A fire trap
This hotel is, in my opinion, a potential fire trap. It can be accessed either from the restaurant on Jalan Petaling or Jalan Sultan. The reception is on the Jalan Sultan side but to access rooms you must ride an elevator to one floor then open a glass door with a room keycard. On 2 occasions my keycard would not open the door & had to be reset. I was then told that I had probably let my keycard come near a magnet! I dont think so! The whole layout is confusing & I was not the only guest to think this. There is no central stairwell allowing quick departure unless guests notice the fire escape stairwell hidden in a corner of the lift(elevator) lobby. There was only one elevator working during my stay & even it was confusing to operate as the display panel lights just kept flashing. All in all I would avoid this establishment even though it openly displays awards from some of the main travel companies.