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Cross Keys Hotel

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Iron/ironing board, free WiFi, bed sheets, wheelchair access
Iron/ironing board, free WiFi, bed sheets, wheelchair access
Iron/ironing board, free WiFi, bed sheets, wheelchair access
Iron/ironing board, free WiFi, bed sheets, wheelchair access

Overview of Cross Keys Hotel

Cross Keys Hotel

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationKelso Abbey2 min walk
  • Popular LocationKelso Racecourse3 min drive
  • Popular LocationFloors Castle5 min drive

Choose dates to view prices

About this area

Kelso

In the city centre, Cross Keys Hotel is in an area with good shopping. Floors Castle and Mellerstain House are local landmarks, and some of the area's activities can be experienced at Borders Abbeys Way and Kelso Racecourse.
Popular Location

What's nearby

  • Kelso Abbey - 2 min walk
  • Kelso Racecourse - 3 min drive
  • Floors Castle - 5 min drive
  • Smailholm Tower - 12 min drive
  • Mellerstain House - 15 min drive

Getting around

  • Tweedbank Station - 19 min drive

Restaurants

  • Saddlers Restaurant — 1 min walk
  • The Oak Room — 1 min walk
  • The Contented Vine - 3 min walk
  • Ristorante Italia - 3 min walk
  • The Waggon Inn - 5 min walk

About this property

Cross Keys Hotel

3.5-star hotel with 2 restaurants and free breakfast
2 restaurants, 2 bars/lounges and coffee/tea in a common area are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. All 26 rooms offer free WiFi and free wired Internet, plus room service and flat-screen TVs with digital channels. Other amenities available to guests include coffee makers, free bottled water and hairdryers.
Cross Keys Hotel offers 26 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free English breakfast available 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Cross Keys Hotel Kelso
Cross Keys Hotel
Cross Keys Kelso
Cross Keys Hotel Kelso, Scotland
Cross Keys Hotel Hotel
Cross Keys Hotel Kelso
Cross Keys Hotel Hotel Kelso

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 14 out of 48 reviews
5 - Excellent 29%
Rating 4 - Good. 21 out of 48 reviews
4 - Good 44%
Rating 3 - Okay. 10 out of 48 reviews
3 - Okay 21%
Rating 2 - Poor. 3 out of 48 reviews
2 - Poor 6%
Rating 1 - Terrible. 0 out of 48 reviews
1 - Terrible 0%

4.1/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The full Scottish Breakfast was excellent we also had a evening meal there that was good
Stayed 1 night in Dec 2019

5/5 Excellent

Stayed 1 night in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019