Ratings based on 365 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from san francisco

Excellent hotel and view

Posted 13-Sep-2016
This hotel is a little bit further away from the train station than some of the other hotels, but with a great view of mount Pilatus. They have lounge seating in front of the lake, kind of like a private beach. That's something that is really unique to this hotel. I prefer family hotels to large, grand resorts, but still enjoy luxury and convenience. This hotel wasn't as grand as palace Lucerne, but service and facilities were still top notch.
5out of 5
by A verified traveller from Hong Kong

Good hotel

Posted 25-Jul-2016
Beautiful view, a lake view room recommended, large room, good for families, comfortable facilities, good experience.
Comment from Hotel Management
by Hermitage Team, Hotel Management
Thank you.
5out of 5
by A verified traveller from Fallbrook Ca

Beautiful location

Posted 11-Jul-2016
Quiet peaceful location on the lake but with easy access into Lucerne with a bus stop outside the front of the hotel and a boat service from the hotel dock.
Comment from Hotel Management
28-Jul-2016 by Hermiage Team, Hotel Management
Thank you.
5out of 5
by Kar Ming Anthony

Posted 15-Jun-2016 on Hotels
Comment from Hotel Management
by Hermitage Team, Hotel Management
Thank you.
5out of 5
by Allison from Denver

Great hotel!

Posted 12-Jun-2016 on Hotels
We really liked this hotel. It is very modern, clean, and has all the amenities you could need. The bathroom is private. There is a fitness center. The only downside is no A/C, but I do understand, as it is on the lake and isn't usually terribly hot. It's just we like to have a very cold room when we sleep, so we didn't sleep very well. We do appreciate that they had a fan in the room, though! Overall, if we ever went back to Lucerne, there is no doubt we'd stay here! PS--they did offer breakfast, but we didn't partake, so I can't speak to that.
Comment from Hotel Management
by Hermitage Team, Hotel Management
Thank you.
5out of 5
by Ralf from 8127 Forch(ZH)

Traumhotel in Traumlage!

Posted 05-Jun-2016 on Hotels
Sucht man Ruhe, um auszuspannen und dennoch arbeiten zu können, ist dieses Hotel ein Traum!!!
Comment from Hotel Management
by Hermitage Team, Hotel Management
Thank you.
5out of 5
by Lloyd from Melbourne

Great spot with spectacular view

Posted 27-May-2016 on Hotels
Great hotel,get the lake view option for a spectacular outlook
5out of 5
by catherine from Geneve

vue magnifique

Posted 24-May-2016 on Hotels
vue magnifique sur le lac
4out of 5
by A verified traveller

Schönes Hotel, schöne Lage am See

Posted 17-May-2016
Pros: Das Essen
Cons: Aperitif billiger machen. Solarium fehlte
Hat uns gefallen. Vor allem das Essen hervorragend. Preis/Leistung Essen passte gerade noch. Preis/Leistung Aperitif mit 16 Schweizer Franken für 1 Prosecco zu teuer
5out of 5
by MI JUNG from 대한민국

강추합니다~

Posted 16-May-2016 on Hotels
제네바로 가기전 잠시 하루 머문 루쩨른의 숙소는 하루만 머무르기에는 너무 아쉬울만큼 깨끗하고 아름다운 주변환경을 가진 멋진 숙소였습니다. 또한 호텔에서 무료로 자전거를 빌려주어서 루쩨른 시내를 자전거로 투어할 수 있었습니다. 루쩨른 시내에서 약간 떨어져 있으나 그만큼 자연을 즐길 수 있는 숙소입니다. 시간적 여유를 가지고 휴식을 하고 싶은 분들에게 강추합니다^^