Ratings based on 100 Verified Reviews

3.6 out of 5
68% of guests recommend
3.9 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5

Family vacation

Posted 26-Feb-2017 on Hotels
Great location, early check-in was easy, late check out availabile. Only issues were we had to call to get clean towels and our 3 yr old son found and was playing with used contacts he found on the floor.
3 out of 5
by A verified traveller

Check-in process is ridiculous.

Posted 20-Feb-2017 on Orbitz
The check-in office is over a mile from where you actually stay. No information posted at front door or anywhere else on premises. Called number and was on hold for well over 10 minutes before someone finally informed me where I was supposed to go to check-in. The address given in Orbitz's confirmation email was neither the building we stayed in, nor was it the location of the check-in office. The check-in process information could have easily been provided in an email.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 30-Sep-2016 on Hotels
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 26-Sep-2016 on Hotels
2 out of 5
by Matt from Carmel IN

Get your act together

Posted 07-Aug-2016 on Hotels
Booked but received no info about where to check in. It's a ski lodge condo so nothing on site. The phone numbers provided were useless and that added to the frustration. Finally luckily found somebody who pointed me to the other building where I had to check in. Checked in, headed back to building down the road. The key did not work. I couldn't get in the garage nor the front door. Had to call the front desk and they sent somebody down. The key he had also did not work. So he had to drive back to get a key. Finally got in the room. The shower was lukewarm. Come on man! A hot shower is not asking for much.
3 out of 5
by Steve

overpriced for accommodation

Posted 27-Mar-2016 on Hotels
Hotel check in was terrible. It was a mile down the road. Sleeper sofa mattress was awful. Way overpriced for a Motel 6 type accommodation.
4 out of 5
for Everyone
by A verified traveller

Very nice hotel

Posted 12-Mar-2016
The hotel was very nive. Great location, affordable price and great staff service.
4 out of 5
by Arran

This traveller left a rating score only Posted 09-Mar-2016 on Hotels
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 07-Mar-2016 on Hotels
5 out of 5
by James from Roswell GA

Nice Condo Close to Keystone's River Run Village

Posted 01-Feb-2016 on Hotels
The condo is located conveniently to River Run Village at Keystone Resort. There are restaurants within walking distance. Off-site check-in was a little inconvenient but check-out was simple and required a brief telephone call and leaving the keys in the condo.