location: 루체른 시내에서 쇼핑 및 먹거리가 풍부함.
도심지에 다소 떨어져 있으나, 그리 멀지 않음. 차를 렌트한 사람들에게는 접근성이 좋음. 버스 노선 1개가 도심지를 왕복하나, 한시간에 2~3대 혹은 1~2대가 운영하는 듯함. 객실은 스위스 호텔치고 넒은 편이나, 욕실(샤워부스)이 너무 오픈되어서 있어서 친하지 않은 사람과 같이 숙박할 경우 민망할 듯함. 시설은 깔끔한 편임.
5out of 5
Recommended
for Everyone
by A verified traveller

너무 좋았어요~ 뷰도 좋구 침대도 정말편합니다. 위치도 버스정류장 바로 앞입니다.

Posted 02-Feb-2017
너무 좋았어요~ 뷰도 좋구 침대도 정말편합니다. 위치도 버스정류장 바로 앞입니다. 다음번에도 머무를 생각 있습니다.
5out of 5
Recommended
for Couples
by A verified traveller

Stylisches Hotel mit Charme direkt am See

Posted 23-Jan-2017
Pros: Das Gesamtpacket stimmt!
Cons: Ruheraum in der Sauna könnte gemütlicher gestaltet werden
Location: Nähe Stadtzentrum mit direktem Bootsanleger
Großes helles Zimmer mit stylishem Interior, gepaart mit excellenter Küche und schönen Saunen!
5out of 5
Recommended
for Everyone
by A verified traveller from Napoli

Colazione

Posted 08-Jan-2017
Tra i servizi ho messo orribile perché non credo sia logico che a questi livelli la colazione non sia considerata nel prezzo, una facile evitabile caduta di stile
4out of 5
Recommended
for Everyone
by A verified traveller from USA

Modern hotel on the lakefront

Posted 30-Dec-2016
The room was wonderful-quite spacious with wood flowers and a fantastic view of lake Lucerne. The bathroom was also modern and specious. We visited in late December and the room was very hot all the time, but there was no thermostat in the room. We ended up opening the windows each night to let some cool air in. The hotel has a bus stop right out front. The bus comes every 15 minutes and drops you right in front of city center or the train station which was very convenient for us. Overall we really enjoyed our stay here at Hermitage.
4out of 5
Recommended
for Everyone
by A verified traveller from london

Lovely hotel

Posted 27-Dec-2016
Beautiful location albeit 10min bus ride to/from town centre. Welcoming helpful and cheerful staff. Brilliant restaurant.
5out of 5
Recommended
for Everyone
by A verified traveller from Switzerland

Great place to stay in Luzern

Posted 19-Dec-2016
The hotel is 3km off city center, directly on the lake. Very new facility with staff visibly focused on customer satisfaction, great food, great views, easy parking.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Dec-2016
Great hotel with wonderful lake view. One of the best hotels in all of Switzerland.
5out of 5
by A verified traveller

عندما يجتمع كرم الضيافة مع جمال موقع الفندق

Posted 14-Nov-2016 on Hotels
الحمدلله كانت جيدة وموظفي الأستقبال رائعون جداً ويتميزون بالود والأبتسامة دائماً
5out of 5
by A verified traveller

فندق رائع وجميل

Posted 05-Nov-2016 on Hotels
الحمدلله كانت رائعة كل شيء رائع في هذا الفندق الجميل موظفي الريسبشن رائعون وخصوصاً الموظفة الرائعة والطيبة روبينا rubina