Title: Ciala Resort Hotels In Kisumu Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ciala Resort Hotels In Kisumu Hotel with 2 restaurants, in the vicinity of Lake Victoria ![2 restaurants, breakfast, lunch served; local and international cuisine ](https://images.trvl-media.com/lodging/28000000/27370000/27364700/27364670/cef82729.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Executive Suite | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/28000000/27370000/27364700/27364670/99ffc4af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/28000000/27370000/27364700/27364670/ade494da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/28000000/27370000/27364700/27364670/6bdde2be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio | View from room](https://images.trvl-media.com/lodging/28000000/27370000/27364700/27364670/f149a494.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ciala Resort Hotels in Kisumu, along Lake Victoria's shores, offers a peaceful retreat with gardens and a playground. Guests can enjoy breakfast at two restaurants, book a reflexology session at the spa, or borrow complimentary bicycles to explore the area. 8.8 Excellent ## Popular amenities - Bar - Gym - Spa - Pool - Room service - Air conditioning ## Room options ### Check availability for these dates # Tonight [Sept 24 - Sept 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-24&endDate=2025-09-25&selected=27364670&PinnedHotelID=27364670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-24&endDate=2025-09-25&selected=27364670&PinnedHotelID=27364670&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 25 - Sept 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=27364670&PinnedHotelID=27364670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=27364670&PinnedHotelID=27364670&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=27364670&PinnedHotelID=27364670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=27364670&PinnedHotelID=27364670&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=27364670&PinnedHotelID=27364670&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=27364670&PinnedHotelID=27364670&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Executive Suite | Living area | 43-inch Smart TV with satellite channels, TV](https://images.trvl-media.com/lodging/28000000/27370000/27364700/27364670/551adf39.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Smart TV Separate bedroom Blackout curtains 2 bathrooms - 1 bedroom - Hill view - Sleeps 2 - 1 King Bed ![Deluxe Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/28000000/27370000/27364700/27364670/bb90b216.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Blackout curtains 2 bathrooms Rainfall showerhead Electric kettle - Hill view - Sleeps 2 - 1 King Bed ![Superior Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/28000000/27370000/27364700/27364670/59973c96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Air conditioning Smart TV Separate bedroom Blackout curtains Private bathroom Bathrobes Rainfall showerhead - Sleeps 2 - 1 King Bed OR 2 Single Beds ![Deluxe Studio | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/28000000/27370000/27364700/27364670/1fda72a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Soundproofed Air conditioning Free cots/infant beds Smart TV Separate bedroom Blackout curtains Private bathroom Bathrobes - Hill view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKisumu-Hotels-Ciala-Resort-Hotels-In-Kisumu.h27364670.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKisumu-Hotels-Ciala-Resort-Hotels-In-Kisumu.h27364670.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-0.04596%2C34.65032&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uqrff1gwQyNQnfhduC_UVJXoHRg=) Daraja-Mbili, Kisumu, 40100 #### What's nearby - Kisimu museum - 18 min drive - 11.9 miles - Masai Craft Market - 18 min drive - 11.9 miles - The West End Shopping Mall - 18 min drive - 12.8 miles - Dunga Bay - 20 min drive - 13.5 miles - Kisumu Impala Sanctuary - 23 min drive - 12.8 miles #### Getting around - Kisumu (KIS) - 27 min drive #### Restaurants - ‪Kisumu City - ‬12 min drive - ‪Carpediem - ‬8 min drive - ‪Secrete Lounge - Maseno - ‬7 min drive - ‪Lakeside Fish Eating Joints - ‬12 min drive - ‪Green Park Lifestyle - ‬7 min drive ## About this property ### Ciala Resort Hotels In Kisumu Hotel near Lake Victoria Take advantage of a terrace, a garden and a playground at Ciala Resort Hotels In Kisumu. Adventurous travellers may like the mountain biking, fishing and ecotours at this hotel. Indulge in a deep-tissue massage, a facial and reflexology at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool - Free self-parking - Free bike hire, a round-trip airport shuttle (surcharge) and express check-in - Babysitting (surcharge), a gift shop and concierge services Room features All 54 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Rainfall showers and free toiletries - 43-inch Smart TVs with premium channels - Electric kettles, daily housekeeping and desks ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: WiFi (surcharge); wired internet (surcharge) ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - 2 restaurants - A bar/lounge - Couples/private dining - Private picnics - Snack bar/deli ### Things to do - Bicycle repair station - Bicycle storage - Ecotours - Fishing - Free bicycle rentals - Full-service spa - Gym - Hiking/biking trails - Mountain biking - Outdoor pool - Playground - Sauna - Steam room - TV in common areas ### Family friendly - Babysitting (surcharge) - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - 2 meeting rooms - Business centre - Conference space ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ### Full-service spa - Body scrubs - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Reflexology - Sauna - Spa open daily - Steam room - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 43-inch smart TV with premium satellite channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Ciala Resort Kisumu Ciala Kisumu Ciala Resort Ciala Hotels In Kisumu Kisumu Ciala Resort Hotels In Kisumu Hotel Ciala Resort Hotels In Kisumu Kisumu Ciala Resort Hotels In Kisumu Hotel Kisumu ## Frequently asked questions ### Does Ciala Resort Hotels In Kisumu have a pool? > Yes, this property has an outdoor pool. ### Is Ciala Resort Hotels In Kisumu pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ciala Resort Hotels In Kisumu? > Self-parking is free at this property. ### What time is check-in at Ciala Resort Hotels In Kisumu? > Check-in start time: 2 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Ciala Resort Hotels In Kisumu? > Checkout is at 10 AM. Late check-out is available for a fee (subject to availability). ### Does Ciala Resort Hotels In Kisumu provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies. ### Where is Ciala Resort Hotels In Kisumu located? > Situated in a rural location, this spa hotel is 5.3 mi (8.6 km) from Lake Victoria and 11.5 mi (18.5 km) from Kisimu museum. Kisumu Impala Sanctuary and Muliro Gardens are also within 32 mi (52 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ciala Resort Hotels In Kisumu Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.0 Location ### 9.2 Staff & service ### 8.4 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 5 8 - Good 4 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 8/10 Good #### kristen 21 Oct 2022 Liked: Cleanliness, staff & service Disliked: Amenities We came to relax for a couple of days. The pool was closed. The A/C in the room did not work. The water in the fish tank outside was very dirty. The room was clean and the staff were incredibly friendly. The food was great. ##### kristen Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Annette 9 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed the serene environment, it is a world-class hotel in the middle of a rural location. The scenic hills close by, well-lawned grounds, and friendly staff were absolutely fantastic. I recommend the property for families, couples, and for conference arrangements. Thank you for the wonderful hospitality; special thanks to Pauline from the front desk for her wonderful service. Regards, Annette Owidhi. ##### Annette Stayed 2 nights in Aug 2022 ### 8/10 Good #### Lundström 1 Jun 2022 Liked: Cleanliness, staff & service, room comfort ##### Lundström Stayed 4 nights in May 2022 ### 6/10 Okay #### PETER 6 May 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious rooms and well manicured lawns. The music noise from the pool restaurant at night is annoying ##### PETER Stayed 3 nights in Apr 2022 ### 10/10 Excellent #### Verified traveller 12 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amaazing place to stay ##### Verified traveller Stayed 2 nights in Apr 2022 ### 10/10 Excellent #### Verified traveller 20 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities Lovely place to live I would 10/10 recommend ##### Verified traveller Stayed 2 nights in Mar 2021 ### 10/10 Excellent #### Verified traveller 27 Dec 2020 ##### Verified traveller Stayed 1 night in Dec 2020 ### 10/10 Excellent #### John Oyiengo 1 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Jewel in Western Kenya Hospitality Industry An amazing place with wonderful service and amenities for the family. Highly recommended for your stay ![Swimming pool to cool ](https://a.travel-assets.com/ugc/hotel-reviews/791F15465DDBA1E9A3281ED165D25BE5D9F46B6B1577907130205.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Scenic Maragoli hills from the balcony](https://a.travel-assets.com/ugc/hotel-reviews/FA3D8C40D8DB325CC2C885FA5FCF0C9D7F433AEC1577907133147.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Festive season all set up. New year eve and fireworks quite spectacular ](https://a.travel-assets.com/ugc/hotel-reviews/0E7C79C0D04834765C1D51777504D798283DD2B61577907137067.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Oyiengo Stayed 4 nights in Dec 2019 ### 8/10 Good #### Verified traveller 17 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jun 2019 ### 8/10 Good #### Verified traveller 27 May 2019 Liked: Cleanliness, property conditions & facilities #### Mixed feelings The hotel facilities are excellent - the best I have seen in the area. However I found the pillows to be uncomfortable and there seems to be a disco nearby that plays all night long, therebybmaking sleep difficult. Service overall was ok - not great. ##### Verified traveller Stayed 1 night in May 2019