Hotel Jaipur Palace

Photo gallery for Hotel Jaipur Palace

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Outdoor pool
Outdoor pool
Outdoor pool
1 bedroom, premium bedding, memory-foam beds, minibar

Overview of Hotel Jaipur Palace

Hotel Jaipur Palace

2.5 star property
Guests rated this property 1.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
Map
Sahakar Marg, Tonk Road, Jaipur, Rajasthan, 302015

Explore the area

  • Popular LocationSawai Mansingh Stadium6 min drive
  • Popular LocationBirla Temple9 min drive
  • Popular LocationWorld Trade Park11 min drive
  • AirportJaipur (JAI-Sanganer)18 min drive

Choose dates to view prices

About this area

Jaipur

Located in Lalkothi neighbourhood, Hotel Jaipur Palace is connected to a shopping centre. Hawa Mahal and City Palace are notable landmarks, and the area's natural beauty can be seen at Jal Mahal.

What's nearby

  • Museum of Indology - 4 min drive
  • Sawai Mansingh Stadium - 6 min drive
  • Birla Temple - 9 min drive
  • World Trade Park - 11 min drive
  • Ajmer Road - 12 min drive

Getting around

  • Sindhi Camp Metro Station - 18 min drive
  • Jaipur Railway Station - 20 min drive
  • Sanganer Airport (JAI) - 18 min drive

Restaurants

  • Chaisa - 16 min walk
  • Tapri - The Tea House - 3 min drive
  • Chaandi - 4 min drive
  • Zodiac - 4 min drive
  • Nibs Restaurant Cafe - 5 min drive

About this property

Hotel Jaipur Palace

Hotel connected to a shopping centre in Lalkothi with 2 restaurants
Along with 2 restaurants, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a snack bar/deli, a sauna and a rooftop terrace are on-site. All 80 individually furnished rooms feature free WiFi and memory foam beds. Guests can enjoy fireplaces, and other standard amenities include washers/dryers, balconies and sitting areas.
Hotel Jaipur Palace offers 80 accommodations with fireplaces and washers/dryers. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 22-inch LCD televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include an outdoor pool and a sauna.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: INR 250 for adults and INR 200 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Washer/dryer

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Conference centre (2200 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead

Entertainment

  • 22-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Free newspapers
  • Individually furnished
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - noon
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 6000.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 1500.00 (from 1 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 7000.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 2000.00 (from 1 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: INR 250 for adults and INR 200 for children (approximately)
  • Airport shuttle fee: INR 600 per vehicle (one way)
  • Rollaway bed fee: INR 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Jaipur Palace
Hotel Palace Jaipur
Jaipur Hotel Palace
Jaipur Palace
Jaipur Palace Hotel
Palace Hotel Jaipur
Palace Jaipur
Palace Jaipur Hotel
Hotel Jaipur Palace Hotel
Hotel Jaipur Palace Jaipur
Hotel Jaipur Palace Hotel Jaipur

Overall score and ratings

2.0
Rating 5 - Excellent. 0 out of 2 reviews
5 - Excellent 0%
Rating 4 - Good. 0 out of 2 reviews
4 - Good 0%
Rating 3 - Okay. 1 out of 2 reviews
3 - Okay 50%
Rating 2 - Poor. 0 out of 2 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 2 reviews
1 - Terrible 50%

1.5/5

Cleanliness

2.5/5

Staff & service

1.5/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Jaipur Palace - Not Hospitable At All
Hotels are expected to make their guests feel at ease and comfortable. Customers are supposed to feel that they are getting their money's worth. Hotel Jaipur Palace's tagline ironically states: "Place for Royal Hospitality". Unfortunately this statement only remains as a tagline/ copy. My room mate and I witnessed how much their reception staff was poorly trained with regard to simple customer-relations protocol. What happened? Our bath tub couldn't drain the water. Yes, the water couldn't go down due to some blockage. To be fair, when I reported it to Housekeeping, a decent and kind bellboy tried to fix it at once. But after sometime, he still couldn't fix it and what's worse is that I saw a lot of black and brown dirt/ residue (from his pumping). This was the time that I went down to the lobby and requested if we could just move to another room, seeing that our tub needs to be really cleaned and disinfected. After all, the tub was almost entirely filled with black and brown dirt - thick disgusting lumps of dirt with murky water. And so I shared what happened to the receptionist and finally, I asked him very nicely if we could just switch rooms. He instantly shook his head slowly and gave me a small smile with a look as if saying - "sorry but thats life and this is hotel policy". He automatically said no. Still, I told him patiently that we paid good money. I think that a clean and working tub is part of what we've already paid in full for three days. I was hoping that his answer or at the very least the expression on his face would change - but no. He didn't apologize. He didn't even bother to ask how bad the tub problem was. All he said was that some guy is already taking care of it. I asked him why we can't just move or upgrade our room (which we were willing to pay for even). He said that all rooms are booked. I double checked it with him and asked if he was sure. He nodded. So feeling left without a choice, i went up to the room. My room mate and I were considering moving to another hotel. While we were contemplating about it for almost 30 mins - I checked the bathroom again (with the housekeeping guy still trying to fix it and this time with a plumber) and I saw that it was even dirtier and filthier this time around (very disgusting really). After sometime, one bellboy came up and instantly gave us a key to a nearby room. Lo and behold, not all rooms were occupied just like what the receptionist said. And this time I asked the plumber and other staff in our bathroom if they could fix our tub- they said that it can't be fixed. And so this was the final factor for them to allow us to move to another room. So it turns out that: 1. Not all rooms were occupied after all - like what the receptionist told us. Okay fine, let's say that all rooms were really booked - couldn't have the manager at least apologized for the inconvenience and at least assured us that they will disinfect the bathroom floors and tub very well for our comfort? 2. They will only give us a new room just because they couldn't fix our tub completely. Okay fine, perhaps they were trying to "save" up on any hassle maybe for them (moving us from our room to another) but come on, we wasted time because we couldn't shower on our bathroom that afternoon... and to actually see how dirty the floor was- that's a different thing already. 3. The reception staff was very rude, unconcerned, and unapologetic. They came off as too defensive. It's like they were saying that we should just live by their rules even if we're already hassled. But then again, if that's the case, it just shows that this hotel isn't at all ready to adjust to the concerns and needs of their clients. If I appreciated anything from this hotel that would be their housekeeping staff who tried to take care of the problem at once, not like the hotel managers. We at least paid for a functioning and clean room. These are basics. We don't mind if the room interiors and the sheets looked old - but cleanliness and unbroken tubs should be givens. In summary, I do not recommend Hotel Jaipur Palace because they do not know much about customer service and basic protocol. "Place for Royal Hospitality"? Sorry but I don't think so. NOT EVEN CLOSE.

3/5 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities