Title: La Casona de Don Porfirio Hotel Boutique Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=5372576&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # La Casona de Don Porfirio Hotel Boutique Travelers connect with nature through ecotours and mountain biking trails at this rural retreat, then rejuvenate their senses in peaceful surroundings ## Photo gallery for La Casona de Don Porfirio Hotel Boutique ![Reception - La Casona de Don Porfirio Hotel Boutique (Jonotla)](https://images.trvl-media.com/lodging/6000000/5380000/5372600/5372576/8ac94a8a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - La Casona de Don Porfirio Hotel Boutique (Jonotla)](https://images.trvl-media.com/lodging/6000000/5380000/5372600/5372576/ffed116d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Master Suite Deluxe | Individually decorated, individually furnished, blackout curtains - La Casona de Don Porfirio Hotel Boutique (Jonotla)](https://images.trvl-media.com/lodging/6000000/5380000/5372600/5372576/b7bd291e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - La Casona de Don Porfirio Hotel Boutique (Jonotla)](https://images.trvl-media.com/lodging/6000000/5380000/5372600/5372576/1fe23f66.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - La Casona de Don Porfirio Hotel Boutique (Jonotla)](https://images.trvl-media.com/lodging/6000000/5380000/5372600/5372576/537303b5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Casona de Don Porfirio Hotel Boutique offers a tranquil countryside escape with regional cuisine, aromatherapy and hydrotherapy spa treatments, and scenic garden views. Perfect for nature enthusiasts exploring local ecotours and mountain biking routes. ## Reviews 8.4 Very good ## Popular amenities - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant - Bar ## Room options ### Check availability for these dates Tonight [Jan 29 - Jan 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=5372576&PinnedHotelID=5372576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=5372576&PinnedHotelID=5372576&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=5372576&PinnedHotelID=5372576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=5372576&PinnedHotelID=5372576&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5372576&PinnedHotelID=5372576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=5372576&PinnedHotelID=5372576&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5372576&PinnedHotelID=5372576&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=5372576&PinnedHotelID=5372576&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 6 of 6 rooms ### View all photos for Junior Suite ![Junior Suite | Individually decorated, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/6000000/5380000/5372600/5372576/d6428736.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Individually furnished Individually decorated Flat-screen TV Blackout curtains Rainfall showerhead Private bathroom Free bottled water Satellite channels - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Master Suite ![Master Suite | Individually decorated, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/6000000/5380000/5372600/5372576/d6cebc9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite ### Highlights Individually furnished Individually decorated Flat-screen TV Blackout curtains Rainfall showerhead Private bathroom Free bottled water Satellite channels - 194 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Lover Suite ![Individually decorated, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/6000000/5380000/5372600/5372576/e653fb84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lover Suite ### Highlights Individually furnished Individually decorated Flat-screen TV Blackout curtains Rainfall showerhead Private bathroom Free bottled water Satellite channels - Mountain view - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Lover Suite Deluxe ![Lover Suite Deluxe | View from room](https://images.trvl-media.com/lodging/6000000/5380000/5372600/5372576/d04e7fcc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lover Suite Deluxe ### Highlights Individually furnished Individually decorated Flat-screen TV Blackout curtains Rainfall showerhead Private bathroom Free bottled water Satellite channels - Mountain view - 312 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Master Suite Deluxe ![Master Suite Deluxe | Individually decorated, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/6000000/5380000/5372600/5372576/68b7a623.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Deluxe ### Highlights Individually furnished Individually decorated Flat-screen TV Blackout curtains Rainfall showerhead Private bathroom Free bottled water Satellite channels - Mountain view - 409 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Grand Deluxe ![Grand Deluxe | Individually decorated, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/6000000/5380000/5372600/5372576/c5ce72f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe ### Highlights Individually furnished Individually decorated Flat-screen TV Blackout curtains Rainfall showerhead Private bathroom Free bottled water Satellite channels - Mountain view - 420 sq ft - Sleeps 6 - 3 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJonotla-Hotels-La-Casona-De-Don-Porfirio-Hotel-Boutique.h5372576.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJonotla-Hotels-La-Casona-De-Don-Porfirio-Hotel-Boutique.h5372576.Hotel-Information) ## About the area Located in Jonotla, La Casona de Don Porfirio Hotel Boutique is in a rural area. Church of San Francisco and Yohualichan Archaeological Site are local landmarks, and the area's natural beauty can be seen at El Chamoral Ecotourist Park and Las Brisas Waterfall. [Visit our Jonotla travel guide](https://www.expedia.co.uk/Jonotla.dx6198040) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.03163%2C-97.57519&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=T8xNkS6lN8qQQDeQC1ogr2F8jaU=) Calle Independencia esq, J.C: Bonilla, Jonotla, PUE, 73530 ### What's nearby - Church of San Francisco 36 min drive \- 10.5 miles - Las Brisas Waterfall 41 min drive \- 11.6 miles - Yohualichan Archaeological Site 46 min drive \- 12.8 miles ### Restaurants - Café Restaurante Bar La Época De Oro 23 min drive - Taol 22 min drive - La Perla De Caribe 23 min drive - Café Quetzal 23 min drive - La Terraza 23 min drive ## About this property ### La Casona de Don Porfirio Hotel Boutique Hotel in a rural location At La Casona de Don Porfirio Hotel Boutique, you can look forward to free continental breakfast, a terrace and a garden. Indulge in hydrotherapy and aromatherapy at the on-site spa. Be sure to enjoy a meal at the on-site Regional cuisine restaurant. Enjoy on-site activities, such as mountain biking and ecotours. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar. You'll also enjoy the following perks during your stay: - Free self-parking - Bike hire, tour/ticket information and barbecues - A billiards/pool table and smoke-free property Room features All guestrooms are individually furnished, and have comforts such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - 42-inch flat-screen TVs with satellite channels - Daily housekeeping and phones ## Similar properties ![Garden](https://images.trvl-media.com/lodging/32000000/31140000/31135700/31135657/4fa70c04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Corazón de Niebla Cuetzalan del Progreso - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 9.6 Exceptional 130 reviews £46 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=31135657&PinnedHotelID=31135657&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/54000000/53240000/53231500/53231471/c55cce3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Posada Astrud,Cuetzalan Cuetzalan del Progreso - Pool - Parking included - Free Wi-Fi - Restaurant 6.4 143 reviews £25 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=53231471&PinnedHotelID=53231471&HadPinnedHotel=true®ionId=-1&adults=2) ![Hydrotherapy, massages](https://images.trvl-media.com/lodging/12000000/11870000/11867100/11867018/ff09a8ff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Jorge Tlatlauquitepec - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free continental breakfast available daily 9 AM to 11:30 AM - A bar/lounge - A restaurant ### Things to do - Bicycle rentals - Billiards/pool table - Ecotours - Full-service spa - Mountain biking ### Conveniences - Limited-hour front desk ### Guest services - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Outdoors - Barbecue grill - Garden - Terrace ### Full-service spa - Aromatherapy - Hydrotherapy - In-room massages ### Accessibility - No lift ### More - 1 building - 2 floors - Built in 2010 - Fireplace in lobby - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels ### Food and drink - Free bottled water - Limited room service ### More - Individual decor - Individual furnishings - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 9 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 1 PM Contactless check-out ### Special check-in instructions The front desk is open daily from 7 AM - 9 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed on Monday, Tuesday and Wednesday: - Restaurant ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Casona Don Porfirio Boutique Casona Don Porfirio Boutique Jonotla Casona Don Porfirio Hotel Boutique Casona Don Porfirio Hotel Boutique Jonotla Casona Don Porfirio Jonotla La Casona Don Porfirio Jonotla La Casona de Don Porfirio Hotel Boutique Hotel La Casona de Don Porfirio Hotel Boutique Jonotla La Casona de Don Porfirio Hotel Boutique Hotel Jonotla ## Frequently asked questions ### Is La Casona de Don Porfirio Hotel Boutique pet-friendly? ### How much is parking at La Casona de Don Porfirio Hotel Boutique? ### What time is check-in at La Casona de Don Porfirio Hotel Boutique? ### What time is check-out at La Casona de Don Porfirio Hotel Boutique? ### Where is La Casona de Don Porfirio Hotel Boutique located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## La Casona de Don Porfirio Hotel Boutique Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.8 Location ### 9.2 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 24 8 - Good 18 6 - Okay 5 4 - Poor 2 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Jose 21 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice The Casona is a nice hotel. The room siz is acceptable. Staff is friendly and helpful. The price is too high for what you get. Hotels.con says the distance from Cuetzalan is 4.6 miles. No it is 16 miles an transportation is very limited to go in and out. The Casona is located in the town of Jonotla, Puebla which is a very nice town if you want to "disconect" ##### Jose Stayed 2 nights in Aug 2024 ### 8/10 Good #### Rodrigo Hernández 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Personal amable ##### Rodrigo Hernández Stayed 1 night in Jan 2026 ### 10/10 Excellent #### José Antonio 25 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities La habitación muy limpia ,el personal muy atento,la comida rica , cumplió mis expectativas ##### José Antonio Stayed 2 nights in Jan 2026 ### 8/10 Good #### María del Carmen 22 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy relajante el spa ...la comida deliciosa y el desayuno ...el personal muy atentos y resolutivos ##### María del Carmen Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Carlos Alberto 27 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar Increíble, la naturaleza, los lugares cercanos a visitar, pero nada tendría tanto valor si no existiera ese maravilloso grupo de personas que hacen de la estancia algo único. Todos nos atendieron de maravilla,recepción, personal del restaurante, personal para los tours, personal de limpieza, personal del spa. Todos hicieron de nuestro viaje una experiencia única que nos hizo sentir como en casa.Gracias Totales ![](https://a.travel-assets.com/ugc/hotel-reviews/7e00d440-6067-473c-9d6c-e5e54d23a8c0-1766852058502.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f9cc2d62-d617-4183-90f1-0835ff75bbbe-1766852163592.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9dcdad4d-3755-441a-b718-e26c0c4dde54-1766852144117.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c3d83ee3-c870-4eb2-83a7-1ba304e5fc49-1766852154119.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carlos Alberto Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### FERNANDO 31 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es importante que actualicen sus suscripciones de la tv por cable. Jamás pude entrar a verla. El chico que nos recibió sumamente atento y servicial, felicidades. ##### FERNANDO Stayed 1 night in Jul 2024 ### 8/10 Good #### Verónica 24 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy bonito hotel y su personal muy amable La comida del restaurante muy rica. ##### Verónica Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Rosy 21 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Rosy Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Bernardo Antonio 4 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar, muy bonito, limpio y la cómoda deliciosa! Audi es la onda!!! El es el que mueve todo ahí!!! ##### Bernardo Antonio Stayed 1 night in Nov 2023 ### 8/10 Good #### ABEL 10 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Buen diseño de edificio ##### ABEL Stayed 1 night in Aug 2023 ### 10/10 Excellent #### ernesto samuel 27 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excelente atención ##### ernesto samuel Stayed 1 night in Jul 2023 ### 8/10 Good #### José 12 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excelente lugar para descansar ##### José Stayed 1 night in Jun 2023 ### 6/10 Okay #### Marina 21 May 2023 Liked: Staff & service Disliked: Cleanliness El personal fue muy amable pero la habitación mala, olía mal, el baño sucio y falto de mantenimiento. La habitación no tenía ni una silla. No volvería. ##### Marina Stayed 1 night in May 2023 ### 10/10 Excellent #### Jose 25 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente opción en la Sierra de Puebla ##### Jose Stayed 2 nights in Jan 2023 ### 8/10 Good #### Alberto 5 Dec 2022 Liked: Cleanliness En la montaña muy agradable El desayuno que incluía era muy poquito y me parece que la habitación era cara para una noche y húmeda Nos cobraron más por ser tres personas y no había tres toallas en el baño!!! ##### Alberto ### 8/10 Good #### erendira 14 Aug 2019 Liked: Staff & service, room comfort #### Buena experiencia pero con ciertos detalles El personal muy atento. Solo que en la página no te dicen que no hay señal de celulares y el wifi que tienen en el hotel solo sirve en ciertas áreas (y no muy bien) el hotel es lindo pero está un poco descuidado mi Habiatcion tenían una gotera, solo estuvimos una noche hospedados y se fue la luz 3 veces. En la madrugada morimos de calor ##### erendira Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller 22 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar es hermoso, el único detalle es la recepción de wifi, pero igual sirve para desconectarte;) ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### JEP 5 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities Un excelente lugar para relajarse y descansar, el personal es muy amable y atento, la limpieza y las condiciones del hotel son muy buenas, solo que en los cuartos frente al edificio principal no tiene WIFI pero sino lo necesitas es lo unico que me hizo falta, en general una gran experiencia ##### JEP Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Verified traveller 15 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A must see and enjoy experience. Wonderful food, very helpful staff ##### Verified traveller Stayed 1 night in Feb 2019 ### 8/10 Good #### Verified traveller 5 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Me gustó el hotel pero me hubiera gustado otro tipo de habitación ya que la que me tocó no cumplía lo básico a lo que estoy acostumbrada como secadora, me incomodó un poco que las cortinas no cerraban en su totalidad y no podía estar en la habitación a libertad porque se veía para afuera, de ahí en fuera todo muy bien la atención, la naturaleza, las instalaciones, todo muy bien. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 4 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Una joya en la sierra de Puebla, todo el tiempo hacen que tu experiencia sea muy agradable, tienen un tour a unas grutas y cascadas que vale la pena visitar y otro tour para visitar el pueblo de Jonotla donde esta ubicado el hotel y un mirador arriba de una iglesia donde puedes ver una pequeña virgen que milagrosamente apareció tallada en piedra. Vale la pena. En el restaurante del hotel también se come muy bien. A 40 minutos esta el famoso pueblo de Cuetzalan. 100% recomendable!! ##### Verified traveller Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Patricia 13 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Increíble hotel , las instalaciones y la atención súper , me encanto ##### Patricia Stayed 2 nights in Nov 2018 ### 6/10 Okay #### Carlos 7 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Increíble lugar, bellísimo hotel, excusas tontas. hermoso hotel con buenos alimentos y gran variedad de servicios que ofrece. Hubiéramos vuelto con toda seguridad si no nos hubieran salido con la noticia que por reservar por Hotels.com ellos no facturan. Pedimos hablar con el gerente acerca de esto y no nos tomo o devolvió la llamada. Esto arruina todo lo hermoso que tiene, porque se convierte en una experiencia desagradable. Lo curioso es que los demás hoteles que usamos en el viaje los reservamos de la misma manera y nunca se negaron a facturar, y lo puedo comprobar. ##### Carlos Stayed 1 night in Nov 2018 ### 8/10 Good #### Haydee 5 Nov 2018 Liked: Staff & service El lugar es hermoso, solo que el cuarto que nos tocó olía mucho a humedad, lo que es molesto, recomendaría que lo ventilaran más. Se muestran en las fotos spas para meterte pero no te informan que tienen un costo adicional, lo que es una información poco clara para los clientes. ##### Haydee Stayed 2 nights in Nov 2018 ### 6/10 Okay #### Verified traveller 17 Sept 2018 #### Muy caro para el lugar Un hotel promedio, enclavado en la maravillosa sierra norte de Puebla. 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