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Reviews of Hotel Los Arcos

3.5 out of 5
Hotel Los Arcos
Calle Dr. Pedro de Lille 5, Hidalgo del Parral, CHIH

Reviews

8.2

Very good

Rating 10 - Excellent. 46 out of 91 reviews" "
Rating 8 - Good. 26 out of 91 reviews" "
Rating 6 - Okay. 8 out of 91 reviews" "
Rating 4 - Poor. 4 out of 91 reviews" "
Rating 2 - Terrible. 7 out of 91 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Coreen and Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
There was a kitchen but no utensils or dish towels, etc. Other than that, it was lovely.
Stayed 1 night in May 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very close to the central bus station, has a nice restaurant. Beautiful central garden. Wifi is weak in some rooms but strong in others.
Stayed 1 night in Apr 2024

8/10 Good

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Manuel

Stayed 1 night in Sep 2023

4/10 Poor

Ruth

Stayed 3 nights in Sep 2023

10/10 Excellent

Guadalupe

Stayed 3 nights in Sep 2023

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Jaime, Montebello

Stayed 1 night in Aug 2023

10/10 Excellent

Lizet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Salvador

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeepers were amazing! Always left the room spotless and they were very friendly
Stayed 4 nights in Jul 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Luis

Stayed 1 night in Jul 2023

10/10 Excellent

Sergio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small Hotel. Front desk was very friendly and check in was so easy. I will definitely stay there again.
Stayed 2 nights in Feb 2023

10/10 Excellent

Lillian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here and just as last time we had a great stay. Everyone was super friendly and was available whenever we needed ... we are planning to go back and we are definitely booking in this hotel again.
Stayed 13 nights in Jul 2022

4/10 Poor

Gloria

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bathroom was a mess. And the shower was terrible. The beds are so hard.
Stayed 1 night in Apr 2022

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente !
Great location, and amazing restaurant.
Stayed 3 nights in Nov 2021

8/10 Good

Carlos

Business traveller
Liked: Cleanliness
Stayed 1 night in Nov 2021

8/10 Good

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service
Buen servicio al cliente y excelente servicio de su restaurante
Stayed 2 nights in Oct 2021

10/10 Excellent

Victor Manuel

Stayed 2 nights in Sep 2021

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not provide a way to dry swimsuits, not allowed to drape over the railing! Sad!!!
Stayed 1 night in Jul 2021

10/10 Excellent

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Sean, Acuna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and very polite. The Wifi not consistent enough and in this day and age it has to be
Stayed 9 nights in Dec 2020

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recomend
Nice staff, lovely clean room. Would highly recommend.
Stayed 1 night in Oct 2020

10/10 Excellent

VíctorRascón, Pittsburgh Pennsylvania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, the suits are big and confortable and great location
Stayed 1 night in Jul 2020

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny for 2
Nice hotel with a wonder and accommodating staff, but the single rooms are too tiny for two
Stayed 2 nights in Jul 2020

2/10 Terrible

omar, el paso

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
el dia del check in el hotel me cancelo de forma arbitraria mi reservacion, no volvere jamas
Stayed 1 night in Apr 2024

10/10 Excellent

Nohemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank u
Stayed 1 night in Apr 2024

10/10 Excellent

MANUEL VALENTIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CDMX Nov de 2023
Nuestra estancia fue muy agradable; así nos la habíamos imaginado
Stayed 1 night in Dec 2023

10/10 Excellent

Miguel Armando

Stayed 2 nights in Dec 2023

6/10 Okay

Ruben

Liked: Staff & service
Centrico
Stayed 3 nights in Dec 2023

6/10 Okay

Victoria

Stayed 1 night in Nov 2023

10/10 Excellent

Jorge

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Fue una estancia muy padre, muy recomendable.
Stayed 1 night in Sep 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Aug 2023

10/10 Excellent

Erika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente lugar y muy bonito
Stayed 2 nights in Aug 2023

10/10 Excellent

Elda Arely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Arnest

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Malo
Nos fue mal teniamos reservado 3 habitaciones pk hibamos a un evento solo nos respetaron 2 , tuvimos q dormir todos amontonados incomodo y mala.organizacion
Stayed 1 night in Jul 2023

2/10 Terrible

Adriana

Stayed 1 night in Jul 2023

10/10 Excellent

Felix

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
LIMPIEZA Y AMBILIDAD, BIEN PARA EL PRECIO¡
Stayed 1 night in Jul 2023

10/10 Excellent

JOSÉ LUIS

Stayed 3 nights in Jul 2023

2/10 Terrible

Maribel

Stayed 2 nights in Jun 2023

10/10 Excellent

Haydee yasmira

Stayed 2 nights in Jun 2023

8/10 Good

Martin

Stayed 2 nights in Jun 2023

6/10 Okay

Indira Gabriela

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Humberto

Stayed 1 night in May 2023

10/10 Excellent

Gris

Liked: Staff & service, amenities, property conditions & facilities
Excelente servicios i
Stayed 1 night in May 2023

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023