Get an overview of this hotelFamily-friendly Hong Kong hotel in Causeway Bay, near Times Square Shopping Mall

Collecting Nectar Points

Popular property highlights

Free WiFi
Business centre
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

Location

This family-friendly Hong Kong hotel is located in the business district, just steps away from World Trade Centre and Noon Day Gun. Times Square Shopping Mall and Happy Valley Race Course are also within 15 minutes.

Hotel features

4 restaurants, a full-service spa and a 24-hour health club are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a sauna are on-site.

Room amenities

All 869 properties provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences such as refrigerators and coffee makers. Other amenities available to guests include iPod docking stations, 24-hour room service and minibars.

The Excelsior Hong Kong

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Excelsior Hong Kong features a 24-hour health club and a sauna. Dining is available at one of the hotel's 4 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to A business centre, a limo/town car service and meeting rooms. Event facilities measuring 15000 square feet (1350 square metres) include conference rooms. This luxury hotel also offers spa services, tour or ticket assistance and multilingual staff. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests. On-site parking is available (surcharge).

  • Express check-in 
  • Bar/lounge 
  • Elevator/lift 
  • Full-service spa 
  • 24-hour front desk 
  • Spa treatment room(s) 
  • Business center 
  • Conference space 
  • Porter/bellhop 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 4 
  • Coffee shop or café 
  • Steam room 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Limo or Town Car service available 
  • Free wired Internet 
  • Valet parking (surcharge) 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 1350 
  • Spa services on site 
  • Luggage storage 
  • Hair salon 
  • Breakfast available (surcharge) 
  • Number of restaurants - 4 
  • Concierge services 
  • Conference space size (feet) - 15000 
  • Gift shops or newsstand 
  • Shopping on site 
  • Laundry facilities 
  • Total number of rooms - 869 
  • Number of floors - 34 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • 24-hour health club 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Room Amenities

  • Pay movies 
  • Room service (24 hours) 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Free newspaper 
  • Blackout drapes/curtains 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Shower/tub combination 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Satellite TV service 
  • Iron/ironing board 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Free wired Internet 
  • iPod docking station 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

ToTTs and Roof Terrace – This restaurant specialises in Modern European cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Yee Tung Heen – This restaurant specialises in Chinese cuisine and serves lunch and dinner.

Cammino – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner.

Cafe on the 1st – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Dickens Bar – This pub specialises in British cuisine and serves brunch, lunch, dinner and light fare. Happy hour is offered.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site 
  • Golfing nearby 
  • Fitness classes on site 
  • Hiking/biking trails nearby 
  • Sailing nearby 
  • Scooter/moped rentals nearby 
  • Yoga classes/instruction on site 

Spa Services

The on-site spa has massage/treatment rooms. Services include hot stone massages, massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage 
  • Sauna in spa 
  • Steam room in spa 
  • Reflexology 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 400.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property cannot accommodate bookings of more than 3 rooms per reservation in the same name. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: HKD500 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: HKD248 for adults and HKD168 for children (approximately)
  • Airport shuttle fee: HKD140 per person (one-way)
  • Airport shuttle fee per child: HKD140 (one-way)
  • Valet parking fee: HKD250 per night
  • Rollaway bed fee: HKD400.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Excelsior Hong Kong Hotel
  • Excelsior Hong Kong

We should mention

One child aged 11 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding.


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