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The Henderson Castle

Photo gallery for The Henderson Castle

Featured image
Rooftop pool
Outdoor spa bath
Rooftop pool
Terrace/patio

Overview of The Henderson Castle

The Henderson Castle

3.5 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Kitchen

Cleaning and safety practices

  • Social distancing
100 Monroe Street, Kalamazoo, MI, 49006

Explore the area

  • Popular LocationKalamazoo College5 min walk
  • Popular LocationWaldo Stadium12 min walk
  • Popular LocationWestern Michigan University17 min walk
  • AirportKalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.)10 min drive

Choose dates to view prices

About this area

Kalamazoo

Located in Kalamazoo, The Henderson Castle is in the business district and near the beach. The area's natural beauty can be seen at Fort Custer State Recreation Area and Portage Creek Bicentennial Park, while Kalamazoo Valley Museum and Kalamazoo Institute of Arts are cultural highlights. Travelling with kids? Consider Kalamazoo Nature Center and Air Zoo. Take in the nearby slopes with snowboarding and ski runs, or try out other outdoor activities such as snowmobiling and snowshoeing.

What's nearby

  • Kalamazoo College - 5 min walk
  • Waldo Stadium - 12 min walk
  • University Arena - 15 min walk
  • Western Michigan University - 17 min walk
  • Kalamazoo Institute of Arts - 2 min drive

Restaurants

  • Saffron - 7 min walk
  • University Roadhouse - 9 min walk
  • Rasa Ria - 10 min walk
  • Comensoli's - 11 min walk
  • Ruggers Up and Under - 14 min walk

Getting around

  • Kalamazoo Transportation Center - 3 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 10 min drive

About this property

The Henderson Castle

Family-friendly ski bed & breakfast with an attached winery
After a day on the slopes, return to The Henderson Castle to dine at the restaurant, drink at the bar/lounge or relax in massage/treatment rooms. All 12 individually decorated rooms feature free WiFi and memory foam beds. Upscale amenities include private spa tubs and fireplaces, and guests can also appreciate conveniences such as 17 bathrooms and dining areas.
The Henderson Castle offers 12 forms of air-conditioned accommodation which are accessible via exterior corridors, and features private hot tubs and fireplaces. Rooms open to balconies. This individually decorated and furnished accommodation has separate dining areas. Memory foam beds feature Frette Italian sheets, down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Guests can make use of the shared/communal kitchen. Bathrooms include baths or showers with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries.

This Kalamazoo bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Free off-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 20 beach bars and 1 bar/lounge
  • Room service available

Things to do

  • 18 holes of golf
  • 2 hot tubs
  • Access to nearby health club
  • Art gallery
  • Cross-country skiing
  • Downhill skiing
  • Playground
  • Private picnics
  • Private winery tours
  • Public winery tours
  • Racquetball/squash
  • Sauna
  • Sledging
  • Spa services
  • Steam room
  • Wine-tasting room
  • On-site winery
  • Winery release events
  • Yoga classes

Family friendly

  • High chair
  • Microwave
  • Playground
  • Separate dining area

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Golf caddy
  • Golf cart
  • Luggage storage
  • Snow sports gear
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • Business centre
  • Conference space (2691 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace
  • Vineyard

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 25 casino gaming tables
  • 100 casino slot machines
  • 4 casino VIP rooms
  • Casino (53820 square feet of space)
  • Couples dining
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Down duvet
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • 17 bathrooms
  • Dressing gowns
  • Bathtub or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Blender
  • Champagne service
  • Coffee grinder
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Free bottled water
  • Freezer
  • Ice maker
  • Microwave
  • Oven
  • Shared kitchen access

Outdoor space

  • Balcony
  • Garden

More

  • Access via exterior corridors
  • Desk
  • Fireplace
  • Free newspapers
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Private hot tub
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 10 PM
Early check-in subject to availability
Early check-in fee: USD 25.0
Late check-in fee: USD 25.0 for check-in after 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.0
Express checkout

Special check-in instructions

The front desk is open daily from 9 AM - 8 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving after 10 PM will be charged an additional EUR 25 per hour.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per stay
Dogs welcome
2 per room
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Cots (infant beds) are available for USD 25 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 18.00 per accommodation, per stay
The resort fee includes:
  • Breakfast
  • Spa access
  • Internet access
  • In-room coffee
  • Self-parking
  • Parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Extended parking fee: USD 20 per night
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.0 (subject to availability)
  • Late check-in fee: USD 25.0 for check-in after 10 PM
  • Late check-out fee: USD 25.0 (subject to availability)
  • Crib (infant bed) fee: USD 25 per night
  • Rollaway bed fee: USD 25.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Henderson Castle Inn & B&B
Henderson Castle Inn & B&B Kalamazoo
Henderson Castle B&B Kalamazoo
Henderson Castle B&B
Henderson Castle Kalamazoo
Henderson Castle
The Henderson Castle Kalamazoo
The Henderson Castle Bed & breakfast
The Henderson Castle Bed & breakfast Kalamazoo

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 73 out of 214 reviews
5 - Excellent 34%
Rating 4 - Good. 61 out of 214 reviews
4 - Good 29%
Rating 3 - Okay. 33 out of 214 reviews
3 - Okay 15%
Rating 2 - Poor. 34 out of 214 reviews
2 - Poor 16%
Rating 1 - Terrible. 13 out of 214 reviews
1 - Terrible 6%

3.9/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.7/5

Property conditions & facilities

3/5 Okay

Liked: Room comfort
Disliked: Staff & service
Needs management, but I had a good stay
With proper training of staff on how an up-scale hotel is run, this place has potential to be great. There were a lot of shortcomings with staying here and I doubt I would ever stay again, but it was just nice to get away for a bit. I just wish there was some manager presence there so that the dinners would be top notch and the housekeeping monitored so I can actually get items replenished and not leave cleaning products in my boyfriend's wine glass in our room. Please ensure someone trains staff in professionalism in the dining room and the Chophouse also could be top notch. Everything fell short for where I thought things should be while visiting, but I cannot say the staff isn't funny!
Stayed 2 nights in Sep 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE
HORRIBLE! Unsanitary, mold, dirty floors, walls, bedding. Exposed wiring. Terrible meal, old food, dirty linens, unsafe rooftop structure, untrained staff. Worst experience in any stay in 50 years of traveling.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/5 Poor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property has not been well kept. The person running the inn is charging too much for the condition, service, and overall appearance of this property. Coffee cups were dirty, juice glasses were dirty bed linens were dirty also. No real attention to detail. Breakfast was a bowl of Cheerios and some fruit. We declined. Not thrilled to be awakened at 1 am to sex sounds coming from the spa room. Ick. Glad I didn’t schedule a massage. Too many other quality places to stay. Don’t recommend this place.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was a very nice place
Stayed 1 night in Jun 2021