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Overview of Krystal Ixtapa

Photo gallery

Guest reviews

3.5 / 5Good
965 reviews
Guests rated this property 3.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

Popular LocationEl Palmar Beach1 min walk
Popular LocationDelfiniti6 min walk
Popular LocationMagic World Aquapark8 min walk
AirportIxtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)20 min drive

Choose dates to view prices

  • King Vista al Jardín o Alberca

    3.6/5 guest room rating

    Room amenities

    • 365 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details
  • King vista al mar

    3.6/5 guest room rating

    Room amenities

    • 365 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room (Krazy Super Saver)

    Room amenities

    • 365 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior King Vista al Mar

    Room amenities

    • 365 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Estándar Vista al jardín o Alberca

    Room amenities

    • 365 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Estandar vista al mar

    Room amenities

    • 365 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Vista al Mar

    Room amenities

    • 365 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Ixtapa

Located in Ixtapa, Krystal Ixtapa is on the beach. The area's natural beauty can be seen at El Palmar Beach and La Ropa Beach. Travelling with kids? Consider Magic World Aquapark and Delfiniti. Discover the area's water adventures with jet skiing and scuba diving nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

Map
Popular Location

What's nearby

  • El Palmar Beach - 1 min walk
  • Delfiniti - 6 min walk
  • Magic World Aquapark - 8 min walk
  • Marina Ixtapa - 14 min walk
  • Marina Ixtapa Golf Club - 19 min drive

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) - 20 min drive

About this property

Krystal Ixtapa

3-star resort on the beach, near El Palmar Beach
Spend the day playing on the beach then return to dine at one of Krystal Ixtapa's 3 restaurants. All 255 rooms offer balconies, room service and TVs with cable channels. Hairdryers, safes and showers are among the other amenities that guests will find.
Krystal Ixtapa offers 255 forms of accommodation with a safe and a hairdryer. Rooms open to balconies. Cable televisions are provided. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Krystal Ixtapa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

Available in all rooms: Free Internet access
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: MXN 220 for adults and MXN 110 for children
3 restaurants
2 bars/lounges and 1 poolside bar
Room service available

Things to do

Aerobics classes
Children's pool
Fitness centre
Outdoor pool
Playground
Shopping
Volleyball

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
In-room childcare (surcharge)
Outdoor pool
Playground
Supervised childcare/activities (surcharge)
Waterslide

Conveniences

Lift
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

Meeting rooms
Conference space

Outdoors

Beach loungers
Beach umbrellas
Beachfront location
Garden

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

27-inch TV
TV channels

Outdoor space

Balcony

More

Connecting rooms available
Desk
Iron/ironing board
Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 7 April 2020 to 11 June 2020 (dates subject to change).
The property is closed between 07 April and 31 May.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 220 for adults and MXN 110 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a fire extinguisher and a smoke detector.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 9 AM to 8 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Ixtapa Hotel
Krystal Hotel
Krystal Ixtapa
Nh Krystal Ixtapa
Nh Krystal Hotel Ixtapa
Nh Krystal Resort Ixtapa
Ixtapa Krystal
Krystal Ixtapa Hotel Ixtapa
Krystal Ixtapa Resort
Nh Krystal Ixtapa
Ixtapa Krystal
Nh Krystal Hotel Ixtapa
Nh Krystal Resort Ixtapa
Krystal Ixtapa Resort
Krystal Ixtapa Ixtapa
Krystal Ixtapa Resort Ixtapa

Frequently asked questions

Guest reviews

5 - Excellent
175
4 - Good
347
3 - Okay
252
2 - Mediocre
122
1 - Poor
69
3.7
Cleanliness
3.7
Service and Staff
3.6
Amenities
3.2
Property condition

2/5

  • Liked: Property conditions & facilities
  • Disliked: Cleanliness

Staff was friendly however, late night music and overfilled pool was not peaceful or relaxing. The bed had a strong offensive odor to it! Sadly we had to change hotels!

Stayed 4 nights in Mar 2020

1/5

    This traveller didn’t leave comments with their review
    Stayed 7 nights in Mar 2020

    3/5

    • Disliked: Cleanliness

    the hotel is ok, on the understanding that it is a little old. When checking inn I had a couple of discrepancies, but without delay everything was resolved by paying a little more than agreed. in general everything ok.

    Stayed 4 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Mar 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 16 nights in Feb 2020