Title: Marina Tower Waikiki Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Marina Tower Waikiki Hotel with an outdoor pool, 7-minute walk to Ala Moana Center ![Studio, 1 Bedroom, Accessible, Hot Tub (Marina Tower 3702) | Beach | Beach nearby](https://images.trvl-media.com/lodging/1000000/10000/7300/7248/dd2a510c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/7300/7248/e4b3ba83.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio, 1 Bedroom, Accessible, Hot Tub (Marina Tower 3201 (30+ night rental)) | Balcony](https://images.trvl-media.com/lodging/1000000/10000/7300/7248/52e38581.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Condo, 1 Bedroom, Accessible, Hot Tub (Marina Tower 2002 (30+ night rental)) | Balcony](https://images.trvl-media.com/lodging/1000000/10000/7300/7248/9fa3527f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Studio, 1 Bedroom, Accessible, Hot Tub (Marina Tower 3903) | Bathroom | Free toiletries, hair dryer, towels, soap](https://images.trvl-media.com/lodging/1000000/10000/7300/7248/ccd27507.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Located near Waikiki Beach Walk, Marina Tower Waikiki creates an outdoor retreat with its garden and swimming pool. Guests connect with complimentary WiFi while lounging on sun chairs or practicing their serve at the tennis court. 4.8 ## Popular amenities - Laundry - Air conditioning - Parking available - Kitchen - Pool - Barbecue grill ## Room options ### Check availability for these dates Tonight [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=7248&PinnedHotelID=7248&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=7248&PinnedHotelID=7248&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=7248&PinnedHotelID=7248&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=7248&PinnedHotelID=7248&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7248&PinnedHotelID=7248&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7248&PinnedHotelID=7248&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=7248&PinnedHotelID=7248&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=7248&PinnedHotelID=7248&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 3 of 3 rooms ![Standard Room, Kitchenette, Partial Ocean View | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/7300/7248/2c9eb1c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Kitchenette, Partial Ocean View ### Highlights Air conditioning Heating Connecting rooms available Free rollaway/extra beds Kitchen Fridge Flat-screen TV Separate bedroom - 390 sq ft - Partial ocean view - Sleeps 3 - 1 Queen Bed ![Deluxe Room, Kitchenette, Ocean View | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/7300/7248/51ff4224.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Kitchenette, Ocean View ### Highlights Air conditioning Heating Connecting rooms available Free rollaway/extra beds Kitchen Fridge Flat-screen TV Separate bedroom - 390 sq ft - Sleeps 3 - 1 Queen Bed ![Standard Room, City View | 1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/10000/7300/7248/893f5e0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, City View ### Highlights Air conditioning Heating Connecting rooms available Free rollaway/extra beds Kitchen Fridge Flat-screen TV Separate bedroom - 390 sq ft - City view - Sleeps 3 - 1 Queen Bed ## You may also like Ad ![Beach/ocean view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/15600/15534/6f3bf540_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moana Surfrider, A Westin Resort & Spa, Waikiki Beach Waikiki - Pool - Spa - Restaurant - Air conditioning 9.0 Wonderful 1,602 reviews £349 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Honolulu-Hotels-Moana-Surfrider.h15534.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=1488&destination=Honolulu&destType=MARKET&latLong=21.306944,-157.858337&searchId=6bb017d6-a650-46cc-98d7-2616125af530&top_cur=GBP) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/19200/19184/83f7cec5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Hawaiian, a Luxury Collection Resort, Waikiki Waikiki - 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Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 304 reviews £160 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Honolulu-Hotels-Ac-By-Marriott-Hotel-Honolulu.h99543752.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=1488&destination=Honolulu&destType=MARKET&latLong=21.306944,-157.858337&searchId=6bb017d6-a650-46cc-98d7-2616125af530&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHonolulu-Hotels-Marina-Tower-Waikiki.h7248.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHonolulu-Hotels-Marina-Tower-Waikiki.h7248.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.28618%2C-157.83910&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QD03qTw6lKryySnoH6cdTdyjF-U=) 1700 Ala Moana Blvd, Honolulu, HI, 96815 #### What's nearby - Ala Moana Center - 7 min walk - 0.4 miles - Hawaii Convention Center - 10 min walk - 0.6 miles - Waikiki Beach Walk - 15 min walk - 0.8 miles - Royal Hawaiian Center - 17 min walk - 0.9 miles - Waikiki Beach - 3 min drive - 1.2 miles #### Getting around - Keone‘ae / University of Hawaii - West Oahu Station - 28 min drive - Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 25 min drive #### Restaurants - ‪McDonald's - ‬1 min walk - ‪Tropical Tribe - ‬2 min walk - ‪GOOFY Cafe & Dine - ‬4 min walk - ‪Red Lobster - ‬1 min walk - ‪The Study - ‬2 min walk ## About this property ### Entire place You'll have the entire place to yourself and will only share it with other guests in your party. ### Marina Tower Waikiki Hotel with an outdoor pool, 7-minute walk to Ala Moana Center Along with an outdoor pool, this smoke-free hotel has an outdoor tennis court and self parking. WiFi in public areas is free. Additionally, laundry facilities, a garden and barbecues are on-site. Weekly housekeeping is available. Marina Tower Waikiki offers 167 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. This Honolulu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis. Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool. ## Similar properties ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/40000/34500/34498/4ed2681d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Twin Fin Hotel Waikiki - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 4,693 reviews £171 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=34498&PinnedHotelID=34498&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/3500/3479/d7eeaa21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ilikai Hotel & Luxury Suites Waikiki - Pool - Spa - Restaurant - Air conditioning 8.8 Excellent 1,133 reviews £224 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=3479&PinnedHotelID=3479&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/22000000/21130000/21123600/21123568/85f7d28f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OUTRIGGER Waikiki Beachcomber Hotel Waikiki - Pool - Hot tub - Pet-friendly - Free WiFi 9.0 Wonderful 2,468 reviews £206 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=21123568&PinnedHotelID=21123568&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/3000000/2870000/2860200/2860193/706494eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ka Laʻi Waikiki Beach, LXR Hotels & Resorts Waikiki - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 1,000 reviews £426 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=2860193&PinnedHotelID=2860193&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/10000/3500/3443/05d3d6cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waikiki Malia Waikiki - Pool - Hot tub - Pet-friendly - Restaurant 8.6 Excellent 1,907 reviews £133 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=3443&PinnedHotelID=3443&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/1000000/10000/1800/1755/9f516d8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada Plaza by Wyndham Waikiki Waikiki - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 2,296 reviews £112 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=1755&PinnedHotelID=1755&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/38000000/37600000/37591600/37591564/d1f13ae8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waikiki Heritage Hotel Waikiki - Pool - Free WiFi - Air conditioning - Parking available 6.8 1,007 reviews £90 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=37591564&PinnedHotelID=37591564&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room | Balcony](https://images.trvl-media.com/lodging/1000000/470000/460400/460388/3b682357.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aqua Aloha Surf Waikiki Waikiki - Pool - Spa - Air conditioning - Parking available 8.0 Very good 1,101 reviews £92 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=460388&PinnedHotelID=460388&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/900000/895000/894997/b5cf1344.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ambassador Hotel of Waikiki, Tapestry Collection by Hilton Waikiki - Pool - Pet-friendly - Free WiFi - Air conditioning 8.6 Excellent 534 reviews £161 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=894997&PinnedHotelID=894997&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/30000/25000/24955/e78d7589.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aston Waikiki Beach Tower Waikiki - Pool - Hot tub - Kitchen - Washer 9.2 Wonderful 1,791 reviews £619 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=24955&PinnedHotelID=24955&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Activities nearby - Beach ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 6:00 PM Minimum check-in age - 21 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: USD 50.00 ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Lockbox, private entrance ### Pets Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 200 per stay - Resort fee: USD 17.24 per accommodation, per night The resort fee includes: - In-room coffee We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: USD 30.00 per day - Late check-out fee: USD 50.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Tax ID - TA-055-058-2272-01 This property accepts major credit cards and debit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Marina Tower Hotel Marina Tower Hotel Waikiki Marina Tower Waikiki Marina Waikiki Tower Marina Tower Waikiki Hawaii/Honolulu Marina Tower Waikiki Hotel Marina Tower Waikiki Hotel Marina Tower Waikiki Honolulu Marina Tower Waikiki Hotel Honolulu ## Frequently asked questions ### Does Marina Tower Waikiki have a pool? > Yes, this property has an outdoor pool. ### How much is parking at Marina Tower Waikiki? > Self-parking is available for USD 30.00 per day. Limited spots are available. ### What time is check-in at Marina Tower Waikiki? > Check-in start time: 4:00 PM; check-in end time: 6:00 PM. ### What time is check-out at Marina Tower Waikiki? > Checkout is at 11 AM. Late checkout is available for USD 50.00 (subject to availability). ### Where is Marina Tower Waikiki located? > Located in Waikiki, this hotel is within a 10-minute walk of Ala Wai Yacht Harbor and Ala Moana Center. Waikiki Beach Walk and Royal Hawaiian Center are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Marina Tower Waikiki Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 60 8 - Good 163 6 - Okay 206 4 - Poor 245 2 - Terrible 326 ### 5.0/10 Cleanliness ### 5.4/10 Staff & service ### 5.2/10 Amenities ### 4.4/10 Property conditions & facilities ### 10/10 Excellent #### Verified traveller 10 Feb 2021 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is great! Hotels are not meant to live in so we used it as just a place to sleep while learning the love and culture of Hawaii! Amazing place! Bed is super soft too! ##### Verified traveller Stayed 7 nights in Feb 2021 ### 4/10 Poor #### Verified traveller 30 Nov 2020 Disliked: Cleanliness, property conditions & facilities #### Old nasty and run down. Run away. Location and pool was good but room was bad. Half the burners on the stove didn't work. Closet door was broken. Bucket in front of room door to catch water dripping from ceiling. Hair everywhere, walls, towels, bedding. Had a McDonald's disposable cup in cupboard for drinking. Everything very old and falling apart. Needs fixing ASAP. Half the light bulbs were blown. Never recommending or staying here again. ![Pool](https://a.travel-assets.com/ugc/hotel-reviews/D72491D49C6847119AB2634CB1299DDC5F4E4B6A1606756374300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Nov 2020 ### 2/10 Terrible #### Travis 25 Nov 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible place, Horrible experience DONT STAY HERE these people booked us in and then we couldn’t get let in or get a key or ever even talk to a person We only got an email about wanting our CC info We never got any kind of refund for a 3 day booking We had to book with the Aston ##### Travis Stayed 3 nights in Nov 2020 ### 8/10 Good #### Cindy 13 Nov 2020 Disliked: Cleanliness, staff & service #### Not the greatest, but I would stay there again. The room was okay, it was outdated, a little dirty, drawers and a cabinet door was broken. The elevator broke down a few times. The view though was beautiful and the beds were comfortable, although the mattress topper kept slipping. Location was wonderful - walking distance to Ala Moana shopping center and a Walmart. 😁 ![](https://a.travel-assets.com/ugc/hotel-reviews/4ED820AD3DC47A331D47CDA737544990A1D557511605287920460.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cindy Stayed 5 nights in Nov 2020 ### 2/10 Terrible #### FernandoRodri, Puerto Rico 2 Sept 2020 Disliked: Cleanliness, staff & service, property conditions & facilities No hay nadie que te ayude en el counter , la limpieza es lo peor, el cuarto lo más sucio y desagradable que e podido ver la cama rota y yo en estas vacaciones gracias a la maldita cama tengo la espalda lastimada, Marina Tower Waikiki no sirve.y la administración tampoco sirve es una decepción ##### FernandoRodri Stayed 11 nights in Aug 2020 ### 2/10 Terrible #### Bashia 29 Jul 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### want my refund or my room!!! Well first of all , there’s no one there in person to check you in, and the number they tell you to call never gets answered.so I paid for my room that I never got to stay in ! ##### Bashia Stayed 1 night in Jul 2020 ### 2/10 Terrible #### Alex, Kauai, Hawaii 4 Jul 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities DO NOT STAY HERE. MOLD. MOLD. MOLD. We checked in after 6pm so there was no one at the front lobby to assist us when we realized how NASTY the room was. The toilet was running and was unable to flush. The bathroom shower was super CRUSTY and there was MOLD all over the window curtains. My husband has really bad asthma so we decided to leave right away. We emailed the hotel, since there was no way of calling to let them know we couldn’t stay in a room with MOLD. They replied the next morning saying they could move us to another room, but we had already checked into another hotel. We asked for a refund, and the hotel said we needed to deal with the travel agency. You would think MOLD would be a good reason not to stay in a hotel. Nope! Travelocity DENIED a refund of a 3 night stay after speaking to someone at the hotel. Super disappointed in Travelocity for taking their side. You would think that our health, especially during this pandemic, would be a concern. Shame on you for not taking care of your customers. ##### Alex Stayed 3 nights in Jun 2020 ### 2/10 Terrible #### Juan, Waikiki 14 Jun 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is my worst hotel stay experience ever, staff is also very poorly conducted. Charged me for things they can’t even explain. ##### Juan Stayed 1 night in May 2020 ### 2/10 Terrible #### Verified traveller 2 May 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There were multiple problems right when I arrived. Check in was inaccurate. Refrigerator wasn't working, had to throw out a lot of food. Room type was wrong. Dishes were dirty in the cupboard. Shower hadn't been clean as there was sand everywhere. Hair on my pillows. Terrible stay!! ##### Verified traveller Stayed 2 nights in Apr 2020 ### 2/10 Terrible #### Verified traveller 16 Apr 2020 Disliked: Staff & service Key did not work - no one to help - didn’t get in room - went to Holiday inn - turned over to Amex ##### Verified traveller Stayed 16 nights in Mar 2020 ### 4/10 Poor #### Julia A. 15 Apr 2020 Liked: Check-in, communication, location Disliked: Cleanliness, listing accuracy #### Disappointing The photos do not match the property. I booked this "splurgin" on a room and realized it was a bad choice. The room was not clean, outdated, and an uncomfortable stay. The shower was seldom to be hot and the towels were far from being delivered to the room. The elevator in the building took about 15 minutes to arrive each time due to only having one working. Finally, the condo charged my card double for the stay and completed multiple transactions without my consent. I would not stay here again. ##### Julia A. Stayed 7 nights in Mar 2020 ### 4/10 Poor #### Verified traveller 7 Apr 2020 Liked: Staff & service The location is fantastic. However, the condition of the room was extremely disappointing. I wound up sleeping on the floor because the mattress was beyond uncomfortable - I could feel the springs and it hurt. The kitchenette cabinet doors were falling off. The TV barely worked. The AC needs service. The bathroom shower curtain is moldy. And the best part, the glasses, dishes, pots, flatware, cooking utensils, coffee maker, etc., all were crusty. Super location, but very disappointing and uncomfortable room. ##### Verified traveller Stayed 2 nights in Apr 2020 ### 2/10 Terrible #### Verified traveller 4 Apr 2020 Disliked: Staff & service Never got in the room the key the manger left in the lock box didn’t open door no human on property- communication was by text and email. After key did not work we texted the manager- no response - got room at Holiday Inn - turn this situation over to AMX ##### Verified traveller Stayed 1 night in Mar 2020 ### 8/10 Good #### Mike, Los Angeles 1 Apr 2020 Liked: Cleanliness, amenities, property conditions & facilities I think the property and kitchenette in the room was prefect. The staff was great. My only problem that I was on the 31st floor and the elevator was out of service the last 4 days of my trip. The sad part is I had to walk all my luggage down all those stairs when I was checking out. Thats my only complaint and I wasn’t able to get a hold of staff about the situation? They stopped responding to my text? ##### Mike Stayed 14 nights in Mar 2020 ### 2/10 Terrible #### Verified traveller 28 Mar 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities PLEASE DONT GO HERE!! Absolutely disgusting rooms, we had a huge metal piece sticking out of the room and busted our ankles multiple times. We complained and asked if we could get a new room because we were told that we would be receiving a kind bed initially. After walking into a room with a queen bed and a metal piece hurting us, they refused to move us to a different room. The elevators didn’t work multiple times forcing us to walk down the stairs from the 32ND FLOOR! The other girl with me had cancer and had a knee replacement. So she wears out easier and this was absolutely exhausting for us. On our last day, the elevators shut down completely, we had to catch our flight so we had no choice but to DRAG OUR 50 POUND BAGS DOWN 32 FLIGHTS OF STAIRS. For someone that had a knee replacement, she can’t even run and this amount of physical exertion was unbearable. How can Expedia even offer a “hotel” that doesn’t even offer a reliable way to get down to the ground? ##### Verified traveller Stayed 7 nights in Mar 2020 ### 2/10 Terrible #### Verified traveller 27 Mar 2020 Disliked: Cleanliness, amenities, property conditions & facilities Nice view of the ocean and Marina. Put on the 20th floor initially. No elevators working in the entire building and no front desk on site. Had to walk up to the 20th floor before finally reaching a hotel rep and being moved to the 9th floor. So didn't get to enjoy the view. ##### Verified traveller Stayed 1 night in Mar 2020 ### 8/10 Good #### Verified traveller 26 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities #### 不親切だし、管理費がプラスされて高くつく 予約後のフォーマット（英語のみ）記入してサインイン。 その際、パスポートとクレジットカード（裏・表）を写メで添付せねばならない危険性を考えるべき。 そして、そのリターンは英語のみ。 翌日、日本語のメールが届いたが「入室の仕方」の説明が不十分。 到着後の入室も、自分でKEYボックスを開けて鍵を取り出し、コンドの玄関を開けて入る～室内へ。 まず最初のKEYボックスの開け方でを知らず、苦戦。 ふつうの日本人はKEYボックスの開け方などしらないだろうと思わないのか？ 日本語の管理会社の不親切さを感じました。 部屋のViewは素晴らしいのに清掃が行き届いていない。 ベッドの周りは埃だらけ。 備品にティッシュペーパーと書いてあったが無し。 ヘアドライヤーは壊れていて煙が出た。 部屋のwifiもいくら試してもPWが違うと表示されて繋げられなかった。 クローゼットにハンガーが１つも無い。 ##### Verified traveller Stayed 2 nights in Mar 2020 ### 4/10 Poor #### Verified traveller 24 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities The view was wonderful. The room was shabby and dirty. Only spent one night instead of four. ##### Verified traveller Stayed 4 nights in Mar 2020 ### 4/10 Poor #### Kristina H. 22 Mar 2020 Liked: Check-in, location Disliked: Cleanliness, communication #### Was very dirty. Not cleaned at all. Purple hair in shower. Purple hair dye on shower wall and sink.. trash can had garbage in it. Water bottle and juice bottles under the bed. Dried Blood (not washed at all) on tapestry at foot of bed. . Filthy mirror. And microwave. And overall dusty dirty filthy floors and walls dirty/greasy handprints on windows and mirrors. Took pictures. Embattled. And Haven't had response from management. ##### Kristina H. Stayed 3 nights in Feb 2020 ### 2/10 Terrible #### Gie 17 Mar 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I will rate 0 star if possible. Worst of the worst.. no front desk so you cant really complain once you're there. Tried texting, calling and sending them an email,but no response. Room is dirty, found hairs on the blanket. Sink stinks, bones and food stuck inside, shower leaks, not all amenities are provided, broken phone, broken AC remote, dirty towels, dirty carpet, dirty bed sheets. I also got rashes in this hotel. Asked for another room but no one dared to respond to any of my requests. Requested hair dryer as well but still got nothing. No roo. Service. Not recommended at all. Do not book at this hotel. ##### Gie Stayed 3 nights in Mar 2020 ### 8/10 Good #### julie 16 Mar 2020 Liked: Cleanliness, staff & service, amenities 建物がかなり古かったです。なので、あちこちガタが来ている感じです。Wi-Fiが繋がりにくかったです。 ##### julie Stayed 4 nights in Mar 2020 ### 4/10 Poor #### Michelle 14 Mar 2020 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort The window is broken from its frame. Called all numbers in case if such issues and even texted and received no response or correction of issue. Have not slept well at all ##### Michelle Stayed 1 night in Mar 2020 ### 4/10 Poor #### Emma D. 14 Mar 2020 Liked: Location Disliked: Cleanliness, listing accuracy #### Disappointed We were extremely disappointed with our stay! First we received an email the day of check in advising the lift isn’t working so we had to carry all our luggage up all the flight of stairs and then again up and down each time time we stepped out. While being pregnant this was extremely unpleasant and then we find out the lift has been an issue for months. If I knew this in advance I would have not booked this room. The state of the apartment was horrible the walls, carpet and bedding was stained and the bathroom skunk and the shower was mouldy and gross. We also had issues with our wifi and our pass to the stairs and after emailing management twice we never received a response. For the price we ended up paying and the state of the apartment it was very upsetting and an unpleasant stay. ##### Emma D. Stayed 2 nights in Feb 2020 ### 2/10 Terrible #### Brittany 13 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### STING, ROACH INFESTED! DEPT OF HEALTH IS COMING This was the MOST DISGUSTING RATS NEST I HAVE EVER SEEN. I checked in. Waited 15 minutes to get the front desk to answer the phone. I was told to go down a driveway and under a garage. Sit there and she would be out. She brought out the paperwork and was pleasant. We waited 15 minutes for the only operating elevator. Got to our room, opened the door, almost had a heart attack! The kitchen was first. MOLD AROUND THE SINK, NASTY BLACK STUFF IN THE SINK (mold?) COLD NASTY COFFEE IN THE COFFEE POT THAT LOOKED LIKE IT HADNT BEEN TOUCHED IN 2 YEARS!, BROKEN CABINET HALF HANGING. past the little threshhold that was rotting, to the couch, it had the cushions hanging half off, rips and some very unsterile pillows. Next to the couch was a bed. I looked at the bed and it HAD BEEN USED! On the top wrinkled sheets and pillowcases. DRIED BLOOD!, DRIED FLUIDS!, ANDLOTS OF BLACK HAIRS!! I WAS MORTIFIED! Im running out of space if you want to see pictures i am more than happy to send them as i have already via internet support, who has not replied! Called the desk immediately. She said she would send housekeeping when i asked for a clean room. Contacted fd to tell them we are leaving explaining why, requesting a refund. She said ok. Never answered another call I emailed them and never received a reply I booked the first 5 star hotel and got tf out. Should be condemned and if im sick within the next 14 days, they will be responsible for my medical needs. I have contacted the DOH & BBB ![](https://a.travel-assets.com/ugc/hotel-reviews/F81FF78BA9170FC85A99C52E71D759DDE761B2991584081306936.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bloody mattress, sheets and pillows](https://a.travel-assets.com/ugc/hotel-reviews/22924770314E3696DA0E8138C837C38A5F169BE51584081318695.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/90263910A55AA3F922E8B1BAE6E72589690C07F71584081341854.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/810E53A2A96FD837773FA56C9945D5B449DD5CDA1584081349322.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brittany Stayed 1 night in Mar 2020 ### 4/10 Poor #### Steven 8 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Terrible there was black mold on the ac and in the bathroom they put the blankets on wrong or forgot a sheet. The window was hard to open. All the chairs in the room had broken struts. The room needed some tlc. I wore my shoes because i bet they didnt clean the carpets. ##### Steven Stayed 1 night in Mar 2020 ## Expedia's Latest Trends ### Hotels > [5 Star Hotels in Kirkcudbright](https://www.expedia.co.uk/5Star-Kirkcudbright-Hotels.s50-0-d182792.Travel-Guide-Filter-Hotels) > > [Tigmi](https://www.expedia.co.uk/Marrakech-Hotels-Tigmi.h2894008.Hotel-Information) > > [5 Star Hotels in Muscat](https://www.expedia.co.uk/5Star-Muscat-Hotels.s50-0-d2238.Travel-Guide-Filter-Hotels) > > [5 Star Hotels in Boscastle](https://www.expedia.co.uk/5Star-Boscastle-Hotels.s50-0-d182460.Travel-Guide-Filter-Hotels) > > [Grand Hyatt Kauai Resort and Spa](https://www.expedia.co.uk/Koloa-Hotels-Grand-Hyatt-Kauai-Resort-And-Spa.h22122.Hotel-Information) > > [Royal Kona Resort](https://www.expedia.co.uk/Kailua-Kona-Hotels-Royal-Kona-Resort.h25276.Hotel-Information) > > [Hotels with Entertainment in South Coast](https://www.expedia.co.uk/South-Coast-Hotels-Hotel-With-Entertainment.0-0-d6046244-thotelwithentertainment.Travel-Guide-Filter-Hotels) > > [Hotels in Doha](https://www.expedia.co.uk/Hamad-Intl-Airport-Hotels.0-aDOH-0.Travel-Guide-Filter-Hotels) > > [The Ritz-Carlton, Bali](https://www.expedia.co.uk/Nusa-Dua-Hotels-The-Ritz-Carlton.h8645024.Hotel-Information) > > [Vila Gale Cerro Alagoa Resort Hotel](https://www.expedia.co.uk/Albufeira-Hotels-Vila-Gale-Cerro-Alagoa-Hotel.h891218.Hotel-Information) > > [Armani Hotel Dubai, Burj Khalifa](https://www.expedia.co.uk/Dubai-Hotels-Armani-Hotel-Dubai.h3033052.Hotel-Information) > > [Hotels with Parking in St Ives](https://www.expedia.co.uk/St-Ives-Hotels-Hotel-With-Parking.0-0-d182650-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Hotels in Villars-sur-Ollon](https://www.expedia.co.uk/Villars-Sur-Ollon-Hotels.d6052429.Travel-Guide-Hotels) > > [Four Seasons Resort Maui at Wailea](https://www.expedia.co.uk/Kihei-Hotels-Four-Seasons-Resort-Maui-At-Wailea.h14336.Hotel-Information) > > [Grand Wailea Maui, A Waldorf Astoria Resort](https://www.expedia.co.uk/Kihei-Hotels-Grand-Wailea-Maui.h7867.Hotel-Information) > > [Shangri-La Barr Al Jissah, Muscat](https://www.expedia.co.uk/Muscat-Hotels-Shangri-La-Barr-Al-Jissah.h1366401.Hotel-Information) > > [Fairmont Miramar Hotel](https://www.expedia.co.uk/Los-Angeles-Hotels-Fairmont-Miramar-Hotel.h423484.Hotel-Information) > > [Ala Moana Hotel by Mantra](https://www.expedia.co.uk/Honolulu-Hotels-Ala-Moana-Hotel.h25198.Hotel-Information) > > [The Kahala Hotel & Resort](https://www.expedia.co.uk/Honolulu-Hotels-The-Kahala-Hotel-Resort.h28496.Hotel-Information) > > [Mallory Court Country House Hotel and Spa](https://www.expedia.co.uk/Royal-Leamington-Spa-Hotels-Mallory-Court-Country-House-Hotel-And-Spa.h528438.Hotel-Information) > > [B&B Marlow](https://www.expedia.co.uk/Marlow-Bed-And-Breakfasts.d5638-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Wailea Beach Resort - Marriott, Maui](https://www.expedia.co.uk/Kihei-Hotels-Wailea-Beach-Resort-Marriott.h20303.Hotel-Information) ### Flights > [flights from poprad tatry airport](https://www.expedia.co.uk/lp/airports/tat/flights-from-poprad-tatry-airport) > > [Flights from George Town (PEN) to Langkawi (LGK)](https://www.expedia.co.uk/lp/flights/pen/lgk/penang-to-langkawi) > > [Flights from Bangkok (BKK) to Koh Samui (USM)](https://www.expedia.co.uk/lp/flights/bkk/usm/bangkok-to-samui-intl-airport) > > [Flights from Bristol (BRS) to Kalamata (KLX)](https://www.expedia.co.uk/lp/flights/brs/klx/bristol-to-kalamata) ### Activities > [Things to do in Quimper](https://www.expedia.co.uk/Things-To-Do-In-Quimper.d3624.Travel-Guide-Activities) ### Packages > [Yakutsk Holidays](https://www.expedia.co.uk/Yakutsk.d3986.Holidays-City-Breaks) ### General > [Visit 6th Arrondissement](https://www.expedia.co.uk/Paris-6th-Arrondissement.dx6187872) > > [Visit Sheringham](https://www.expedia.co.uk/Sheringham.dx602492)