Ratings based on 361 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Hong Kong

Good hotel

Posted 25-Jul-2016
Beautiful view, a lake view room recommended, large room, good for families, comfortable facilities, good experience.
Comment from Hotel Management
by Hermitage Team, Hotel Management
Thank you.
5out of 5
by A verified traveller from Fallbrook Ca

Beautiful location

Posted 11-Jul-2016
Quiet peaceful location on the lake but with easy access into Lucerne with a bus stop outside the front of the hotel and a boat service from the hotel dock.
Comment from Hotel Management
28-Jul-2016 by Hermiage Team, Hotel Management
Thank you.
5out of 5
by Lloyd from Melbourne

Great spot with spectacular view

Posted 27-May-2016 on Hotels
Great hotel,get the lake view option for a spectacular outlook
5out of 5
by catherine from Geneve

vue magnifique

Posted 24-May-2016 on Hotels
vue magnifique sur le lac
4out of 5
by A verified traveller

Schönes Hotel, schöne Lage am See

Posted 17-May-2016
Pros: Das Essen
Cons: Aperitif billiger machen. Solarium fehlte
Hat uns gefallen. Vor allem das Essen hervorragend. Preis/Leistung Essen passte gerade noch. Preis/Leistung Aperitif mit 16 Schweizer Franken für 1 Prosecco zu teuer
5out of 5
by MI JUNG from 대한민국


Posted 16-May-2016 on Hotels
제네바로 가기전 잠시 하루 머문 루쩨른의 숙소는 하루만 머무르기에는 너무 아쉬울만큼 깨끗하고 아름다운 주변환경을 가진 멋진 숙소였습니다. 또한 호텔에서 무료로 자전거를 빌려주어서 루쩨른 시내를 자전거로 투어할 수 있었습니다. 루쩨른 시내에서 약간 떨어져 있으나 그만큼 자연을 즐길 수 있는 숙소입니다. 시간적 여유를 가지고 휴식을 하고 싶은 분들에게 강추합니다^^
5out of 5
by A verified traveller

Hotel magnifique

Posted 14-May-2016
Pros: Les chambres
L'hotel est excentré par rapport au centre historique mais desservi par le bus. Chambres magnifiques et personnel de qualité. Ainsi que magnifique vue sur le lac.
5out of 5
by Rajesh R from Bus 24 Stops right outside the Hotel. 8-10 mins from Lucerne Train Station by Bus.

9.5 on 10

Posted 14-May-2016 on Hotels
Scintillating Divine views from every room, always smiling and welcoming staff, Go for Rooms on the 2nd floor ( superior ) towards the end of passage. No Better Spa or destress than to just looking outside the window...Beautiful !!! Could add more vegetarian choices in bf buffet...also a big temperature controlled jacuzzi in the lawns wud take it a notch higher...Gonna come back someday and stay here again...
4out of 5
by A verified traveller from León, México

De paso por Lucerna

Posted 11-May-2016
El trato del personal fue de lo mejor, el hotel muy agradable y modernas las habitaciones. Puedes hacer una caminata del hotel hacia el centro de la ciudad por las orillas del lago, te llevará unos 40 min pero es de lo más sorprendente por su espectacular vista. Solo como sugerencia para tomarlo en cuenta, las cuentas de alimentos se duplican en comparación a cualquier zona europea y el cuarto carece de aire acondicionado.
5out of 5
by Simona from Ginevra


Posted 09-May-2016 on Hotels
La perfezione...