Fairmont Orchid Gold Experience

Photo gallery for Fairmont Orchid Gold Experience

Featured image
Private beach, white sand, beach cabanas, sun-loungers
Private beach, white sand, beach cabanas, sun-loungers
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Minibar, in-room safe, desk, soundproofing

Overview of Fairmont Orchid Gold Experience

UNESCO Sustainable Travel Pledge

Fairmont Orchid Gold Experience

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
1 N Kaniku Drive Kohala-Building A, Kamuela, HI, 96743

Explore the area

  • Popular LocationGreat 4-D Movie Ride20 min walk
  • Popular LocationMauna Lani Beach8 min drive
  • Popular LocationPuako Beach14 min drive
  • AirportKailua-Kona, HI (KOA-Kona Intl.)36 min drive

Choose dates to view prices

About this area

Kamuela

Located in Kamuela, Fairmont Orchid Gold Experience is on a private beach. The area's natural beauty can be seen at Hapuna Beach State Park and Mauna Kea Beach. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby.

What's nearby

  • Great 4-D Movie Ride - 20 min walk
  • Mauna Lani Beach - 8 min drive
  • Waikoloa Kings Golf Course - 11 min drive
  • Waikoloa Beach Golf Course - 12 min drive
  • Puako Beach - 14 min drive

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.) - 36 min drive

Restaurants

  • Brown's Beach House — 1 min walk
  • Hale Kai — 1 min walk
  • Ruth's Chris Steak House - 20 min walk
  • Under the Bodhi Tree - 20 min walk
  • Kimobean Coffee - 4 min drive

About this property

Fairmont Orchid Gold Experience

Resort with private beach and full-service spa
Spend the day relaxing at Fairmont Orchid Gold Experience's private white sand beach, practising your swing on the golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 45 soundproofed rooms feature free WiFi and minibars. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Fairmont Orchid Gold Experience offers 45 forms of accommodation with minibars and video game consoles. Rooms open to furnished lanais. 55-inch LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

This Kamuela resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 10 outdoor tennis courts. An outdoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Without Walls. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:30 AM–10:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 10 outdoor tennis courts
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Canoeing
  • Fishing
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/games room
  • Cots/infant beds (surcharge)
  • Free rollaway/extra beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • French
  • Japanese

Business services

  • Business centre
  • Conference space (30000 square feet)
  • Meeting rooms - 11

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Free rollaway beds

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Films for purchase
  • Video game console

Food and drink

  • Champagne service
  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Furnished lanai

More

  • Children's slippers
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

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Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per accommodation, per night
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are available for USD 75.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 47.19 per accommodation, per night
The resort fee includes:
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Phone calls
  • Concierge service
  • Parking
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Fairmont Orchid Gold Experience Resort
Fairmont Orchid Gold Experience Kamuela
Fairmont Orchid Gold Experience Resort Kamuela

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 14 out of 18 reviews
5 - Excellent 78%
Rating 4 - Good. 2 out of 18 reviews
4 - Good 11%
Rating 3 - Okay. 1 out of 18 reviews
3 - Okay 6%
Rating 2 - Poor. 1 out of 18 reviews
2 - Poor 6%
Rating 1 - Terrible. 0 out of 18 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and gold experience was great.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely grounds! The rooms were more 4 - 5 star.
Stayed 4 nights in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valentines Day
The facility and grounds were amazing. The staff outside and at restaurants were amazing. The Gold Experience was NOT worth it during the pandemic as it does not allow any type of extra service so until that is lifted I would not recommend it nor did they offer anything for Valentines Day etc. The on site Hertz rental car was kind of a joke, the island is not crowded and they just didn’t care, so I went elsewhere, basically rent your car from airport.
Stayed 3 nights in Feb 2021