Ratings based on 130 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
95% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from KL

Average Malaysian Hotel

Posted 29-Nov-2016
Pros: It's location. Spacious rooms, suitable for families. Nice swimming pool.
Cons: Staff common courtesy and professional ethics. Upgrade outdated and old furnishings and sanitarywares
Location: Good location. Many eateries nearby along Jln Skudai heading towards the city centre. 20 mins drive to Legoland and Hello Kitty Land
This hotel has potential but under the present management, I'm afraid things will not improve. Most of the staff, the F&B outlet staff, especially during breakfast, security and management have no courtesy at all; not smiling, no warm wishes, cold response etc. That is what happens when the management lack experience. The gymnasium has no air-conditioning, just a ceiling fan. The basement car park is dirty and full of unused decorative pieces which occupies a lot of parking spaces. The hotel has potential but unfortunately it failed miserably.
5out of 5
by A verified traveller

Posted 02-Nov-2016
Pros: Room is clean, the bed is comfort, big pool. many types of breakfast choice
Cons: Don't have free wifi. You will have to pay additional to get free wifi in your room
3out of 5
by nurul adila from Terengganu

pro and contra

Posted 21-Aug-2016 on Hotels
This is a good trip for us,good food,good swimming pool for my baby,nice service. but at my room have mosquito everywhere and my baby get a bite. And another one you have basement car park but why dont have lift thru basement. Thank you.
4out of 5
by zaini

This traveller left a rating score only Posted 18-Aug-2016 on Hotels
4out of 5
by A verified traveller

GOOD HOTEL

Posted 17-Aug-2016 on Hotels
everything is good. but the location is a little bit far from shop/restaurant/groceries.
4out of 5
by A verified traveller

Best Hotel with nice swimming pool

Posted 15-Jul-2016
Pros: swimming pool with slides
Cons: - breakfast menu need to changes and revised
- breakfast at coffee house not as i expected due to additional egg boiled egg need to additional money.
4out of 5
by PP

simple yet NICE

Posted 29-Jun-2016 on Hotels
-staff are attentive & polite
4out of 5
by A verified traveller from Seri Kembangan, Sgor

Room very spacious and clean

Posted 24-Jun-2016
This is the first time I stayed in this hotel and I was surprised to find that the room is very spaciuos with a kitchenette with a reasonable and affordable price. The room is also well maintained and clean.
4out of 5
by Kim Wui from Singapore

Nice place, if you are looking for a suite

Posted 14-Jun-2016 on Hotels
M Suites was one of the few hotel that caters for a larger family group of 2A+3C as they have suites with 2 bedrooms. Location was ok, as long as you drive. Nothing in the neighborhood. Staff are friendly. Breakfast spread was not great. I was looking at the renovation work done on the restaurant, and was expecting more.
2out of 5
by Firdaus from Kuala Lumpur

Disappointed stay and a lot to improve on

Posted 10-Jun-2016 on Hotels
We stayed there because thought its convinent to go to Legoland and Jb town. Unfortunately, the view was block by a huge project across the street. The most disappointed is the breakfast, they charge RM25 for a child with a very limited breakfast spread which probably which be RM15 the most.