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Expedia-verified reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Superior Room, 1 King Bed, Business Lounge Access
Room with view
280 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Twin Room - Harbour View
366 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Twin Room, Business Lounge Access
Room with view
280 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior Room, 1 King Bed
Room with view
280 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Superior Twin Room
Room with view
280 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Executive Suite
494 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior King Room - Side Harbour View
323 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Twin Room - Side Harbour View
Room with view
323 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe King Room - Harbour View
366 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
5-star luxury hotel connected to a shopping centre in Causeway Bay

Popular property highlights

Free WiFi
Restaurant
Business centre
Laundry facilities
Smoke-free property

Location

This family-friendly Hong Kong hotel is located in the business district, steps away from Causeway Bay Shopping Plaza, Victoria Harbour and Noon Day Gun. Victoria Park and Times Square Shopping Mall are also within 10 minutes. Hong Kong Causeway Bay Station is 7 minutes by foot and Hong Kong Tin Hau Station is 13 minutes.

Hotel features

Along with 4 restaurants, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site.

Room amenities

All 869 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include iPod docking stations, 24-hour room service and minibars.

Languages Spoken

  • English

Show all languages

The Excelsior Hong Kong

281 Gloucester Road, Hong Kong,

Renovations & Closures

This property is closed from 31 March 2019 to 31 December 2020 (dates subject to change).

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Excelsior Hong Kong features a 24-hour health club and a sauna. Dining is available at one of the hotel's 4 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business centre and a limo/town car service. Event facilities measuring 15000 square feet (1394 square metres) include conference rooms. This luxury hotel also offers spa services, tour or ticket assistance and multilingual staff. For a surcharge, a round-trip airport shuttle (available at scheduled times) is offered to guests. Parking is available on-site at a surcharge.

The Excelsior Hong Kong is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Lift
  • Fitness facilities
  • Full-service spa
  • 24-hour front desk
  • Spa treatment room(s)
  • Business centre
  • Conference space
  • Porter
  • Express check-out
  • Tours/ticket assistance
  • Meeting rooms
  • Restaurant
  • Coffee shop or café
  • Steam room
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Limo or Town Car service available
  • Free wired Internet
  • Valet parking (surcharge)
  • Wired Internet access - surcharge
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1394
  • Spa services on site
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Concierge services
  • Conference space size (feet) - 15000
  • Gift shops or newsstand
  • Shopping on site
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 869
  • Number of floors - 34
  • Wedding services
  • Airport transport (surcharge)
  • Multilingual staff
  • 24-hour health club

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet , Wired Internet access - surcharge

Languages Spoken

  • English
  • Japanese
  • Chinese

Parking

Valet parking (surcharge)

Room Amenities

The Excelsior Hong Kong offers 869 forms of air-conditioned accommodation with iPod docking stations and minibars. LCD televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Free newspaper
  • Air conditioning
  • Fridge
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Shower/tub combination
  • Phone
  • Turndown service
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cots/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • Slippers
  • Pay films
  • iPod docking station

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

ToTTs and Roof Terrace – This restaurant specialises in Modern European cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Yee Tung Heen – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Cammino – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner.

Cafe on the 1st – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Dickens Bar – This pub specialises in British cuisine and serves brunch, lunch, dinner and light fare. Happy hour is offered.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Yoga classes/instruction on site

Spa Services

The on-site spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 400.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property cannot accommodate bookings of more than 3 rooms per reservation in the same name. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

One child stays free

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HKD 248 for adults and HKD 168 for children (approximately)
  • Airport shuttle fee: HKD 140 per person (one way)
  • Airport shuttle fee per child: HKD 140 (one-way)
  • Valet parking fee: HKD 250 per night
  • Rollaway bed fee: HKD 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Excelsior Hong Kong
  • Excelsior Hotel Hong Kong
  • Hong Kong Excelsior
  • The Excelsior, Hong Kong Hotel Hong Kong
  • Excelsior Hong Kong Hotel
  • Excelsior Hong Kong Hotel
  • Excelsior Hotel
  • Excelsior Hong Kong
  • Hotel The Excelsior Hong Kong Hong Kong
  • Hong Kong The Excelsior Hong Kong Hotel
  • Hotel The Excelsior Hong Kong
  • The Excelsior Hong Kong Hong Kong
  • Excelsior
  • The Excelsior Hong Kong Hotel
  • The Excelsior Hong Kong Hong Kong
  • The Excelsior Hong Kong Hotel Hong Kong

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

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