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Aparthotel

Hotel@Hatfield Apartments

3.5 star property

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Hotel@Hatfield Apartments provides a welcoming retreat in central Arcadia. Guests enjoy the outdoor pool and take in panoramic views from the sunny terrace. The multilingual staff offers concierge services and luggage storage to make stays more convenient.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space

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About this property

Hotel@Hatfield Apartments

  • Aparthotel located in Arcadia
  • Hotel@Hatfield Apartments provides amenities, such as a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking
    • Smoke-free property, a front desk safe and luggage storage
    • Multilingual staff, tour/ticket information and concierge services
  • Room features
  • All 52 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
  • Other amenities include:
    • Showers and free toiletries
    • Smart TVs with digital channels
    • Balconies or patios, fridges and microwaves

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM

Early check-in subject to availability

Early check-in fee: ZAR 100

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: ZAR 100

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 8:00 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Early check-in fee: ZAR 100 (subject to availability)
  • Late check-out fee: ZAR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Does Hotel@Hatfield Apartments have a pool?

Yes, this property has an outdoor pool.

Is Hotel@Hatfield Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel@Hatfield Apartments?

Self-parking is free at this property.

What time is check-in at Hotel@Hatfield Apartments?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Early check-in is available for a fee of ZAR 100 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel@Hatfield Apartments?

Checkout is at 11:00 AM. Late checkout is available for ZAR 100 (subject to availability).

Where is Hotel@Hatfield Apartments located?

Located in Arcadia, this aparthotel is steps away from British High Commission, Royal Thai Embassy and Indonesian Embassy. Embassy of Nepal and Embassy of Syria are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

9.0

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 24 reviews
Rating 8 - Good. 12 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Neat, clean, convenient
Stayed 1 night in Oct 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Could be better

They need to be on top of the cleaning . Cleaners are noisy during the morning rounds and rude when they knock on your door . Please provide “ Do Not Disturb “ signs . Overall the place has great potential of closely managed .
Stayed 1 night in Feb 2020
Verified

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

It was a good experience
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
stay was fantastic besides the shower was dirty n hair floating everywhere.. the drain didn’t work properly due to blockages.. would suggest the shower heads be changed , the water flow is not even .
Stayed 1 night in Feb 2020
Verified

8/10 Good

JJ

Liked: Cleanliness, staff & service, room comfort

Great value for money

Overall great value for money. Small maintenance issues, such as shower head leaking. Great security, I felt safe at all times.
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Barend

Disliked: Staff & service, property conditions & facilities, room comfort
This was probably the worst place we have ever stayed at - from check in to check out. Tv was not working, door cannot lock and they refused to give us a key. The noise is terrible. Although breakfast was included, they only have 6 little tables - not nearly enough space for everyone. We were told breakfast is only at 07h00 - however when we arrived at 06h50 to first book out before breakfast, all 6 tables were occupied and other guests already enjoying their breakfast. We had other appointments and thus left without having breakfast. This is definitely the worst place we have ever stayed at and I would not recommend anyone to make use of it. The room only had one coffee mug, and several glasses were missing.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Kekeletso

Liked: Cleanliness, amenities
The place was great, the rooms were amazing. The hotel staff was very helpful and i enjoyed my stay. It has value for money.
Stayed 1 night in Nov 2019
Verified

8/10 Good

Shaheel

Liked: Cleanliness, staff & service, property conditions & facilities
Looking for a quiet peaceful place to stay with nice clean rooms . This is the place to stay
Stayed 1 night in Oct 2019
Verified

8/10 Good

Adewale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

The hotel was a nice one. Clean and secured. Would stay there over and over again
Stayed 5 nights in Aug 2019
Verified

10/10 Excellent

EDNA MARYSCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

J'ai vraiment aimé l'hôte. J'étais dans un studio avec ma fille. Le lit était brait très confortable, l'air conditionné dans la chambre était impeccable et le ménage bien fait. Je me suis vraiment sentie en sécurité dans cet hôtel. Je le recommanderai a des amis. L'hôtel se trouve a dix minutes à pieds du mall Hatfield Plazza. Le quartier est calme. Rien a redire. ..
Stayed 8 nights in Aug 2019
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Anna

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Nov 2020
Verified

8/10 Good

William

Stayed 1 night in Oct 2020
Verified

8/10 Good

Tiisetso

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Lethukuthula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Manqoba

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Zylna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Verified

8/10 Good

MH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Verified

8/10 Good

Henrique

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019