Ratings based on 526 verified reviews

4.4 out of 5
80% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 16 Jan 2020
5 out of 5
by a verified traveller from Toronto

Posted 26 Oct 2019
Pleasantly surprised by this hotel and Heraklion. Very nice property, great service, excellent location really close to everything. Amazing walking area with tons of restaurants, shops etc. Great value. Very pleased.
5 out of 5
by a verified traveller

Posted 12 Oct 2019
Extremely nice staff! My wife had just suffered a broken ankle and neede a wheelchiar for the entirety of our stay, 8 days. Not a problem! Valet parking at no additional cost, Amazing! Room was clean and housekeeping was efficient. Room had separate toilet
5 out of 5
by a verified traveller

Posted 6 Oct 2019 on Hotels
Very friendly and helpful reception staff Handy to the port arrival by ferry and the bus terminal
5 out of 5
by a verified traveller from Whitby

Posted 6 Oct 2019
Very close to the port, staff was very helpful and welcoming. Shower was great.
4 out of 5
by a verified traveller from San Bruno

Posted 4 Oct 2019
This is a nice hotel and a good location and the staff is a great and super helpful. The concierge person was very knowledgeable and helped us out a lot also. Only bad thing is the rooftop pool wasn’t working but overall very good hotel and would definitely stay here again.
5 out of 5
by a verified traveller

Posted 30 Sep 2019 on Hotels
Very good breakfast with excellent service. The rooms are newly renovated.
4 out of 5
by a verified traveller

Posted 28 Sep 2019 on Hotels
lovely hotel, great service, good breakfast, great location
1 out of 5
by a verified traveller

This traveller left a rating score only Posted 25 Sep 2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 23 Sep 2019 on Hotels